The hotel facilities were great, nice rooms and the house was amazing. The view from the room was beautiful. Also, the tennis court and pool were great, the temperature in the pool was way too cold though.
However, the overall feeling at the hotel was very weird. There was no sense of soul in the service, every encounter with the staff felt strained, to a point were we tried to avoid meeting with the hotel staff. The breakfast was bad, and for the price we paid for the hotel, the breakfast should be more fresh and delicious. There was not many alternatives to choose from and nothing tasted as fresh as it should when you’re in the country side. We also had dinner one night and the food was not good, and for the price, it was definitely not worth it (40€/person without drinks). I’d recommend booking restaurants outside of the hotel venue. Also, they kept making us uncomfortable when one of us didn’t drink wine for the evening. There can be tons of reasons why not, and it should not be a big deal. The service was overall uncomfortable.
Furthermore, as this was a vineyard we would expect to get a tour of the place and also get to taste their wines. However, at the dinner, they took very high prices for their own wine and there was no passion nor descriptions of the wines. It felt like they wanted to huzzle their guests. In town, their bottles are very cheap but in their restaurant/minibar it was priced much higher. For a tour of the place, you need to pay extra.