Hall

Recensioni per Econo Lodge

2 out of 5
Econo Lodge
2616 Gamble Rd, Monticello, FL

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 192 su 697 recensioni" "
Valutazione di 8 - Buono. 253 su 697 recensioni" "
Valutazione di 6 - Soddisfacente. 147 su 697 recensioni" "
Valutazione di 4 - Scarso. 61 su 697 recensioni" "
Valutazione di 2 - Terribile. 44 su 697 recensioni" "

7,6/10

Pulizia

8,0/10

Personale e servizio

6,6/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Alisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte ad aprile 2024
Risposta di Danielle W, il giorno 22 apr 2024
Thank You!

8/10 Buono

Zachary

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Danielle W, il giorno 22 apr 2024
Thank You!

10/10 Eccellente

Deborah

Viaggio con la famiglia
Friendly staff, room clean, no frills but adequate, cold air conditioning, beds ok, quiet, small free breakfast accommodations were good, coffee was hot and good. Budget price was in line for properly. Met our needs.
Soggiorno di 1 notte ad aprile 2024
Risposta di Laurie, il giorno 12 apr 2024
Thank you so much Ms. Deborah. All the staff really appreciates you for staying with us and for leaving us a very nice review, it means a lot. We hope to see you again.

8/10 Buono

Eugene

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was super friendly and accommodating. Facility/room was clean and comfortable. Breakfast hit the spot.
Soggiorno di 2 notti a marzo 2024
Risposta di Laurie, il giorno 27 mar 2024
Thank you very much on behalf of the entire staff. We really appreciate you choosing to stay with us and for taking the time out of your day to take our survey, your feedback is very important to us all and we are very happy to know that the staff was very good to you during your stay with us.

6/10 Soddisfacente

Crystal

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My husband & I had a late check-in (nearly 11 pm). During check-in, I was informed that our room was on the 2nd floor and I asked if we could be moved to the 1st floor (noticed only 4-5 vehicles in parking lot) because my husband is handicapped. I was that a change could not be made. Understandable, because I know that my request should have been made when I made our reservation, my fault. The 2nd floor room had been cleaned, but was not clean. The carpet and chairs were laden with stains and one of the chairs had a rip down the middle. Also, you had to flush the toilet 5-6 times to get the tissue to go down. However, during breakfast (such as it was) in the morning, I made the same request to the morning clerk and within 10 minutes, I was moving to a room on the 1st floor. This room was not the best, but it was a step up from the 1st room. Although, the night clerk was pleasant, she did not even attempt to check for available rooms on the 1st floor (there were several empty rooms; curtains were open). I believe that she was just trying to hurry & leave at the end of her shift. No going above & beyond. Thank you, morning clerk!
Soggiorno di 2 notti a marzo 2024
Risposta di Laurie, il giorno 5 mar 2024
Dear Mrs. Crystal, thank you very much for choosing to stay with us, We do apologize for any inconvenience you may have had but we are very grateful that you were taken care of quickly the very next morning. We do hope that you enjoyed your stay. We hope to see you again.

8/10 Buono

Rose

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Ok location Dirty stained carpet
Soggiorno di 1 notte a febbraio 2024
Risposta di Laurie, il giorno 18 feb 2024
Thank you for choosing to stay with us. We hope you had a pleasant experience during your visit.We would like to extend our sincere apologies if you noticed a stain on the carpet during your stay. Please be assured that addressing this issue is part of our improvement plans, and we are scheduled to replace all carpets with tiles in the near future. Your feedback is invaluable to us, and we appreciate your understanding.We genuinely hope that despite this inconvenience, you enjoyed your overall stay with us. Your satisfaction is our priority, and we look forward to the possibility of hosting you again in the future.If there is anything specific you would like to share about your stay or if there are ways we can enhance your experience next time, please feel free to let us know.Thank you once again for choosing our accommodation, and we hope to welcome you back soon.

8/10 Buono

Jerome

Soggiorno di 1 notte a febbraio 2024
Risposta di Laurie, il giorno 27 mar 2024
Thank you for choosing to stay with us and for taking our survey. We are all very happy to know that you had a nice visit with us. We hope to see you again soon.

8/10 Buono

Sonja

Soggiorno di 1 notte a gennaio 2024
Risposta di Laurie, il giorno 29 gen 2024
Thank you so much for choosing to stay with us and for taking the time out of your day to take our survey, it is very important to us.

10/10 Eccellente

Mikael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good value for money
Good value - good comfort - very nive staff
Soggiorno di 1 notte a gennaio 2024
Risposta di Laurie, il giorno 28 gen 2024
On behalf of the entire staff we would like to say thank you very much Mr. Mikael, for choosing to stay with us and for the great review. We are very happy that you had a good experience and we hope to see you again.

10/10 Eccellente

Ralph, Warwick

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Laurie, il giorno 24 gen 2024
Thank you very much for staying with us and for taking the time out of your day to take our survey and give us a nice score. We hope to see you again.

4/10 Scarso

Judith

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This property was very run down. Bath tub was rusted and chipped. chipped paint on walls. Walls very thin could hear neighbor snoring. Breakfast looked like picked up at gas station. Not up to what I expected from an Expedia property recommendation.
Soggiorno di 1 notte a dicembre 2023
Risposta di Laurie, il giorno 12 gen 2024
Dear Ms. Judith. On behalf of the entire staff we would like to apologize for not meeting your standards. We are putting plans together to remodel and the breakfast items are what is required from our franchise, we apologize.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Laurie, il giorno 1 gen 2024
Thank you for choosing to stay with us and thank you for taking our survey. We hope you have a wonder New Year. Please come visit us agian.

10/10 Eccellente

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The rooms need a lot of maintenance: drapes are totally damaged, bathroom with mold, carpet need cleaning. Breakfast was very poor and we had to wait a lot for it.
Soggiorno di 1 notte a dicembre 2023
Risposta di Rachel, il giorno 25 dic 2023
Dear Andrea,We apologize for not meeting your expectations regarding the maintenance, drapes, and carpets of our rooms. In addition, we apologize our breakfast did not meet your expectations during your recent stay. However, we are currently in the process of remodeling our rooms to better serve our guest. We will forward your feedback to the appropriate department in order to resolve these issues. That being said, we appreciate you giving us a 5 star rating. We hope to be able to host you again in the future and hope you have a happy and safe holidays.

10/10 Eccellente

Alicia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
By far one of my more pleasant experiences. Loved the quiet area and was able to rest well. Staff was very inviting and accommodating. Clean and comfortable!
Soggiorno di 1 notte a dicembre 2023
Risposta di Rachel, il giorno 19 dic 2023
Dear Alicia,On behalf of the entire staff at the Econo Lodge we would like to say thank you for taking the time to leave us a review. In addition, thank you for leaving us a perfect score! We appreciate the feedback and hope to be able to see you again soon. Have a happy and safe holidays from all of us!

10/10 Eccellente

leticia

Mi è piaciuto: Pulizia e personale e servizio
Though it is outdated, it was good for 1 night, however; breakfast is too limited.
Soggiorno di 1 notte a dicembre 2023
Risposta di Rachel, il giorno 16 dic 2023
Dear Leticia,On behalf of our entire staff, we would like to thank you for taking the time to complete a review regarding your recent stay with us and for giving us a perfect rating. We will look into expanding our breakfast selection as we are constantly looking forward to making improvements to better suit the needs of our guests. We hope you have an amazing holiday season and we look forward to seeing you again soon!

8/10 Buono

Ron, New Orleans

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice Staff. Fridge did not work. Microwave did. Continental breakfast was adequate. Good Coffee. Older hotel. Nice hot showers. Expedia charged us more than the hotel rate. Should never had booked through them. No refund of the difference. Next time will book through hotels themselves. Expedia site useless!
Soggiorno di 2 notti a dicembre 2023
Risposta di Laurie, il giorno 12 dic 2023
On behalf of our entire team we would like to say thank you very much for choosing to stay with us, thank you for taking our survey and thank you for the kind words. We are very happy to know that you enjoyed your stay with us. We hope to see you again.

10/10 Eccellente

Leona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were pleasantly surprised with the cleanliness and helpfulness of the front desk. Easy check in Easy check out. Continental breakfast was very nice. Bagels juice and yogurt just about what I ate at home
Soggiorno di 1 notte a novembre 2023
Risposta di Rachel, il giorno 8 dic 2023
Dear Leona,Thank you for taking the time to complete your review regarding your recent stay at our hotel. It was an absolute pleasure to meet you. On behalf of our entire staff, we would like to say thank you for giving us a perfect rating! We hope you have a safe and happy holidays! We hope to see you again soon.

2/10 Terribile

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Place looks like it was a homeless shelter!
We arrived with friends. Friends checked in before us. We met them in their room. The room was so dirty and smelled aweful that they did not want to stay in that room. Office put them in a different room. The other room was as bad as the 1st. Bugs, dirty and smelled bad. Did not want to imagine how the bed was! We went to the office to cancel our reservation after seeing the 2 rooms thay offered our friends. They would not refund us. They did not refund our friends either. Had to call corporate to get a resolve. Save yourself and don't book here!!!!
Soggiorno di 2 notti a dicembre 2023
Risposta di Rachel & Danielle, il giorno 6 dic 2023
Dear Anonymous:On behalf of the entire staff, we apologize our rooms did not meet your expectations. To clarify the "friends" were in a different room that did not meet their expectations and were moved to another room. The other party or "friends" met them in the parking lot and NEVER looked at their room and wanted to cancel prior to checking in. When the "friends" arrived 30 minutes later and wanted to cancel, they were informed the Guest Service Agent would have to speak to management. However, as it was after 4pm, the chances are the room/rooms would not be refunded. That being said, we are in the middle of remodeling our hotel to better accommodate our guests.

10/10 Eccellente

Jessica

Soggiorno di 1 notte a novembre 2023
Risposta di Rachel, il giorno 16 dic 2023
Dear Jessica,On behalf of our entire staff, we would like to thank you for taking the time to complete a review regarding your recent stay with us and for giving us a perfect rating. We hope you have an amazing holiday season and we look forward to seeing you again soon!

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Danielle W, il giorno 20 nov 2023
Thank You so much for you feedback

8/10 Buono

Glenda

Viaggio con la famiglia
Killed 2 roaches in the bathroom. Nice quite area and clean rooms.
Soggiorno di 2 notti a novembre 2023
Risposta di Danielle W, il giorno 20 nov 2023
Thank You for your feedback and so sorry for the inconvenience.

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Danielle W, il giorno 2 nov 2023
On behalf of the entire staff we would all like to say Thank you very much. We really appreciate you staying with us and taking the time to leave us a wonderful review. We are very happy to know that your stay with us was more than you expected, that makes us proud. We hope to see you again.

10/10 Eccellente

Cindy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Not a great breakfast . Coffee was cold and food was very scarce .
Soggiorno di 1 notte a ottobre 2023
Risposta di Laurie Russ, il giorno 25 ott 2023
Thank you for choosing to stay with us. We are sorry that you wasn't pleased with breakfast. We are in compliance with our franchise with what we serve but as of now coffee is all that we are required to serve. However, we choose to put breakfast out for our guests. We hope you will come visit us again.

6/10 Soddisfacente

Jameshia

Soggiorno di 2 notti a ottobre 2023
Risposta di Laurie, il giorno 25 ott 2023
Thank you very much. We really appreciate you choosing to stay with us and we do appreciate you taking the time out of your day to take our survey. Thank you again and please come visit us again.

10/10 Eccellente

Brandi

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly workers!
Soggiorno di 1 notte a ottobre 2023
Risposta di Laurie, il giorno 15 ott 2023
Thank you Ms. Brandi. We really appreciate you giving us the opportunity to serve you. We are very happy to know that you had a good experience with the staff here. Please visit us again.

6/10 Soddisfacente

Marchell

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in attendant was in the process of counting her money (the drawer) which is not safe for her and very inconvenient for us due to having to wait. Once monies counted she sat there to check us in could barely see her not very professional. The room’s carpet has too many stains to count. Very outdated. Would definitely NOT stay here again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Laurie, il giorno 15 ott 2023
We are very sorry for any inconvenience this may have caused you. We will look into all issues and handle them appropriately.

6/10 Soddisfacente

Sharon, Aransas Pass

Mi è piaciuto: Condizioni e dotazioni della struttura
The room was fine, but coffee maker. That was a biggie for me. we were there for 3 days and room was not cleaned. was told that we needed to be there for them to come in the and clean. When we got to the room in the late evenings there was not staff to clean.
Soggiorno di 3 notti a ottobre 2023
Risposta di Laurie, il giorno 15 ott 2023
Dear Ms. Sharon. There seems to have some misinformation or communication or misunderstanding. We do housekeeping as requested by the guest or on the third day. If requested we prefer the guest not be in the room because covid is still going around. We do have coffee pots upon request but we also make coffee in the lobby. We do apologize for any inconvenience.

2/10 Terribile

Jessica

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Laurie, il giorno 10 ott 2023
Thank you for your stay with us and your review.

10/10 Eccellente

Joshua

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and quiet
Soggiorno di 1 notte a settembre 2023
Risposta di Laurie, il giorno 2 ott 2023
Thank you very much for staying with us and for leaving us such a nice review. We are very thankful.

10/10 Eccellente

Heidi

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The breakfast was very limited. No water for tea or decaf. Only bagels to toast and yogurt and tangerines and bananas. Not up to breakfast standards of other hotels. Staff very friendly.
Soggiorno di 1 notte a settembre 2023
Risposta di Laurie, il giorno 2 ott 2023
Thank you for staying with us and leaving us a review. We're very sorry that we didn't meet your standards for breakfast but we do serve coffee for breakfast. Right now coffee is the only thing that we are required to serve for breakfast according to our franchise but we choose to put the other breakfast items out for our guest and it is in compliance with our franchise. Thank you for acknowledging the staff, we really appreciate it.

6/10 Soddisfacente

Melissa

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We booked this hotel last minute on our drive through. The room was alright except that it was EXTREMELY muggy and almost wet feeling. Made it difficult to sleep in. The girl at the front was AMAZING! So helpful and friendly. She definitely made the rest of the experience better.
Soggiorno di 1 notte a settembre 2023
Risposta di Laurie, il giorno 22 set 2023
We apologize for any inconvenience. Thank you for recognizing the awesome staff member.

2/10 Terribile

Jeffery

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Bed bugs.
Soggiorno di 1 notte a settembre 2023
Risposta di Danielle W, il giorno 20 set 2023
Good evening sir I apologize for the inconvenience I hope our staff was able to handle this for you.

8/10 Buono

Nicholas

Soggiorno di 1 notte a settembre 2023
Risposta di Laurie, il giorno 10 set 2023
Thank you very much for choosing to stay with us and for taking the time to leave us a review. We hope to see you again soon.

2/10 Terribile

Julie

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Laurie, il giorno 6 set 2023
Thank you for choosing to stay with us and thank you for taking the time out of your day to leave us a review.

8/10 Buono

Donna

Mi è piaciuto: Personale e servizio
Ice machine conveniently located. Furniture worn. Bathroom updated. Near interstate so there is rad noise. Fairly quiet in terms of guests.
Soggiorno di 1 notte ad agosto 2023
Risposta di Laurie, il giorno 20 ago 2023
Thank you very much for choosing to stay with us and for taking the survey. Your feedback is very important to us.

10/10 Eccellente

Angel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is perfectly good, it is next to a gas station and pizzeria, nothing else but next to the highway.
Soggiorno di 2 notti ad agosto 2023
Risposta di Laurie, il giorno 12 ago 2023
Thank you so much. We really appreciate you putting your trust into us and letting us serve you. We thank you for taking the time out of your day to leave us such a nice review, it is very important to us. Please come visit us again.

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Laurie, il giorno 2 ago 2023
Thank you Ms. Maria, from the entire staff. We appreciate you choosing to stay with us and we are very grateful that you we're happy and comfortable. Thank you for the perfect score. We hope to see you again.

8/10 Buono

Kirk

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Laurie, il giorno 17 lug 2023
Thank you very much. We really appreciate you staying with us and taking the time to take our survey. We hope you can visit us again.

2/10 Terribile

Carol

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
roaches in the room and the road was bad,!!!
Soggiorno di 1 notte a giugno 2023
Risposta di Laurie, il giorno 27 giu 2023
As we stated in your last two reviews we do apologize for any inconvenience, we do get sprayed every month by Terminix but we will definitely be investigating the matter.

10/10 Eccellente

Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I enjoyed this hotel a great deal it was clean and set up very nice. The grounds around it made it an amazing place. Every one was friendly and helpful. I would recommend this hotel to everyone. Thank you it’s a gem.
Soggiorno di 1 notte a giugno 2023
Risposta di Danielle D, il giorno 21 giu 2023
Good morning Mr.Alan Thank you so much and hope to see you soon hope you have a great day!

8/10 Buono

Luis

Soggiorno di 1 notte a giugno 2023
Risposta di Laurie, il giorno 12 giu 2023
Thank you so much Mr. Luis. We are forever grateful for having the opportunity to serve you. We really appreciate your kind review. The feed back is very important to us. We hope to see you again.

2/10 Terribile

Kristen

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room had a terrible smell. I ended up purchasing a plug-in. Water was brown coming out of the shower. I called the front desk and was told to just run the water for a bit. Will never stay there again.
Soggiorno di 8 notti a maggio 2023
Risposta di Laurie, il giorno 22 mag 2023
On our behalf we would like to apologize for any inconvenience, but in our defense there was a power outage that caused the well to go out and it had to refill which results in to the water coming out like that when you first turn it on. Again we apologize but the power outage was no fault of the hotel.

10/10 Eccellente

Brenda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di Laurie, il giorno 20 mag 2023
On behalf of the entire staff we would like to say thank you so much for choosing to stay with us and taking the time out of your day to leave us a great feedback, it is very important to us all. We hope to see you again.

8/10 Buono

Anita

Viaggio di gruppo, Viaggio con la famiglia
Had to wait on someone to check us in. A decent room for the money that was paid for an overnight stay.
Soggiorno di 1 notte a maggio 2023
Risposta di Danielle , il giorno 9 mag 2023
Thank you so much for staying with us, I apologize for any Waite time you may have had. Again thank you and I hope you come see us again on your next trip in the are.

8/10 Buono

Theresa

Mi è piaciuto: Pulizia e personale e servizio
Was surprisingly good overall
Soggiorno di 1 notte ad aprile 2023
Risposta di Danielle D, il giorno 29 apr 2023
Thank you so much have a great weekend!!!!

8/10 Buono

Kurt, New Orleans

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A great option for me. I want to give a shout to the very nice staff.
Soggiorno di 1 notte ad aprile 2023
Risposta di Laurie, il giorno 29 apr 2023
Hello Mr. Kurt.. We would like to say thank you so much for choosing to stay with us and for taking the time out of your day to leave us a nice review. We are very greatful that we were able to serve you with the best services. We hope to see you again.

2/10 Terribile

Tom

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2023
Risposta di Laurie, il giorno 25 apr 2023
Thank you for your feedback. We are sorry your experience didn't meet your expectations. We are not sure what the issue was so that we could do better. Yoou can reach out to us at the hotel if you need to. We do appreciate you staying with us.

4/10 Scarso

Diederick

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was old with ratty old carpet. King bed reservation was not held for us. Nothing but a Shell station next door. Limited continental breakfast. Staff were accommodating though under circumstances.
Soggiorno di 1 notte ad aprile 2023
Risposta di Laurie, il giorno 4 apr 2023
Dear Mr. Bastmeyer, we would like to say thank you for staying with us. We are very sorry about your king room, I will be looking into what happened. As for breakfast, we are only required to serve coffee at this time but we choose to still put breakfast out for our guests. We are limited on breakfast because we do not have a kitchen to cook in but we are in compliance with our franchise, we apologize that it wasn't what you expected.

6/10 Soddisfacente

Christine

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The place was fine it was housekeeping. Our guys were there for a week and housekeeping nor towel change out ever happened even after asking
Soggiorno di 7 notti a marzo 2023
Risposta di Laurie, il giorno 2 apr 2023
Hello Christine. On behalf of the housekeepers we have a policy in place that since covid began we do not enter the guests rooms for housekeeping unless they request it. When he came and asked that night their room did get serviced the next day. I watched the housekeeper do it and I even asked the maintenance guy to grab a trash bag or recycle bin to help tote out all of the bottles and trash. We apologize for any inconvenience.

10/10 Eccellente

Barry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023
Risposta di Laurie, il giorno 26 mar 2023
Hello Mr. Barry. The entire staff would like to happily say thank you so much. We really appreciate you staying with us and taking the time to take our survey. Your feedback is very important to us. Please come visit us again.