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Recensioni per Quality Hotel Dorval

3 out of 5
Quality Hotel Dorval
7700 Cote de Liesse, Montreal, QC

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 295 su 1002 recensioni" "
Valutazione di 8 - Buono. 406 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 135 su 1002 recensioni" "
Valutazione di 4 - Scarso. 93 su 1002 recensioni" "
Valutazione di 2 - Terribile. 73 su 1002 recensioni" "

8,0/10

Pulizia

8,0/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Fauve

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Room wasent very clean - pee on toilet and brown spot on tub.. door knobs were very sticky.... noisy at night (guest next door kept me awake until almost 4 am.) Staff were amazing and front desk very accomodating !!! I came in late and accomoted me with a late check out and the shuttle to the airport and also kept my bags safe for the day! I was by the front desk - so lots of come and go. I also have a picky eyes for details - But overall, i needed a bed for the night and was very satisfied with it ! :)
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Ana

Mi è piaciuto: Pulizia
I could hear many people talking on the hallway and noise coming from other rooms.
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Louise

Viaggio con la famiglia
Très bruy
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Kirby

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We booked the hotel to sleep in a king size bed, and enjoy the spa/hottub facilities that were advertised. No king beds available even though we specifically booked one, and the hottub/spa had been closed down for months. Staff was not interested in helping or accommodating for ANYTHING. very discouraging stay
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Camille

Non mi è piaciuto: Servizi
Unfortunately, they had a large number of guests that act like they live there (they might). Very loud, drunk, inconsiderate behaviour. They even tried getting into our room at 2AM! Dozens of them altogether and the paper thin door/walls do nothing to dampen the noise. Cleaning service only on demand (we weren't told) so our room wasn't cleaned. The safe was locked when we arrived so we couldn't access it and our key card didn't work on the gym door. We were too annoyed to try to get it fixed. I'd stay there again....if I did something really bad and felt I deserved to be punished
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di MB, il giorno 10 apr 2024
Bonjour Richard, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations. Mostafa Boudraa ROOMS DIVISION MANAGER QUALITY HOTEL DORVAL 514-731-7821

10/10 Eccellente

Karine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lits confortable... La chambre sent un peu bizarre.. Sinon dans l'ensemble, cest bien!
Soggiorno di 1 notte ad aprile 2024
Risposta di MB, il giorno 10 apr 2024
Bonjour Karine, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations. Mostafa Boudraa ROOMS DIVISION MANAGER QUALITY HOTEL DORVAL 514-731-7821

8/10 Buono

stephane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy parking
Soggiorno di 1 notte ad aprile 2024
Risposta di fy, il giorno 5 apr 2024
Bonjour Stephane, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 Buono

Bernadette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Restaurent fermer.
Soggiorno di 1 notte ad aprile 2024
Risposta di fy, il giorno 5 apr 2024
Bonjour Bernadette, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 Buono

Jean-Pierre

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Établissement intermédiaire
Soggiorno di 1 notte a marzo 2024
Risposta di fy, il giorno 5 apr 2024
Bonjour Jean-Pierre, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 Buono

pelania

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Breakfast and shuttle tonthe airport
Soggiorno di 1 notte a marzo 2024
Risposta di fy, il giorno 15 mar 2024
Dear Pelania,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Candy, 67 Aylesford

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Staff is friendly, rooms are very dated
Soggiorno di 1 notte a febbraio 2024
Risposta di fy, il giorno 15 mar 2024
Dear Candy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Samantha

Soggiorno di 1 notte a febbraio 2024
Risposta di fy, il giorno 5 apr 2024
Bonjour Samantha, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

6/10 Soddisfacente

Anne

Non mi è piaciuto: Condizioni e dotazioni della struttura
I booked this a couple of months ago and we had stayed there before, although several years have passed. I booked a King room and when we checked in it was not available- the explanation was that “the government had taken over all the floors with king rooms”. Ummm. We stayed on the first floor but it felt like the basement. Never again. Staff were lovely but there seemed to be a lot of security staff…
Soggiorno di 1 notte a febbraio 2024
Risposta di fy, il giorno 6 feb 2024
Dear Anne,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 Scarso

Liaquat

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I booked this property thinking that it would be a good hotel close to the airport. The shuttle driver picked us up at the airport. I asked him how he was doing and where he was from. He mentioned that he was from Pakistan, and started to talk about his country and how bad it is. How Mulslims kill Christian and other people in Pakistan. How bad the Canadian government is, how bad the US government is. He started to invite us to his religious place. All in all, it was the worse experience anyone can have for a 10 minutes ride to the hotel. The hotel management should get rid off him as soon as possible. I will never stay at this hotel again after this experience.
Risposta di fy, il giorno 6 feb 2024
Dear Liaquat,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 Buono

Candy, 67 Aylesford

Viaggio di coppia
Mi è piaciuto: Personale e servizio
It was nice, we had a room on the 1st floor but I would consider it the basement there was a security guard stationed beside the elevator,
Soggiorno di 1 notte a gennaio 2024
Risposta di fy, il giorno 6 feb 2024
Dear Candy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 Soddisfacente

Legrand

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di fy, il giorno 30 gen 2024
Dear Legrand,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 Buono

Himant

Soggiorno di 1 notte a gennaio 2024
Risposta di fy, il giorno 30 gen 2024
Bonjour Himant, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Don't take the shuttle
We booked Quality because of its proximity to the airport and free shuttle service. Getting to the shuttle bus around 11pm, we were unable to open the door because the driver was asleep at the wheel. As we and other passengers tried to get his attention, it took multiple efforts in the freezing Montreal winter temperatures to wake him up and eventually open the door. Rather disoriented, he questioned why each person was on the bus with no clear thought or rationale as to why. Once we departed to the hotel, he fell asleep while driving multiple times, within the airport and on the highway, veering across multiple lanes and shoulders of the road. Passengers had to keep him awake by either screaming in fear or conversing with him to maintain his attention and alertness. Upon arriving, and bringing this to the hotel's attention, the front desk associate said this was the third complaint in less than 48 hours. We were still told it would be the same driver the following morning - we paid for an Uber instead as there is no way anyone should be taking the risk of injury or harm with that shuttle service. This is extremely unacceptable practice and the driver should have been pulled off the road immediately. This is complete neglect of the well-being of Quality's customers and other drivers on the road. We came to find out that upper management had already been aware of these complaints + previous ones and decided to keep the same driver at the wheel. We will not be staying again.
Soggiorno di 1 notte a gennaio 2024
Risposta di fy, il giorno 30 gen 2024
Dear Sir or Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Eccellente

PREETUMSINGH

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very accomodating
I landed in Montreal early around 1300 and i called the Hotel in regards to a possible early check in. The lady at the reception was super accomodating and provided my room as soon as i arrived. I also got the shuttle from the airport. It was convenient and a very short drive to the Hotel. The free shuttle is also a great service.
Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 30 gen 2024
Dear Preetumsingh,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 Soddisfacente

Rhonda

Soggiorno di 1 notte a gennaio 2024
Risposta di fy, il giorno 30 gen 2024
Dear Rhonda,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Eccellente

Sylvie

Soggiorno di 1 notte a gennaio 2024
Risposta di fy, il giorno 30 gen 2024
Bonjour Sylvie, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 Eccellente

Nadine

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 30 gen 2024
Bonjour Nadine, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

6/10 Soddisfacente

Maria Paula

The buffet for breakfast was really good but the rest was not really good
Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 30 gen 2024
Dear Maria Paula,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 Buono

Lydia

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 30 gen 2024
Bonjour Lydia, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

2/10 Terribile

Sheng-Yen

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di fy, il giorno 30 gen 2024
Dear Sheng-Yen,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 Terribile

Marquis, Orléans

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The receptionist was occupied to play with her phone in the corner. The restaurant was closed during the dinner time. Breakfast not allowed before 7.00 am. Wirl pools no water in any Shuttle driver put several large luggages at the entry door blocking access and for emergency exit. I told him but did not take care at all. We were only four people in the bus. Why putting 5 large luggages directly at the main door? No sense of security. This should be reported to CAA and MTO.
Soggiorno di 1 notte a gennaio 2024
Risposta di fy, il giorno 7 gen 2024
Dear Marquis,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Eccellente

Crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great!
Great place to stay when connecting!
Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Crystal,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Breige

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Breige,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Amarpreet

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Amarpreet,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Yves

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Tres bien
Soggiorno di 1 notte a dicembre 2023
Risposta di MB, il giorno 30 dic 2023
Dear Yves,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Mostafa BoudraaROOMS DIVISION MANAGERQUALITY HOTEL DORVAL514-731-7821

8/10 Buono

julie

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Julie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 Scarso

Stephane

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Stephane,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Jean-Noel

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Jean-Noel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 Buono

Kathy

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 30 gen 2024
Bonjour Kathy, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 Eccellente

Jean-Noel

Soggiorno di 1 notte a dicembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Nadia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved it here
Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 30 nov 2023
Dear Nadia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 Soddisfacente

MICHAEL

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Villia M

Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 7 gen 2024
Dear Villia M ,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Eccellente

Isabelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 21 nov 2023
Bonjour Isabelle, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations. Mostafa Boudraa ROOMS DIVISION MANAGER QUALITY HOTEL DORVAL 514-731-7821

8/10 Buono

Francine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tout s’est très bien déroulé Service de navette courtois et rapide
Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 26 nov 2023
Bonjour Francine, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

8/10 Buono

Fernando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 15 nov 2023
Dear Fernando,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 Buono

Shawn

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di fy, il giorno 8 nov 2023
Bonjour M. Shawn, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 Eccellente

Debora

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hébergement impeccable
Soggiorno di 1 notte a ottobre 2023
Risposta di fy, il giorno 8 nov 2023
Bonjour Debora, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

6/10 Soddisfacente

Michael Richard

Viaggio di coppia
Non mi è piaciuto: Pulizia e servizi
Dirty sheets and carpet
Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 8 nov 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir, nos plus sincères salutations.

4/10 Scarso

saif

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a novembre 2023
Risposta di fy, il giorno 8 nov 2023
Bonjour,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir, nos plus sincères salutations.

10/10 Eccellente

Micheline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di fy, il giorno 3 nov 2023
Bonjour Micheline, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 Eccellente

Nouzha

Soggiorno di 1 notte a ottobre 2023
Risposta di fy, il giorno 3 nov 2023
Bonjour Nouzha, Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel. Vos commentaires sont très importants pour nous et nous vous assurons que ces renseignements seront utilisés pour mettre tout en œuvre afin d’offrir une expérience des plus agréables à chacun de nos clients. Nous espérons vous revoir bientôt ! Veuillez recevoir, nos plus sincères salutations.

10/10 Eccellente

Allan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely loved our stay here. The airport shuttle was great and driver very friendly and helpful. Checkin was a breeze and they gave us a nice upgrade when they saw I was in a wheelchair. The breakfast was th best hotel breakfast buffet that I have seen yet. The food was high quality, fresh, and hot. I would definitely stay here again and would recommend it without hesitation.
Soggiorno di 1 notte a ottobre 2023
Risposta di fy, il giorno 1 nov 2023
Dear Allan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,