Hotel a Mortimers Cross

“The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

“Staff were very welcoming and accommodating of my requirements. I needed an earlier breakfast than advertised and without any hesitation Connor was able to help me.”

“Main issues were a) the "bistro" and bar area looked nothing like the pictures on the website. Most of the dining tables had been replaced by a pool table and dart boards. Broken or unused furniture was piled up at the side of the room. After taking one look, we decided that eating here was not an option. Similar unwanted furniture etc was piled up on the stairs to the second floor. All in all, there is no way this could be described as a tidy place b) our room was immemdiately above the bar....

“Lovely stay in the Abbots Lodge, excellent very well finished and clean room, peaceful and restful night, superb staff.”

““I recently stayed for one night at 23A High Street in Knighton and had a very pleasant experience. Tom, the host, was a real gentleman and couldn’t do enough to help, which made the stay even more enjoyable. The property was very clean, comfortable, and had everything you could need readily available. A great place to stay, and I wouldn’t hesitate to recommend it.””

“It is a comfortable hotel with a slightly old fashioned feel, but it is a historic building and the staff are cheerful and helpful. My room was clean and the bed was comfortable and I appreciated the heavy curtains to cut out the sunlight. The stairs to the second floor were a bit tricky for an older guest when carrying luggage, although staff would have helped. I would certainly return.”

“Had a great stay here, comfotrable beds, nice size room and good shower. Lovely meal in the pub too! ”

“Any hotel that is not vat registered doesn’t qualify as a hotel in my opinion ”

“The property was ideal for a base to visit the surrounding area. Our bedroom and the property generally was clean and tidy. The owner and staff were very nice and helpful. Breakfast was fine but the 'help yourself' fruit in the dining area was not fresh. Parking could be an issue near the hotel but our disability parking permit helped.”

“10/10”

“This is a converted coaching inn at the junction of a few roads. Easy parking, good breakfasts and dinners, plenty of character. A bit of a downside if you’re a light sleeper with the traffic and kitchen exhaust system. Otherwise, easy place to stay.”

“Easy parking. Staff excellent. Room lovely Breakfast very good Would recommend ”

“Our room, Croft was a small suite. Very clean with ensuite and small fridge. Ideal. Breakfast was very tasty. We did not have an evening meal there.”

“Very comfortable bed. Good food and service. It's an old building, but that's where the character comes from.”

“A lovely house and beautiful garden a short walk from the town centre. The hosts were very welcoming and ready to help in every way.”