Vacanze Mound City

We were at the property for two nights. When we got our room it didn’t appear that the a/c was working very well. I turned it down as we like a cold room as we sleep. I could tell it wasn’t getting any cooler but it was late at night so we stayed in the room until morning. When we got up I went down to the front desk and explained the situation. The person at the front desk suggested something I could try to see if the issue could be resolved. I did what he said and we left for a couple hours. Came back and it still wasn’t working right. So I went back to the front desk and requested another room for the second night and they cheerfully helped get us into another room. Besides the a/c issue the place was great. Rooms were clean. The property was well kept. The breakfast was above average.

Everything was clean and the staff were friendly. Only issue we had was our first night the folks across from us must of had a big party which made it hard to sleep.

My room room 416. The air condition was broke. It made a very loud noise when you turned it on it was competing with the volume of the TV. An unbearable sound no sleep all through the night. The phone in the room didn’t work. You could not contact maintenance are the downstairs staff concerning I was not happy with the Stay in room 416. I tried to reach out to management. I only got a recording.