Esterni

Recensioni per Hampton Inn Mt. Pleasant

2.5 out of 5
Hampton Inn Mt. Pleasant
5205 E Pickard St, Mount Pleasant, MI

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 623 su 1000 recensioni" "
Valutazione di 8 - Buono. 261 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 71 su 1000 recensioni" "
Valutazione di 4 - Scarso. 25 su 1000 recensioni" "
Valutazione di 2 - Terribile. 20 su 1000 recensioni" "

9,2/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Corrina

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff comfortable beds and pillows. Clean rooms. Will stay again. Bath tub had some drain issues.
Soggiorno di 2 notti ad aprile 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 29 apr 2024
Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be friendly, our beds and pillows comfortable, and our rooms clean. Providing a welcoming and comfortable environment for our guests is our top priority, and we're glad we succeeded in doing so during your stay. However, we apologize for any inconvenience caused by the drain issues in the bathtub. Please accept our sincerest apologies for this issue. Your feedback is valuable to us, and we'll address this promptly to ensure a more seamless experience for your next stay. We appreciate your understanding and look forward to welcoming you back in the future!

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super clean property. Plenty of well parking
Soggiorno di 2 notti ad aprile 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 29 apr 2024
Thank you for your kind words! We're thrilled to hear that you found our property to be super clean and that there was plenty of well-kept parking available. Providing a clean and welcoming environment for our guests is a top priority for us, and we're delighted that you appreciated it. Your satisfaction means everything to us, and we can't wait to welcome you back for another fantastic stay in the future!

8/10 Buono

Jody

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 Eccellente

Bianca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

10/10 Eccellente

Russel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great attitudes and helpful staff.
Soggiorno di 2 notti a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
Thank you for your kind words! We're glad to hear that our staff made a positive impression on your stay. Providing excellent service with a friendly attitude is important to us, and we're thrilled that we could assist you during your time with us. Should you have any future needs or questions, please feel free to reach out. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!

10/10 Eccellente

Yvonne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice pool, easy to get to
Soggiorno di 1 notte a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
We're delighted to hear that you enjoyed our pool and found our location convenient! Providing a relaxing and accessible environment for our guests is always our goal. If there's anything specific you'd like us to improve or if you have any questions, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!

6/10 Soddisfacente

Ashley

Viaggio con la famiglia
Hot tub was cold, a lot of broken things throughout the hotel, my reservation was messed up booked a 2 queen bed and received 1.
Soggiorno di 1 notte a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable to us, and we're committed to addressing these issues to ensure a better experience for our guests in the future. Rest assured, we're working diligently to resolve the issues with the hot tub and address any maintenance concerns throughout the hotel. Regarding your reservation, we apologize for the mix-up and any inconvenience it caused. Please reach out to our front desk team, and we'll do our best to make it right for you. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

8/10 Buono

Dan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
I’ve been traveling to this area for 25 years. This hotel use to be the one to stay at. Now it’s looking pretty well traveled and will do in a pinch. I’ll look into other establishments next time I’m traveling through the area. The clerk at check in was super friendly and helpful. Thank you.
Soggiorno di 1 notte a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
Thank you for your loyalty over the years and for taking the time to share your feedback with us. We're sorry to hear that your recent experience did not meet your expectations. We appreciate your kind words about our check-in clerk and will ensure that your feedback regarding the condition of the hotel is addressed with our team. We strive to provide our guests with the best possible experience, and we hope to have the opportunity to welcome you back and regain your trust in the future. If there's anything specific you'd like us to address or if you have any further concerns, please don't hesitate to reach out to us.

10/10 Eccellente

Bronson

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tidy, clean and quiet.
Soggiorno di 1 notte a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 11 mar 2024
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

6/10 Soddisfacente

Michelle

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Our room was great, Megan was absolutely wonderful in helping our stay. The night desk worker was mean and very unfriendly.
Soggiorno di 1 notte a marzo 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 11 mar 2024
Thank you for your feedback. We're glad to hear that you enjoyed your room and that Megan provided exceptional service during your stay. However, we apologize for the negative experience with the night desk worker. Providing friendly and welcoming service is important to us, and we will address this issue with our team to ensure it doesn't happen again. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia
Quite comfortable and clean. I ho could ask for anything more
Soggiorno di 1 notte a febbraio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 26 feb 2024
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Eccellente

Trenton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful staff and hotel breakfast was amazing and everything was very clean!
Soggiorno di 1 notte a febbraio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 19 feb 2024
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Eccellente

Nicole

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great breakfast and the noon checkout was a nice surprise!
Soggiorno di 1 notte a febbraio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 13 feb 2024
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 Eccellente

Gregory S

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great attentive staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 13 feb 2024
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 Eccellente

Valerie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 13 feb 2024
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.

6/10 Soddisfacente

Mary

Non mi è piaciuto: Pulizia
Didn't like that the pool and hot tub wasn't available when we checked in but no notification or money off, as I was looking forward to a little relaxation in hot tub for my weekend stay. Was very disappointed
Soggiorno di 2 notti a febbraio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 13 feb 2024
We're truly sorry to hear about your disappointment regarding the pool and hot tub not being available during your stay. We understand how important it is to have access to these amenities for relaxation, and we apologize for any inconvenience this may have caused.It's important to us that our guests have a pleasant and enjoyable experience, and we regret that we were unable to notify you in advance about the unavailability of the pool and hot tub. Please know that we take your feedback seriously, and we will work to improve our communication processes to ensure that similar situations are addressed more effectively in the future.While we understand that this situation was disappointing for you, we hope that you were still able to enjoy other aspects of your stay with us. If there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to our team. We value your feedback and appreciate the opportunity to improve our services.

8/10 Buono

Brianne

Soggiorno di 2 notti a gennaio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 1 apr 2024
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

10/10 Eccellente

Lorrie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property, we would stay again.
Risposta di Joshua McVay/Marketing Manager , il giorno 30 gen 2024
We appreciate your positive feedback and are thrilled to hear that you enjoyed your stay at our property. It's wonderful to know that you had a great experience, and we would be honored to welcome you back for another stay in the future.

10/10 Eccellente

Harry

Soggiorno di 1 notte a gennaio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 22 gen 2024
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.

8/10 Buono

Dale

I didn’t make the trip to mount pleasant because of the weather.
Soggiorno di 1 notte a gennaio 2024
Risposta di Joshua McVay/Marketing Manager , il giorno 22 gen 2024
Thank you for updating us on your travel plans, and we completely understand that weather conditions can impact travel decisions. Your safety is of the utmost importance, and we appreciate your decision to prioritize it.If there's anything we can assist you with or if you have any rescheduling needs, please feel free to reach out to us directly. We look forward to the opportunity to welcome you in the future when travel conditions are more favorable.Stay safe, and we hope to have the pleasure of hosting you at our hotel soon.

8/10 Buono

Jay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
New Years Trip
Good trip. The breakfast was ok, but very little options and a little cold at 830am which was surprising. Need a little more attention in that area
Soggiorno di 2 notti a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 5 feb 2024
Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive comments about your overall trip, and we're delighted to know you had a good experience.We also appreciate your input regarding the breakfast options and temperature. Your feedback is valuable, and we will review our breakfast offerings to ensure a more varied selection and address any temperature issues. We strive to provide the best experience for our guests, and your comments will help us improve.We look forward to welcoming you back in the future, and if there's anything specific you'd like to see or experience during your next stay, please don't hesitate to let us know.

6/10 Soddisfacente

Debby

Soggiorno di 2 notti a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 22 gen 2024
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!

8/10 Buono

SCOTT

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice option away from Casino
Most of the hotel was in really good condition, though the pool water looked pretty green. The breakfast nook gets a little over crowded so trash overflows and they run out of coffee. It's like they could use one more person to help out at breakfast time. Still everyone was pleasant and it was a good hotel to stay at. They give you the number of a shuttle service that will take you to the casino for $3 ea one way.
Soggiorno di 2 notti a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 2 gen 2024
Thank you for taking the time to share your experience with us. We're glad to hear that overall, you had a good stay and found most of the hotel in good condition. We appreciate your feedback regarding the pool water and breakfast nook, and we'll certainly address these concerns to ensure a more enjoyable experience for our guests. Your suggestion about additional assistance during breakfast is duly noted, and we'll assess the staffing needs during peak times. We're pleased to know that despite these minor issues, our staff was pleasant, and you found the hotel to be a good place to stay. We look forward to welcoming you back, and if there's anything specific you'd like us to improve for your next visit, please let us know.

10/10 Eccellente

Zachary

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was nice, location was great. Went to a concert at the casino and stayed here. They have a deal with the cab for cheap rides to and from the casino.
Soggiorno di 1 notte a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 2 gen 2024
We appreciate your glowing review and are thrilled to have exceeded your expectations. Your satisfaction is our top priority, and we can't wait to have the opportunity to serve you again.

10/10 Eccellente

Laurie

Soggiorno di 1 notte a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 22 gen 2024
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.

10/10 Eccellente

Timothy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 2 gen 2024
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just a great experience, Excellent Property. Loved the new rest rooms.
Soggiorno di 1 notte a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 2 gen 2024
Thank you for sharing your positive thoughts about your recent stay. We're delighted that you found our hotel to be a great choice. Your kind words motivate us to continue delivering exceptional service.

8/10 Buono

elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great family hotel
Soggiorno di 1 notte a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 26 dic 2023
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!

10/10 Eccellente

Kristine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We gathered as an extended family at the hotel. The staff was helpful and polite at all times. They worked hard to keep the hotel clean and neat.
Soggiorno di 2 notti a dicembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 11 dic 2023
Thank you for choosing our hotel as the gathering place for your extended family. We're delighted to hear that our staff was helpful and polite throughout your stay. Maintaining a clean and neat environment is a priority for us, and we appreciate your positive acknowledgment. We look forward to welcoming you and your family back for future gatherings.

8/10 Buono

everette

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The young lady that checked us in was very professional and very welcoming.. Our room was updated and clean.
Soggiorno di 1 notte a dicembre 2023
Risposta di Destinee G. , il giorno 5 dic 2023
Thank you so much for taking the time to leave feedback regarding your recent stay with us. We are so happy to hear you enjoyed your stay with us and our staff was welcoming & professional. We hope to see you the next time you are in Mount Pleasant.

8/10 Buono

KENNETH

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Air quality was not very good in the room. Buffet breakfast was excellent. Hotel is older and in need of upgrading. Housekeeping needs improving.
Soggiorno di 2 notti a novembre 2023
Risposta di Front Desk, il giorno 30 nov 2023
Thank you for your feedback, any we get we use to improve. We will work on this to make your next stay excellent the whole way through. Thank you for staying with Hampton Inn

10/10 Eccellente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have stayed at this hotel while visiting our grandchildren 3 years in a row. The staff is very friendly & accomdating & we enjoy our entire stay there.
Soggiorno di 3 notti a novembre 2023
Risposta di Front Desk, il giorno 22 nov 2023
I'm glad to hear you are a returning guest, we love to hear that. We are glad to hear that you are satisfied with your stay, we hope to see you again soon.

10/10 Eccellente

Kathleen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was friendly and helpful. Breakfast had good selections. Clean and convenient location for our family visit to Mount Pleasant.
Soggiorno di 2 notti a novembre 2023
Risposta di Front Desk, il giorno 15 nov 2023
I am glad to hear that you had a excellent experince at HamptonInn. We hope to see you agian soon.

10/10 Eccellente

Jeffery

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 13 nov 2023
Thank you for your feedback. we hope to see you again.

8/10 Buono

Joe

Mi è piaciuto: Pulizia e personale e servizio
Caulk around shower was peeling. Staff was super friendly.
Soggiorno di 1 notte a novembre 2023
Risposta di Front Desk, il giorno 13 nov 2023
Thank you for your review, and the feedback on our rooms, we appreciate it. Hope to see you again in the future.

6/10 Soddisfacente

george

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Breakfast was bad food was cold coffee was cold my wife and I were looking forward to a good breakfast and we were both disappointed
Soggiorno di 1 notte a novembre 2023
Risposta di Hampton Inn Staff, il giorno 11 nov 2023
Thank you for taking the time to leave us feedback regarding your recent stay with us. Here at Hampton, we strive to make sure each guest leaves our property feeling satisfied with their stay. We are sorry to hear everything was not to your expectations. We hope to see you again in the future.

10/10 Eccellente

Robin

Soggiorno di 1 notte a ottobre 2023
Risposta di Hampton Inn Staff, il giorno 18 nov 2023
Thank you for taking the time to leave us feedback regarding your recent stay with us. We appreciate your response, here at Hampton our main goal is to make sure each guest leaves our property satisfied with their stay. We are please to hear we met your expectations. We look forward to seeing you the time you are in Mount Pleasant.

8/10 Buono

Nicole

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Property is a little outdated and our room was slightly musty. The thermostat is locked so you can’t change the settings on the AC past a certain point so it was an uncomfortable night.
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 26 ott 2023
We appreciate your feedback about the room, and we're sorry to hear they didn't meet your expectations. Your comfort is essential to us, and we'll take your comments into consideration as we continue to improve our accommodations.

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pillows were not great
Risposta di Joshua McVay/Marketing Manager , il giorno 23 ott 2023
We appreciate your feedback about the pillows, and we're sorry to hear they didn't meet your expectations. Your comfort is essential to us, and we'll take your comments into consideration as we continue to improve our accommodations.

10/10 Eccellente

james

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very clean large modern room friendly staff
Soggiorno di 1 notte a ottobre 2023
Risposta di Hampton Inn, il giorno 23 ott 2023
We are glad you had such a good stay! We hope that we get to take care of you again sometime soon!

8/10 Buono

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The breakfast was good.
Soggiorno di 1 notte a ottobre 2023
Risposta di Front Desk, il giorno 24 ott 2023
Thank you for your feedback! We're pleased to hear that you enjoyed our breakfast. Your satisfaction is important to us, and we strive to provide a variety of delicious options to start your day right. If there's anything specific you loved about the breakfast or if you have any further feedback, please feel free to share. We look forward to serving you again in the future. Thank you for choosing us for your stay!

10/10 Eccellente

Patricia

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte a settembre 2023
Risposta di Front Desk, il giorno 16 ott 2023
Thank you for staying with us and responding to our surveys.

8/10 Buono

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Front Desk, il giorno 10 ott 2023
Thank you for taking the time to leave us feedback regarding your recent stay with us. We are happy to hear you enjoyed your stay. We look forward to seeing you the next time you are in Mount Pleasant.

10/10 Eccellente

nicole

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 2 ott 2023
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.

10/10 Eccellente

steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a nice quiet and clean place. Close to everything youd like to do.
Soggiorno di 1 notte a settembre 2023
Risposta di Hampton Inn, il giorno 24 set 2023
Thank you for taking the time to leave us feedback regarding your recent stay. We are pleased to hear that you enjoyed your stay and the location of our property. We at Hampton aim to please our guest. We can't wait to see you the next time you are in Mount Pleasant.

4/10 Scarso

julia

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff was fine. But our bathroom wasn’t clean. The tub was dingy. There were hairs on the outside of the tub. The bathroom ceiling had obvious water damage that was just covered up by a sloppy coat of paint. The sink did not drain well. The rest of the room was ok. Breakfast was alright except for all the bananas had gone bad. I wouldn’t go back.
Soggiorno di 1 notte a settembre 2023
Risposta di Hampton Inn Staff, il giorno 17 set 2023
Thank you, Julia, for taking the time to leave us feedback regarding your recent stay with us. We are so sorry to hear about the inconveniences during your stay. Here at Hampton, we aim to make sure each guest that stays with us has the best experience possible. Please give us a call and let us know if there is anything that we can do to make up for the poor stay you had with us.

10/10 Eccellente

Cathy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place
Great place. Clean... quiet...and the shuttle service to the casino for $3 a person. ...great concert...all around fun for a girls night out.
Soggiorno di 1 notte a settembre 2023
Risposta di Hampton Inn, il giorno 7 set 2023
We are glad that you had such a great girls night out! Hopefully you come back next time you need a night away!

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Mt. Pleasant get away
The hotel was in good shape and I appreciate them allowing pets to stay. No issues there. The "hot" breakfast was a good idea but they had no food available after 9am other than continental style. That is an important piece that a hotel like this should be sure and stay on top of... it was very busy down in lobby and only 1 employee who wasn't trying to stay up with the food.
Soggiorno di 1 notte a settembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 5 set 2023
We're genuinely sorry to hear about your less-than-satisfactory experience at our hotel. Your feedback is valuable, and we're committed to addressing the issues you've raised to improve our services for all our guests.

8/10 Buono

Lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overall, room was very nice. When I turned down the bed I was surprised to find it did not have a flat sheet. It was after 11:00. I called the front desk, and within minutes a clean sheet was sent to our room.
Soggiorno di 1 notte a settembre 2023
Risposta di Joshua McVay/Marketing Manager , il giorno 5 set 2023
We're delighted to have exceeded your expectations during your stay with us! It's fantastic to know that our services and amenities made your visit memorable. We look forward to serving you again and providing you with another exceptional stay.