I apologize for the inconveniences you incurred during your stay. We will make sure everything is addressed with the proper departments.

Thank you for the 5 star review. We hope to see you again soon.

Dear robert, We are happy to hear from you and value your kind review. It is encouraging to know that you enjoyed the pool and the gym. We work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Joe Giannino, GM

Dear Melanie, Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest, and your feedback helps validate that opinion. Your review and recommendation are very much appreciated, as is your flawless rating. We look forward to serving you in the future. Best, Joe Giannino, GM

Dear stephanie Kathleen, We look forward to your return! Thank you for your business and these excellent comments that I will share with the staff. We hope to welcome you back soon. Best, Joe Giannino, GM

Thank you for the great review. We will share with the staff. Hope to see you again soon.

Dear bob, We are happy to hear from you and value your kind review. It is lovely to hear that our great location and cheerful service helped make for a nice stay. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Joe Giannino, GM

Dear Douglas, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. I'm sorry that our room design was not to your liking. We appreciate the feedback and hope to host you again. Sincerely, Joe Giannino, GM

Dear Malchus, I am glad our Hotel Indigo provided you with a five-star experience while visiting Mount Pleasant. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Joe Giannino, GM

Dear Samantha, Thank you for your generous rating and for being our valued guest. I am thrilled that you had a great stay overall, and I appreciate your feedback on how we can be perfect next time. Thank you for your business, and please come again. Best, Joe Giannino, GM

Thank you for the great review. We look forward to seeing you again soon.

Dear Daniel, We loved hosting you! Thank you not only for your business but also for these glowing compliments. We are proud to have been a part of your trip and hope you will return soon. Best, Joe Giannino, GM

Thank you for the great review. We look forward to seeing you again soon.

Dear Randall, What a splendid review! Thank you so much for staying with us and acknowledging our Hotel Indigo's fantastic location. We appreciate you sharing your top-notch experience here, and we hope to see you again soon. Best, Joe Giannino, GM

Dear Crystal, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Mt. Pleasant again soon. Best, Joe Giannino GM

Thank you for the great review. We hope to see you soon.

Thank you for the great review. WE hope to see you soon.

Dear Cody, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Joe Giannino, GM

Dear Cynthia, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Joe Giannino, GM

Dear Amory, We appreciate your decision to stay with us and we're thrilled to see that you had a five-star experience. Thank you so much for your patronage. We look forward to welcoming you back soon. Best, Joe Giannino, GM

Dear Cecilia, We are so glad you had an incredible stay with us at the Hotel Indigo Mount Pleasant! Thank you for recognizing our excellent staff and the superb job they do for our guests. Please come see us again anytime you return to the area. Best, Joe Giannino, GM

Dear Christina, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Joe Giannino, GM

Dear Terry, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Joe Giannino, GM

Dear Maureen, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in our clean, pet-friendly environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the excellent work. Please come see us again soon. Best, Joe Giannino, GM

Dear Suzanne, We are so glad that you enjoyed our convenient location. It was our pleasure hosting you, and we thank you for choosing us. Best, Joe Giannino, GM

Thank you for the great review. We hope to see you again soon.

Dear Celeste, We strive to provide a pleasant stay, so I am thrilled that you enjoyed our hotel overall. Thank you for your business, and we hope to host you again. Sincerely, Joe Giannino, GM

Dear Sean, I'm sorry we disappointed you upon arrival by not having a room ready earlier; we would hate to leave you with a bad impression. Our front desk associates are updated when rooms become available, and we do our best to meet our 4:00 p.m. arrival time. Please forgive us for appearing unaccommodating. Sincerely, Joe Giannino, GM

Dear Jennifer, I'm glad that our location and overall value met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Joe Giannino, GM

Thank you for the great review. We look forward to seeing you again soon.

Dear Gail Suzanne,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room location and view. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip.Sincerely,Joe GianninoGeneral Manager

Dear Endre, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Joe Giannino, GM

Dear Diana, The Hotel Indigo brand is known for consistently great hotel experiences in a chic yet comfortable atmosphere. Thank you for allowing us to earn your business on future visits and letting us know that we did just that. We enjoyed hosting you and look forward to your return! Best, Joe Giannino, GM

Dear Lucia, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Joe Giannino, GM

Thank you for the review. We hope to see you again soon.

Thank you for the great review. We're so glad to hear you enjoyed your stay.

Dear Alyssa, We love to see five stars on our review ratings! Thank you so much for letting us know that you had an exceptional experience thanks to our fabulous location. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Joe Giannino, GM

Dear Kantinan, Thank you for your time in sharing your kind review, and please visit us again. Best, Joe Giannino, GM

Thank you for the 5 star review. We hope to see you again soon.

Dear Alexa,Whenever guests use the word "perfect" regarding their stay at our Hotel Indigo, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon.Best,Joe GianninoGeneral Manager

Thank you for your review. We look forward to seeing you again soon.

Thank you for the 10 Star review. We look forward to seeing you again soon.

Dear Shelley, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your compliments on our crisp and beautiful accommodations as we take pride in keeping them pristine. Please find a reason to visit again soon. Best, Joe Giannino General Manager

Dear diane, Thank you for taking a moment to review your experience and offer suggestions for improvement. We value your feedback and hope to welcome you back soon. Best, Joe Giannino General Manager

Dear Barbara, I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your loyalty to IHG brands and hope to serve you on a return trip better. Sincerely, Joe Giannino General Manager

Thank you for the 10 star review. We hope to see you again soon.

Dear Peggy A, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Joe Giannino General Manager

Dear Justin, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and that you appreciated the efforts of our housekeeping team. Hosting you was our pleasure and we hope to do so again soon. Best, Joe Giannino General Manager

Dear Owen,Thank you for your kind review. I'm happy to know your stay was pleasant, and we appreciate you choosing us. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best,Joe GianninoGeneral Manager

Dear Cynthia, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Joe Giannino General Manager