Hotel vicino a Multimedia University - Malacca

“I booked a suite room, but unfortunately the experience was very disappointing. The room was dusty and did not appear to have been cleaned properly. There were no towels or tissues provided in the room, and I had to contact housekeeping to request them. The pillows also had an unpleasant smell. At around 12:00 AM, the room experienced a power trip. After I called the front desk, an electrician was sent to the room. However, the issue was not fully resolved. One of the lights could not be...

“The room was okay overall, but there was still a greasy smell, likely because it had not been used for a long time. On the plus side, the location was very convenient, with shops nearby and easy access to MMU University, which was especially helpful for settling in family members.”

“Staff very professional and helpful. Front desk staff excellent.”

“チェックインが21時になり、夕食をメインダイニングでいただきました。食事の際にビールをいっしょに注文したかったのですが、アルコールは注文できませんでした。同じフロアのバーで提供されてるとのことでした。食事といっしょに冷たいビールで乾杯したかったのですが、とても残念でした。宗教上の問題なのでしょうか？ それ以外は、ホテルも新しく、きれいに清掃されておりましたし、満足な滞在でした。”

“During my recent four-night stay. The Wi-Fi was consistently unreliable, and despite my reports, the issue was never addressed. I was further inconvenienced by an unannounced policy of changing credentials every Sunday, requiring a front desk visit to reconnect. Most critically, my account was prematurely deactivated on my third night. During this time, I could not contact staff because my in-room phone was non-functional. Additionally, my room keys frequently failed to work.”

“Location quite near to Jonker Street. Ample parking space. Comfortable room and bed. Value for money.”

“Had a wonderful stay! The apartment was exceptionally clean, comfortable, and exactly as described. Everything was well-maintained and thoughtfully prepared, making it feel like a home away from home. The location was convenient. Highly recommended.and I would gladly stay here again!”

“Better than expected. Family room is suitable for kids. Pool’s 100/100. Feels like a boutique hotel - don’t expect 5 stars facilities and finishing but it’s great for the price. 3 things stood out - aircon and warm water supply are perfect, bedding and cot (proper baby cot!) were great too! And the staff try to help (e.g., early check in).”