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Recensioni per Al Maha, A Luxury Collection Desert Resort & Spa, Dubai

5 out of 5
Al Maha, A Luxury Collection Desert Resort & Spa, Dubai
Dubai Desert Conservation Reserve, Dubai - Al Ain Road, Murqquab

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 128 su 142 recensioni" "
Valutazione di 8 - Buono. 12 su 142 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 142 recensioni" "
Valutazione di 4 - Scarso. 1 su 142 recensioni" "
Valutazione di 2 - Terribile. 1 su 142 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,2/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

ROBERTO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The place is wonderful and magic
Soggiorno di 1 notte a giugno 2023
Risposta di Mohamed Mansour, il giorno 21 giu 2023
Dear Roberto,On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Al Maha, a Luxury Collection Desert Resort & Spa, Dubai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback.

10/10 Eccellente

Bianca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Maravilhosa.
Incrível, eu voltaria mil vezes. Amamos tudo! Comida, atendimento, conforto, quarto, atrações. É incrível.
Soggiorno di 1 notte a dicembre 2023
Risposta di Mohamed Mansour, il giorno 6 mar 2024
Dear Bianca, thank you for your review and for experiencing Al Maha. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Mohamed Mansour Front Office Manager.

10/10 Eccellente

Yung Hon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing!
Our family had an amazing experience at Al Maha. The facilities, food, service, and activities were all superb. We also were delighted to see numerous gazelle and oryx wandering in their natural habitat throughout the property.
Private pool in our room
Saw many oryx on our wildlife drive
Soggiorno di 2 notti a luglio 2023
Risposta di Mohamed Mansour Front Office Manager., il giorno 29 lug 2023
Dear Yung Hon, thank you for your review and for experiencing Al Maha. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Eccellente

Mayra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di Mohamed Mansour, il giorno 21 giu 2023
Dear Ms. Mayra,On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Al Maha, a Luxury Collection Desert Resort & Spa, Dubai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback.

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Al maha is a treasure with its natural beauty, it’s staff is unbelievable and the restaurant is superb. Looking forward to returning.
Soggiorno di 2 notti ad aprile 2023
Risposta di Mohamed Mansour, il giorno 4 mag 2023
Dear John,On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Al Maha, a Luxury Collection Desert Resort & Spa, Dubai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback

10/10 Eccellente

David

Soggiorno di 1 notte a febbraio 2023
Risposta di Irfan , il giorno 11 feb 2023
Dear David,Thank you for your extremely generous review. More importantly thank you for your loyalty and for giving us the opportunity to look after you at Al Maha. We are thoroughly content to read that you experienced majority of our offerings and that your stay has been a memorable one. Our team is truly passionate about making "every" guest's visit unique and we hope to welcome you again in the near future. Thank you once again. Best regards,Irfan ShowckethFront Office manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really good hotel, but minor things happened
The hotel room itself is really unique and private, and it had the most comfortable bed. You can see gazelles walking around. Also you can swim in your private pool while looking at the desert, while no one else can see you. However I did have some problems during my trip. I booked the tour for the afternoon, and then it started raining. I tried to call and confirm, at first no one picked up my phone at front desk, then they did pick up but never followed up again. After my tour time passed I called again and complained to the manager, who treated the issue seriously and followed up with me in the room. The manager also talked to me twice in the dining room with really nice attitude, and asked about if there is anything else he can do. I asked if I can have the brand of the mattress, and he asked the housekeeping manager to send me an email. I still have not received the email(I also sent a message from hotels.com and no reply) Another thing is be careful that the lunch is only included once per day, which I did not know, so I was charged the second time. Wish they would have told me before the second lunch. Overall I would recommend people to experience it at least once.
Soggiorno di 1 notte a dicembre 2022
Risposta di Mohamed Mansour, il giorno 22 gen 2023
Dear Ms.Wang,thank you for your recent stay at Al Maha and valuable feedback.we are happy to hear you have enjoyed your recent stay at Al Maha, we all are looking forward to welcoming you back, sorry for the delay in sharing our Mattress details, its been shared with you through your registered email.we all are looking forward to welcoming you backBest RegardsMohamed Mansour

8/10 Buono

HOON JAE

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2022

10/10 Eccellente

Ana Paula

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excepcional! Atendimento impecável, Lorraine na recepção muito simpática. Comida deliciosa, preparada com perfeição de detalhes, quarto com roupas de cama e toalhas com qualidade superior. Excelentes atividades ao ar livre, fomos acompanhados pelo Daniel que deu um show de informações locais e sobre cada atividade realizada, ele foi nota 1000. Hospedagem perfeita e inesquecível!! Muito gratos por tudo!
Soggiorno di 1 notte a giugno 2022
Risposta di Irfan , il giorno 1 lug 2022
Dear Ms. Ana, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Keiichiro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2022

10/10 Eccellente

Robert

Soggiorno di 3 notti a marzo 2022
Risposta di Irfan , il giorno 9 mar 2022
Mr. Robert, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Al Maha, a Luxury Collection Desert Resort & Spa, Dubai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Regards, Irfan Showcketh

10/10 Eccellente

Rob

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great little get away from the craziness of Dubai
Great little get away from the craziness of Dubai city. Lovely large room and pool with plenty of wildlife to see from the comfort of your own pool. Good and service both excellent. We wouldn’t recommend staying any longer than a couple of nights.
Room 18
Falcon Show - (Eagle)
Dune Driving
Sunrise from room
Soggiorno di 2 notti a gennaio 2022
Risposta di Irfan Showcketh , il giorno 10 feb 2022
Dear Mr. Rob, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La experiencia de estar en el desierto es excepcional e inolvidable. El servicio del hotel excelente. Recomendado por completo
Soggiorno di 2 notti a gennaio 2022
Risposta di Irfan , il giorno 24 gen 2022
Dear Mr Marco, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Gino

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I enjoyed the setting and of course the staff.
Soggiorno di 2 notti a gennaio 2022
Risposta di Irfan , il giorno 24 gen 2022
Dear Mr. Gino, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Ludmila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Estadia perfeita
O hotel é lindo, cerca de 1 hora de carro de Dubai (fácil acesso por taxi). Atendimento impecável e comida excelente!! Muito acima da expectativa e tudo de primeira qualidade. O quarto é bem amplo e muito confortável, do quarto você está muito próximo aos animais (gazelas no geral, bem dóceis) e inclusive elas interagem bastante com os hóspedes (entram na varanda do quarto). Piscina do quarto aquecida e de ótimo tamanho. Meu único ponto é que tem bastante mosca na área externa do quarto então é bem desconfortável tomar sol ou fazer a refeição da varanda do quarto. Não sei se teria uma solução aqui (talvez um ventilador que espante um pouco as moscas) mas super recomendo o hotel.
Soggiorno di 1 notte a dicembre 2021
Risposta di Irfan , il giorno 24 gen 2022
Dear Ms. Ludmila, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Edgard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Oasis no deserto
Hotel e serviço sensacionais, experiência única.
Soggiorno di 1 notte a dicembre 2021
Risposta di Irfan , il giorno 24 gen 2022
Dear Mr. Edgard, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Tarik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2021
Risposta di Irfan Showcketh, il giorno 25 nov 2021
Dear Mr Tarik, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh Front Office Manager

10/10 Eccellente

Cyrill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hervorragender Service in idyllischer Umgebung
Sowohl der Service als auch die Qualität des Essens waren hervorragend. Mit Kamelritten, Dünenfahrten, Bogenschiessen, Fauna- und Flora Wissensvermittlung und Erklärungen zur Falkenzucht haben wir sehr viel Spass mit der Familie gehabt und viel über die wunderbare Wüstenlandschaft gelernt - einfach Top, zudem sehr entspannend! Jederzeit wieder!
Soggiorno di 2 notti a ottobre 2021
Risposta di Irfan Showcketh , il giorno 18 ott 2021
Dear Cyrill, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Pedro

Soggiorno di 2 notti a settembre 2021
Risposta di Irfan , il giorno 11 ott 2021
Dear Mr. Pedro, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Matheus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Incrivel. Por do sol é algo de mais lindo que ja vi na vida.
Soggiorno di 2 notti a settembre 2021
Risposta di Irfan , il giorno 11 ott 2021
Dear Mr. Matheus, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Anna, Potomac

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location is amazing Staff superb Overall is a magnificent experience
Soggiorno di 3 notti ad agosto 2021
Risposta di Irfan , il giorno 1 set 2021
Dear Ms. Anna, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Grazielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sensacional, indescritível experiência
Incrível, serviço impecável, pessoas maravilhosas, gentis e educadas! Serviço nota 1.00000000 Amei, se Deus quiser voltarei
Soggiorno di 1 notte ad agosto 2021
Risposta di Irfan Showcketh , il giorno 25 ago 2021
Dear Guest, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Gustavo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Melhor estadia no deserto
Estadia incrível, hotel com atendimento impecável, comida deliciosa, quarto amplo, com decoração típica elegante, piscina particular e vista pro deserto. As atividades oferecidas pelo hotel são guiadas por pessoas experientes e atenciosas que proporcionam uma experiência inesquecível no deserto. O hotel é caro, mas considerando que as refeições e atividades estão incluídas e são todas de alto nível, o valor pago é recompensado. Destaque para o por do sol, dos mais bonitos que já vi.
Soggiorno di 2 notti ad agosto 2021
Risposta di Irfan Showcketh , il giorno 19 ago 2021
Dear Mr. Gustavo, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Best regards, Irfan

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great service great place
Soggiorno di 1 notte a luglio 2021
Risposta di Irfan , il giorno 18 lug 2021
Dear Guest, Thank you for your review. So delighted to read that your recent visit was truly exceptional. Al Maha is certainly passionate about delivering unique experiences to every guest that stays with us and we are content to know that yours was no less. The team and I are immensely grateful for your generous feedback and we look forward to welcoming you once again in the near future. Warmest regards, Irfan Showcketh

2/10 Terribile

sultan

Viaggio di gruppo
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a luglio 2021
Risposta di Irfan , il giorno 16 lug 2021
Dear Mr. Sultan, Thank you very much for your feedback raised regarding your recent stay at Al Maha Desert Resort & Spa. We are disappointed to read that you expectations were not met during your stay at Al Maha. We are currently investigating the matter and appreciate your feedback. Best regards, Irfan Showcketh

10/10 Eccellente

Nerissa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 Star Luxury Villa with Private Pool
We had the best time staying at Al Maha. The service was impeccable throughout our stay and the food was incredible. The private pool was much bigger than some other villas we’ve visited in the UAE and the views we amazing. It was incredible having the gazelles wander up to our villa and we even got to see some Oryxes from afar. We would happily return to Al Maha again and hopefully for a much longer stay the next time round
Soggiorno di 1 notte a giugno 2021
Risposta di Irfan, il giorno 20 giu 2021
Dear Ms. Nerissa, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh Front Office Manager

10/10 Eccellente

carolina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2021
Risposta di Irfan Showcketh , il giorno 16 giu 2021
Dear Carolina, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Melanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Parfait
Séjour parfait, hôtel très calme idéal pour les couples. Seul bémol la nourriture est un peu en dessous du reste
Soggiorno di 2 notti a maggio 2021
Risposta di Irfan , il giorno 8 giu 2021
Dear Ms. Melanie, The pleasure is all ours. Your feedback is much valued and the team is certainly grateful to receive your comments. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Kindest Regards, Irfan Showcketh Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Better than expected!
Stayed 2 nights and everything was over the top. I can very much recommend Al Maha for a few relaxing days. I did my fair share of research and was well prepared on how it would look, but everything was over our expectations. Extra bonus for the breakfast, which probably was the best I've had at a hotel.
Soggiorno di 2 notti a maggio 2021
Risposta di Irfan , il giorno 20 mag 2021
Dear Guest. The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
True glamping in a lovely conservation resort!
Soggiorno di 2 notti ad aprile 2021
Risposta di Irfan , il giorno 26 apr 2021
Dear Guest, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Overall good but bit overpriced
Overall a good option for a Dubai short break. For the price however, I would expect better facilities & a nicer pool area with a more luxury design. The villa felt a bit dated & the outdoor was a little small again relative to the price & some of their competitors. Activities were great but I would have like to do some mountain biking. The walking paths inside the hotel are a bit too narrow so often we had to stand on the sand to allow the vehicles to pass. In the restaurant many sections say 'healthy' but that food is NOT healthy...it's high in sugar...dates+mango+other sweet things is not healthy...a lot of sugar in everything (especially salad) is not good for you. I think a better idea would be some low carbohydrate or even keto meals.
Soggiorno di 1 notte ad aprile 2021
Risposta di Irfan , il giorno 20 apr 2021
Dear Valued Guest, Thank you very much for your feedback and the points raised regarding your recent stay at Al Maha Desert Resort & Spa. We appreciate your valuable comments and we would like to express that we take all matters brought to our attention seriously. We are very sorry to hear that we were unable to meet your expectations on this occasion, but would like to assure you of our best attention and that we shall address these matters in the future. Thank you very much for staying with us and for your support, it is highly appreciated. Best regards, Irfan Showcketh

10/10 Eccellente

Elionora

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Незабываемо
Потрясающее место, высочайшего уровня. Полный релакс и комфорт. За пару тройку дней отдохнете, как никогда.
Soggiorno di 1 notte a marzo 2021
Risposta di Irfan , il giorno 20 apr 2021
Dear Elionora, Thank you for your review. So delighted to read that your recent visit was truly exceptional. Best regards, Irfan Showcketh Al Maha is certainly passionate about delivering unique experiences to every guest that stays with us and we are content to know that yours was no less. The team and I are immensely grateful for your generous feedback and we look forward to welcoming you once again in the near future.

10/10 Eccellente

Ian, London

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
An incredible experience! Unsurpassed service, location and food.
Soggiorno di 3 notti a dicembre 2020
Risposta di Irfan Showcketh , il giorno 17 dic 2020
Dear Mr Ian, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh Front Office Manager

10/10 Eccellente

Johan w r

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2020
Risposta di Irfan Showcketh , il giorno 25 nov 2020
Dear Mr Johan, Thank you very much for letting me know how much you have enjoyed your stay here with us. We are proud that we able to provide you the unforgettable experience while in Dubai. Once again, Thank you for your continuous support for Al Maha and we are very much looking forward for your next visit here with us soon.  Best regards, Irfan Showcketh Front Office Manager

10/10 Eccellente

Ahmed, Los Angeles

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome romantic hideaway. Everything about it is great
Soggiorno di 1 notte a ottobre 2020
Risposta di Irfan , il giorno 23 ott 2020
Dear Mr Ahmed, So delighted to read that your recent visit was truly exceptional. Al Maha is certainly passionate about delivering unique experiences to every guest that stays with us and we are content to know that yours was no less. The team and I are immensely grateful for your generous feedback and we look forward to welcoming you once again in the near future. Warmest regards, Irfan Showcketh Front Office Manager

10/10 Eccellente

pommereau

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2020
Risposta di Irfan , il giorno 9 ott 2020
Dear Pommereau, Thank you for staying with us at Al Maha. Your feedback is much valued and the team is certainly grateful to receive your positive comments. The team and I look forward to your next visit and truly value your loyalty. Warmest regards, Irfan Showcketh Front Office Manager

10/10 Eccellente

Tomo, Dubai

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you for the excellent stay and all experience!
Soggiorno di 1 notte a settembre 2020
Risposta di Irfan Showcketh , il giorno 21 set 2020
Dear Tomo, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

OZAIR

Soggiorno di 1 notte a settembre 2020
Risposta di Irfan , il giorno 9 ott 2020
Dear Ozair, Thank you for staying with us at Al Maha. Your feedback is much valued and the team is certainly grateful to receive your positive comments. The team and I look forward to your next visit and truly value your loyalty. Warmest regards, Irfan Showcketh Front Office Manager

10/10 Eccellente

Filip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di Irfan Showcketh , il giorno 9 set 2020
Dear Mr. Filip, Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. As a valued customer your review will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We look forward to your next visit and hope to exceed your expectations once more. Thank you. Warmest regards, Irfan Showcketh

10/10 Eccellente

Abdulla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
تجربة رائعة
فندق رائع يقع وسط محمية طبيعية للمها العربية يوفر فيلات بمسبح خاص
Soggiorno di 1 notte ad agosto 2020
Risposta di Irfan Showcketh , il giorno 29 ago 2020
Dear Mr Abdulla, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

4/10 Scarso

HELENE

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
not woth the price tag
Nice hotel but it the pool was dirty and sandy, couldn't swin or tan as there was so much wind on day 1 we were getting sand in our face and eyes. Sutie 22 is badly located
Soggiorno di 1 notte ad agosto 2020
Risposta di Irfan Showcketh , il giorno 24 ago 2020
Dear Ms Helene, Thank you for taking the time to write about your experience at the resort. We appreciate your valuable comments and we would like to express that we take all matters brought to our attention seriously. We are very sorry to hear that we were unable to meet your expectations on this occasion, but would like to assure you of our best attention and that we shall address these matters in the future. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Irfan Showcketh Front Office Manager

10/10 Eccellente

Shazeema, Dubai

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
To have a Bedouin Suite with private pool in the middle of the desert is amazing. Seeing animals in the wild as you sit around the pool or waiting around the conservation.
Soggiorno di 1 notte ad agosto 2020
Risposta di Irfan Showcketh , il giorno 24 ago 2020
Dear Ms. Shazeema, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Al Maha is Always a Great stay. Wonderful place with fantastic crew. I only could suggest that the food serving in the room needs to be improved. It is tasty but it reaches all together and gets cold or icecream melting
Soggiorno di 2 notti a luglio 2020
Risposta di Irfan, il giorno 12 lug 2020
Dear Guest, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh Front Office Manager

10/10 Eccellente

Eva

Soggiorno di 2 notti a maggio 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
全てが完璧だと感じました。
Soggiorno di 2 notti a febbraio 2020
Risposta di Irfan Showcketh, il giorno 12 feb 2020
Dear Mr. Guest, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Toshi, 京都

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
砂漠の真っ只中にも関わらず、プライベートプールがあるなど、日常を忘れてリラックスすることができるラグジュアリーリゾートでした。ラクダのツアーが満員だったのですが、裏技的な感じ(いつもOKかはわかりません)で乗ることができたので満足です。 12月の夜と早朝は少し冷え込みます。ディナーの際は羽織るものを用意しておいた方が良いと思います。
Soggiorno di 1 notte a dicembre 2019
Risposta di Irfan , il giorno 5 feb 2020
Dear Guests, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Beth, Boston

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a super special place, service is the one of the best we have experinced and we have stayed at amazing places, food was excellent and super relaxing and desert is beautiful. Sadly we only stayed 1 night, at the time there was only one room available for 1 night. I would recommend staying at least 2 night. a really special experience
Soggiorno di 1 notte a dicembre 2019
Risposta di Irfan , il giorno 6 dic 2019
Dear Ms Beth, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh

10/10 Eccellente

Kevin, Tokyo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
長く滞在できれば、もっと良さを体感できたと思います
Soggiorno di 1 notte a ottobre 2019
Risposta di Irfan , il giorno 6 nov 2019
Dear Mr. Kevin, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan

10/10 Eccellente

Pascal

Soggiorno di 1 notte a ottobre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
自然とラグジュアリーを同時に味わえる宿
ドバイ自然保護区の中にあるためそこここにガゼルやアルマハがお散歩していて宿泊しながら自然を味わうことができます 各部屋が独立したプールヴィラとなっておりプライバシーが保たれています レストランのクオリティは砂漠の中とは思えないほどに高く大満足でした 1日に2個のアクティビティを無料で楽しむことができキャメルライドをしながら夕陽を楽しんだり、車に乗って自然保護区をドライブしながら動植物の生態を学んだり充実した時間をすごせました また、ぜひ再訪しようと思います
Soggiorno di 2 notti a settembre 2019
Risposta di Irfan, il giorno 17 ott 2019
Dear Guest, The pleasure is all ours. Thank you for sharing your experience at the Al Maha, a Luxury Collection Desert Resort and Spa. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are proud that we able to provide you the unforgettable experience while in Dubai. Thank you for staying at Al Maha, a Luxury Collection Desert Resort and Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Dubai. Sincerely, Irfan Showcketh