Vacanze Mertola

After a very unsure booking process and rude interactions from office staff who seemd unprofessional. Finally after a few emails my booking was confirmed. It left me so distressed prior to my arrival. Complex is amazing. Beautiful snack bars and restaurants on site. Staff at restaurants were friendly and so helpful. Old town quite far to walk in the heat but a short uber. Pools excellent and kept very well. Pool zumba on a few times on days. Great fun. We really enjoyed our stay but would prefer if it was closer to old town. The complex itself is huge and a big walking distance. Plenty to do and a very nice place with beautiful gardens. Rooms aren't great soundproofing though so we were kept up a lot until late on each of the nights. Strangley there are no staff walking about during the night to keep noise pollution down.

Wonderful hotel, would definitely recommend and stay again! I got a tour of the facilities as soon as I arrived which I loved as it meant I didn’t have to discover things independently and wonder how things worked. The room was gorgeous, just bear in mind the toilet and shower share the same door, I didn’t mind as I was travelling solo. The food was delicious! Everything I ate tasted good from the breakfast to the lunch to the dinner, everything was tasty! The only room for improvement is the WiFi, at times it would drop if I went from my room to the pool for example but it came back minutes after so not the end of the world. I loved staying here so much and would definitely stay here again if coming to Portugal

Sehr freundliches und hilfsbereites Personal. Das Boot und die Umgebung waren einfach toll - schöne, praktische Einrichtung - gemütlich und funktional. Zu viert mit Gepäck etwas eng aber machbar. Der Frühstücksservice war einfach toll. Insgesamt eine besondere, empfehlenswerte Erfahrung - herzlichen Dank an die Homeboat Company!

The hotel was lovely and clean, it also discourages partying groups which did not happen as there were several groups of young guys from all different countries who partied hard at the pool and in the night. Rooms were great sized but could do with a bit of soundproofing due to hearing everything from side rooms and upstairs rooms. Staff were all amazing and we had a favourite desk guy who helped us book our 'a la carte' restaurants. The buffet if lovely but food lying in the open and lots of men used fingers instead of tongs provided so that put me off the food. We also felt there was an issue with a guy panjeep due to getting a table inside as he would always put us outside which looked lovely but you had people smoking which put us off our food too. The a la carte thing offered is a set menu for each restuarant and best one was the Italian terrazzo for variety. The grill house meat was gorgeous too. We had an amazing time and noticed you only get 2 drinks per meal so hopefully you dont get too thirsty when eating as it is really salty food. We had a Thai massage down at the beach which was phenomenal and one of the best massages I have ever had. So dont pay for one in the hotels. So get your a la carte booked at the reception desk when the books open and you can also book a shuttle from hotel to hotel. It was an amazing experience and we felt very safe also as everywhere gated with access from your card. Each hotel is different and beautiful in its own right. Enjoy.

Struttura moderna e in posizione strategica se si vuole girare l Algarve. Camere molto belle e super pulite e i letti sono enormi e comodissimi. La colazione è ottima e l idea di sfornare i Pasteis ogni mattina è un plus. Ma la vera differenza è la gentilezza delle ragazze che ci hanno accolto alla reception che ci hanno sempre fatto sentire i benvenuti. Idem per quelle che si occupavano della colazione alla mattina. OBRIGADO siete una struttura Super!