Hotel vicino a Museum Park - Miami

“Not a lot of help from staff if you need it. Can’t communicate with anyone over the phone. Automated text messages that are frustrating if you have an issue that needs a real person to solve instead of a machine.”

“Fantastic location, beautiful atrium, very careful front desk supervisor (Keryn). Room very spacious, a little bit too cold given the external temperature. If I were to come back to Miami, I would stay in this hotel!”

“Posizione strategica in una zona molto bella e vivace di Miami, piena di locali e negozi. Attaccata c'è anche la fermata della metro in superficie, totalmente gratuita, che collega con Miami downtown. Piscina un po' piccola, ma spazio all'aperto molto vivibile con divanetti e poltrone. C'è anche il parcheggio che costa 19$ al giorno, molto competitivo per la zona. Se tornassi a Miami non avrei dubbi a tornare in questo hotel.”

“Cibo 24/7. Area comune con divani, TV, giochi e libri. Rooftop bar + piscina. Palestra semplice e spaziosa con vista. Personale preparato e disponibile. Camere semplici, pulite, complete e domotiche.”

“Molto pulito e personale gentile, tornerei sicuramente.”

“I liked it and would come back; very clean and a perfect location. The receptionist was super friendly—great. Thanks”

“Beautiful location, all you need in walking distance. Great for cruisers, 5 minute drive to the port with Uber. Rooms are spacious, live the separations, kitchen, living room, laundry room and bedroom.”

“La stanza ci è stata consegnata alle 17,30 con 3 bambini non è l’ideale ”

“Loved everything about this hotel! Check in was quick and easy, staff is friendly”

“I had asked whether it was possible to have an early check-in because we were flying overnight and landing at 6 a.m., starting two days before our arrival. No one ever replied to my request. When we arrived in the morning, I asked again, explaining that I was suffering from severe back pain, but no one made any effort to accommodate us. We had to wait until 4 p.m. for the regular check-in, which was nothing short of shameful due to the rude and unprofessional behavior of the staff member named...

“Ho sbagliato il giorno della prenotazione, non solo non mi hanno né rimborsato né fatto un voucher sconto ma hanno totalmente ignorato i miei messaggi”

“Non parlo la loro lingua e se ne sono approfittati tutti . Dopo che avevo già pagato tutto mi hanno fatto pagare altri 800 dollari quasi e non so quando mi verranno restituiti . Il personale pessimo . Mi hanno anche smarrito 4 indumenti mandati tramite lavanderia già pagata. Avevo pagato l hotel con la colazione inclusa eppure loro se ne sono approfittati e mi hanno fatto pagare sempre la colazione . Che schifo . Mai più”

“Clean hotel. Not bad. But I’d say more like a lux 4* than a 5*…. Advised to park elsewhere as they charge a extortionate rate of nearly $90 per night and be prepared to wait upto 20 mins for your car. Food was okay but would recommend trying external restaurants. Decent overall stay”

“Great property”

“I’ve been staying at this structure several time and it is always on point , room are good size and location is super convenient to get yourself around. ”