Hotel in zona Mutet, Kisumu

“Check in east smooth ”

“Very quièt place nice friendly staff”

“Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The...

“First day we didnt have AC in the room, it was a bit hot... then the following day they moved us to another room but the there was construction on that side... it was really noisy ”

“Very good position and property in the green with a view on the city and the lake. Staff is very kind. Room are spacious and clean. They need to improve the restaurant service, most of the plates in the menu are not available and due to the distance from town, there aren't any other facilities for eating nearby.”

“Great customer service, easily accessible, friendly staff, however, the room was extremely hot both during the day and at night, management should consider installing cooling systems or fans in the room. ”

“It is medium quality hotel. But for that money, it is good choice, in Kisumu town. ”

“A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.”

“This was the ABSOLUTE WORST HOTEL/RESORT EVER!!!! Bait and switch!!! The property is completely run down, the room was awful, they had a 24 inch computer monitor as a tv (that didn’t work)!!! The net for the mosquitos was dirty. Let’s get to the bathroom, the tiles were worn, cracked!!! The water was cold( was told the hot water WAS on, but was not!!!) The water fixtures came apart!!! The towel were still looking dirty!!! Then there was a huge trail of ants (small ants) by the door...