Vacanze Naleczow

Personale gentile. Mi hanno prontamente aiutato con check-in automatico . Ottima polizia Zona tranquilla ma ben servita. Ottimo servizio colazione (lasciata fuori dalla camera) e area fitness.

The hotel has a nice location, but the rooms are small, the beds are unclean, the smell isn't good, and the staff are rude and inexperienced.

Hotel distante dal centro ma a circa 200 mt. dalla fermata dei tram che portano in centro. Sicuramente un ottimo rapporto qualità prezzo. C'è stato un problema con le pulizie che forse per dimenticanza al rientro alla sera non erano state fatte. Alle nostre rimostranze l'hotel ha prontamente fatto le pulizie in camera. In ogni caso vi tornerei.

Not clean, for example.in the shared kitchen... better no comment. The room was clean at an average level. Staff is not useful at all. Even if you send a message from the chat they simply ignore it. Our room had NO AIR CONDITIONING. The corridor and shared areas had it. Not in our room! We couldn't sleep because it was crazy hot and my wife almost had a panic attack we were going to call for an ambulance. I could relax her and the morning after the first night we left. They even refused to reimburse the second night despite the false information about the availability of the air conditioning.