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Recensioni per Hyatt Place Nashville/Hendersonville

3 out of 5
Hyatt Place Nashville/Hendersonville
330 E Main St, Hendersonville, TN

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 644 su 1000 recensioni" "
Valutazione di 8 - Buono. 237 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 61 su 1000 recensioni" "
Valutazione di 4 - Scarso. 35 su 1000 recensioni" "
Valutazione di 2 - Terribile. 23 su 1000 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,4/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jim, lino lakes

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice staff, great room, only downside, was we could not sit by the poo!, because it was closed.
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

Phillip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was exceptional.
Soggiorno di 2 notti ad aprile 2024
Risposta di Oscar, il giorno 25 apr 2024
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Oscar, il giorno 10 apr 2024
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Judy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nicely updated hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Oscar, il giorno 3 apr 2024
Dear Sandy Dallas:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 Buono

Daniel, Vancouver

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Disappointed with the breakfast, same thing everyday, many times cold. Coffee was weak and lukewarm most of the time
Soggiorno di 6 notti a marzo 2024
Risposta di Oscar, il giorno 24 mar 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and comfortable
Soggiorno di 1 notte a marzo 2024
Risposta di Oscar, il giorno 20 mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Tien

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very quick and easy check-in. Staffs are very friendly. We felt very welcome. Will stay here again if we visit this town
Soggiorno di 1 notte a marzo 2024
Risposta di Oscar, il giorno 14 mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 Soddisfacente

Cathy

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was great but when i got here they wanted to charge me an extra $75 for mydog. I prepaid and that fee wasn't in the expedia costs. I feel it should have been there upfront.
Soggiorno di 1 notte a marzo 2024
Risposta di Oscar, il giorno 14 mar 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

4/10 Scarso

Megan

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Oscar, il giorno 14 mar 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 Eccellente

Li-Wen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Oscar, il giorno 14 mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Dale, Tampa

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a wonderful stay will use this also in future.
Soggiorno di 3 notti a febbraio 2024
Risposta di Oscar, il giorno 14 mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

4/10 Scarso

Michael

Soggiorno di 1 notte a febbraio 2024
Risposta di Oscar, il giorno 20 mar 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 Eccellente

Manuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Oscar, il giorno 14 mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel and a nice area
Soggiorno di 2 notti a febbraio 2024
Risposta di Oscar, il giorno 21 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 Buono

Jamie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a febbraio 2024
Risposta di Oscar, il giorno 21 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 Buono

Jeff

Viaggio con la famiglia
Mi è piaciuto: Pulizia
They were doing construction on the property. I didn’t find out till check-in. The hammering you could hear at 8 o’clock in the morning on Saturday and Sunday was a little bit annoying.. i’ve been to other Hyatt places and the breakfast here was not very good at all.
Soggiorno di 2 notti a febbraio 2024
Risposta di Oscar, il giorno 21 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

4/10 Scarso

Danielle, Wabash

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is in the middle of construction - would have been nice to know this prior to booking. When we went to check in at 9:30/10pm there was no one at the front desk & with all the construction in the lobby/hall - it was not a good impression. Thankfully we were only staying one night because we were informed construction noises would start at 8am. Breakfast is served in the middle of the construction area - not very appetizing. Overall - not a great stay - I do a lot of research/read reviews & star ratings before I book hotels - this one was disappointing.
Soggiorno di 1 notte a febbraio 2024
Risposta di Oscar, il giorno 21 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 Buono

Patricia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean and comfortable and very convenient for my appointment with Hendersonville TOA
Soggiorno di 1 notte a febbraio 2024
Risposta di Oscar, il giorno 21 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

walter

Viaggio di coppia
Very friendly and knowledgeable staff
Soggiorno di 3 notti a febbraio 2024
Risposta di Oscar, il giorno 15 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Margo

Mi è piaciuto: Pulizia e personale e servizio
Didnt like the noise from construction....nor the path needed to take to access the elevator in order to stay out of the way of construction.
Soggiorno di 1 notte a febbraio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Simon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 Buono

Jeff

Soggiorno di 2 notti a febbraio 2024
Risposta di Oscar, il giorno 20 mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Gregory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 Buono

DON

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 Buono

Carlos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 4 notti a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Brian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 Soddisfacente

Pamela

Viaggio di gruppo, Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 Buono

Gary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

6/10 Soddisfacente

Marcia

Soggiorno di 2 notti a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

8/10 Buono

Steven

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

6/10 Soddisfacente

Andrei

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 Eccellente

Jeffrey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Roxanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, quiet, nice breakfast
Soggiorno di 1 notte a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 Buono

Sharon

Viaggio di coppia
Mi è piaciuto: Servizi
Construction is underway at present on the first two floors, so it was a bit noisy and dusty. Should be very nice when finished.
Soggiorno di 2 notti a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 Eccellente

SIMA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was good
Soggiorno di 3 notti a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Get-a-way
My wife and I had a great time in the Nashville/Hendersonville area. Located within a short distance of a lot of great restaurants, but far enough from the city so that you don't have to deal with the all of the issues. The hotel is under renovations which is why I rated the conditions as a 4, but everything else was great.
Soggiorno di 2 notti a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 Soddisfacente

rebecca

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
We stay at the Hyatt every time we come to Nashville to see our daughter, it's always a great stay. This was an okay stay. I totally understand they are under construction. Buuut. We stayed in a room that was supposedly just remodeled and my main concern was why were the shower door knob handles still in terrible disrepair? I could tell the carpet was redone, the shower was recalled but the knobs and shower head were both disgusting. Stay was still great just hope they look into that.
Soggiorno di 1 notte a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast

10/10 Eccellente

Jerry

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Great
Soggiorno di 1 notte a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

6/10 Soddisfacente

Jory

Mi è piaciuto: Pulizia e personale e servizio
Hotel is under construction for a remodel. I wasn’t aware of this until after check-in. Very noisy from 8-5pm and water was shut off for 4 hours one day. We were notified that morning that water would be off. Shower took at least 10 minutes to warm up each evening and morning. On the plus side, safe neighborhood, decent location. Breakfast was very good and staff were very helpful and friendly.
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

crystal

Soggiorno di 2 notti a dicembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Like the separate sitting area from the sleeping area
Soggiorno di 8 notti a novembre 2023
Risposta di Oscar, il giorno 7 dic 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

4/10 Scarso

LaDedra

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
My boyfriend is an OTR truck driver and was in for 24 hours. The plan was to catch up on sleep somewhere close to my job. I didn’t get checked in until late, because we did not get off when we planned. Well, that did not go as planned unfortunately. They are doing construction so about 8 the noise started…LOUD! So there was no sleeping in before he had to head out for a 48 hour road trip with no sleep.
Soggiorno di 1 notte a novembre 2023
Risposta di Oscar, il giorno 7 dic 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Mandy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was nice and quiet, was able to get a good nice sleep
Soggiorno di 1 notte a novembre 2023
Risposta di Oscar, il giorno 7 dic 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

rebecca

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We've stayed here every time we've come here!! We love this hotel and the staff is always super friendly
Soggiorno di 1 notte a novembre 2023
Risposta di Oscar, il giorno 7 dic 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

4/10 Scarso

Mark, Dayton

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our room was dirty. It smelled dirty, the carpet was dirty, the couch had stains on it. The staff did not truly make me feel welcome at check in. The food staff was not friendly. I went to the front desk to buy a water and the woman behind it seemed to be engrossed in a conversation with friends who showed up and walked off with them. I got the water and just left with it because she never came back. The property was also under renovation while we were there. Had we known that before we booked, we wouldn't have stayed there. Noises from the crew above us at 8am on a Sunday morning. Never again will I stay here.
Soggiorno di 3 notti a novembre 2023
Risposta di Oscar, il giorno 7 dic 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Kellie

Soggiorno di 1 notte a novembre 2023
Risposta di Oscar, il giorno 8 feb 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good nights sleep!
The overall experience was good, upon check in the desk clerk that they were doing renovations and apologized for any inconvenience and noise. The workers kept the noise to a minimum and finished for the day at a reasonable time.
Soggiorno di 1 notte a novembre 2023
Risposta di Oscar, il giorno 7 dic 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast

10/10 Eccellente

Desiree

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice place, but a bit noisy during the day due to construction/re-modeling. They had us in the wrong room at check-in. we booked a king bed, they said Expedia booked a room with double beds. I had all my paperwork and confirmation for the king bed. They changed it even though they said Expedia was at fault.
Soggiorno di 1 notte a novembre 2023
Risposta di Oscar, il giorno 16 nov 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Oscar Rodriguez Assistant General Manager Hyatt Place Nashville Northeast