Hi Natasha,I'm sorry to hear about your negative experience with our staff and management, as well as the issues with cleanliness and property conditions. This is not the level of service we aim to provide, and I apologize for the rudeness and lack of professionalism you encountered. It's also concerning to hear that cleanliness and property conditions didn't meet your expectations.We're taking your feedback seriously and will address this with our team to ensure a more respectful and attentive approach toward all guests. We'll also review our cleanliness standards and property maintenance to ensure these issues are resolved. Your experience is unacceptable, and we're committed to making the necessary changes to avoid this in the future.If you'd like to discuss further or share more details about what happened, please reach out to us directly. We appreciate your feedback and hope you'll consider giving us another chance to offer you a better experience.Best Regards, Motel 6Customer Care Team

Hi Maranda,I am truly sorry for the distressing experience you had during your stay. The fact that you encountered a roach-infested room is entirely unacceptable, and I understand how this would lead to a complete loss of trust in our facility. It's even more concerning that you weren't able to receive the help you needed from our team or customer service, and that you felt you had to sleep in your car. This is not the standard we uphold, and we deeply regret the discomfort and inconvenience you endured. We take your feedback extremely seriously, and I assure you that immediate action is being taken to address the infestation and the failure in customer service. Our pest control and cleaning teams will be working intensively to ensure this doesn't happen again, and our customer service team is undergoing retraining to ensure swift and effective assistance to guests in distress. Thank you for bringing this to our attention. We sincerely apologize for the inconvenience, and we are committed to making things right. If there's anything else we can do to support you, please don't hesitate to let us know. We wish you safe travels and a better experience whenever you stay next.Best Regards, Motel 6Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Joshua,We appreciate your feedback regarding the cleanliness, staff service, and property conditions/facilities during your recent stay. Providing a pristine environment and exceptional service are paramount to us, and we apologize for any shortcomings you experienced. Rest assured, we are taking immediate steps to address these issues, including staff training programs and facility maintenance initiatives. We value your patronage and hope to have the opportunity to exceed your expectations on your next visit.Best Regards, Motel 6Customer Care Team

Hi Manolo,We're deeply sorry to hear about your experience with cockroaches during your stay. Ensuring a clean and comfortable environment for our guests is paramount to us, and we regret falling short of meeting your expectations in this regard. Please know that we take reports of pests very seriously, and we will address this issue promptly to prevent any recurrence. Your feedback regarding cleanliness, amenities, and property conditions is invaluable, and we will use it to improve our standards and facilities moving forward. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to regain your trust and provide you with a much more pleasant experience in the future.Best Regards, Motel 6Customer Care Team

H Rafael,We're delighted to hear that you found your room spotless and that our staff provided helpful and exceptional service during your stay! Ensuring a clean and comfortable environment for our guests is our priority, and we're glad that you experienced just that. It's wonderful to know that our team went above and beyond to make your stay memorable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding stay in the future!Best Regards, Motel 6Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Joel,Thank you for your feedback. We're pleased to hear that you found the room wonderful, but we apologize for the inconvenience caused by the cold air entering through gaps in the door and around the air-conditioning unit. We appreciate your resourcefulness in using plastic bags to address the issue. Our maintenance team will investigate and address these concerns promptly to ensure a more comfortable stay in the future. If there's anything else you'd like to share or if you have additional suggestions, please feel free to let us know. Your satisfaction is important to us, and we hope to welcome you back for an improved experience!Best Regards, Motel 6Customer Care Team

Hi Joel,Thank you for your kind words! We're thrilled to hear that your experience with us has been great, and it's wonderful to know that our staff has made you feel like family. Providing a welcoming and friendly atmosphere is a priority for us, and we're delighted that you've felt that during your stay. If there's anything specific you've enjoyed or if there are areas where we can further enhance your experience, please feel free to share. We look forward to continuing to make your stay enjoyable, and we hope to welcome you back for more positive experiences in the future.Best Regards, Motel 6Customer Care Team

Hi Tiffany,We sincerely apologize for the unacceptable experience you encountered during your stay at our property. It is disheartening to hear about the disturbance upon your arrival, and we regret that our staff did not address your concerns promptly. Your comfort and safety are our top priorities, and we will use your feedback to reevaluate our procedures to ensure a more responsive approach to such situations in the future. Additionally, we are deeply sorry to learn about the presence of roaches and the overall dissatisfaction with cleanliness, staff service, amenities, and property conditions. This falls significantly below our standards, and we are taking immediate action to address and rectify these issues. We understand the impact this has had on your experience, and we regret any inconvenience caused. Please know that your feedback is invaluable, and we are committed to making the necessary improvements to regain your trust. We would like to connect with you directly to discuss your experience further and explore possible resolutions. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a vastly improved stay in the future.Best Regards, Motel 6Customer Care Team

Hi Joel,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards, Motel 6Customer Care Team

Hi Joel,Thank you for sharing your positive experience with us! We're thrilled to hear that our staff has made a positive impression on you and that you appreciate the cleanliness of our rooms and grounds. Your feedback about the burnt-out light bulbs in the hallway near room 220 is valuable, and we apologize for any inconvenience caused. Rest assured, we will address this promptly to ensure a well-lit environment for all our guests. We appreciate your kind words and look forward to providing you with another great stay at a great price on your next visit.Best Regards, Motel 6Customer Care Team

Hi Joel,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Motel 6Customer Care Team

Hi Joel, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

Hi Joel,We appreciate your continued loyalty and are delighted to hear that you've noticed improvements during your stays. Adding microwaves to the rooms is part of our commitment to enhancing guest experiences, and we're thrilled it has been a positive addition for you. If there are any specific areas you believe we can further improve or if you have additional suggestions, please feel free to share. We value your feedback and look forward to welcoming you back for many more positive experiences.Best Regards, Motel 6Customer Care Team

Dear Stacey, we are deeply sorry to hear about the challenges you faced during your stay, particularly with the out-of-order washer and dryer and your experience with our front desk. Please accept our sincerest apologies for any inconvenience or discomfort this may have caused you.Maintaining operational facilities and ensuring respectful and courteous service are fundamental to us, and it's clear that we failed to meet these standards during your visit. We take your feedback seriously and will be handling these issues with our team immediately to ensure improvements are made. We value your feedback as it helps us identify areas for improvement and better serve our guests. We hope you might consider reaching out to us directly to discuss your experience further, as we would like the opportunity to make amends. Once again, we apologize for the inconvenience and distress caused, and we appreciate your understanding.Best Regards, Motel 6Customer Care Team

Dear Kevin,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Motel 6Customer Care Team

Hi Ranada,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is concerning, and we take such matters seriously. Please know that we are investigating the issue with the utmost urgency to address any pest concerns immediately. We understand the impact this had on your experience, and we truly regret any discomfort caused. Your satisfaction is our top priority, and we will take all necessary steps to ensure improvements are made. If there's anything else you'd like to share or if there are additional ways we can make amends, please contact our management team directly. We appreciate your feedback and hope to have the opportunity to provide you with a more positive experience in the future.Best Regards, Motel 6Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Stephanie,Thank you for your concise and positive feedback! We're delighted to hear that your stay was comfy and efficient. Providing a comfortable and efficient experience for our guests is our goal, and we're pleased to know we succeeded during your visit. If there's anything specific you enjoyed or if there are ways we can further enhance your future stays, please feel free to share. We appreciate your feedback and look forward to welcoming you back for another great experience!Best Regards, Motel 6Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Hi Jay,It's great to hear that you had a quiet stay! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure your experience with us is consistently enjoyable!Best Regards, Motel 6Customer Care Team

Dear Michael,I'm truly sorry to hear about the condition of your room. That's completely unacceptable, and it doesn't align with our standards for cleanliness. Rest assured, we take this feedback seriously, and we'll address this issue immediately with our team to ensure thorough pest control measures are taken. We value your feedback, and we'll work diligently to prevent such incidents from happening again. If there's anything else you'd like to share or if there's anything we can do to make it right, please reach out. We hope for another chance to provide you with a significantly improved experience in the future.Best Regards, Motel 6Customer Care Team

Dear Christopher,I'm truly sorry to hear about the disappointing experience your girlfriend had during her stay. Your concern for her safety and comfort is completely understandable, and I apologize that the room did not meet the standards we aim to provide. The cleanliness issues and presence of pests are unacceptable and do not align with our commitment to providing a clean and comfortable environment for our guests. I'm grateful she found an alternative accommodation at the Super 8, but it's disheartening that she had to go through this inconvenience after a long drive. We take these matters seriously and will address them immediately to prevent such occurrences in the future. We truly value your feedback, and I hope to have the opportunity to rectify this situation and regain your trust in us. If there's anything we can do to make this right or if you have any further concerns, please reach out—we're here to help.Best Regards, Motel 6Customer Care Team

Hi linda,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Motel 6Customer Care Team

Hi Leslie,I want to express my sincere apologies for the unacceptable experience you had during your recent stay at our motel. Your feedback is incredibly valuable, and I assure you that we take your concerns very seriously. The issues you've highlighted regarding cleanliness and room amenities are not reflective of our standards, and immediate action is being taken to address and rectify these shortcomings. We've implemented stringent inspection protocols to ensure that all our rooms meet the highest standards of cleanliness and comfort. Your insights have prompted a thorough review of our maintenance processes to prevent such occurrences in the future. We understand that regaining your trust will take more than words, and we are committed to exceeding your expectations should you consider giving us another opportunity to host you.Best Regards, Motel 6Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hi Joel,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Motel 6Customer Care Team

Hi Joel,Thank you for sharing your feedback on your stay with us. We're pleased to hear that overall, you had a good experience and found our staff to be great. Your comments about the availability of coffee throughout the day and the issue with cigarette butts on the grounds are duly noted. We'll certainly take steps to address these concerns and enhance the overall guest experience. We appreciate your valuable input and hope to welcome you back for an even more enjoyable stay in the future.Best Regards, Motel 6Customer Care Team

Dear Guest,We are truly sorry to hear about the issues you encountered during your stay at our hotel. Your experience falls far below our standards, and we deeply apologize for the cleanliness and property condition issues you faced. Rest assured, we take your feedback seriously, and we will be addressing these concerns with the utmost priority. Your comfort and satisfaction are our top priorities, and we are committed to improving the overall guest experience. If you choose to stay with us in the future, we will do our best to provide a much more pleasant and comfortable experience!Best Regards, Motel 6Customer Care Team

Hi alisha,We sincerely apologize for the unpleasant experience you had during your stay, particularly with the bug infestation. This is completely unacceptable, and we take your feedback seriously. We will immediately address this issue and work diligently to rectify the situation. Your comments about cleanliness, staff, property conditions, and room comfort are important to us, and we will use this feedback to make the necessary improvements. We understand your decision not to return, but we hope you might consider giving us another chance in the future to provide you with a vastly improved experience.Best Regards, Motel 6Customer Care Team

Hi CHARLES,We're truly sorry to hear about the issues you encountered during your stay. It's clear that the cleanliness, service, and property conditions were not up to our usual standard, and we apologize for any discomfort you experienced, especially with the presence of bugs and the smell of smoke in a non-smoking room. We will address these concerns to ensure a more pleasant experience for our guests in the future. Best Regards, Motel 6Customer Care Team

Dear Adam,Thank you for sharing your positive experience with Hasan during your stay. We're delighted to hear that Hasan provided excellent service and made your stay more enjoyable. Providing friendly and attentive staff is important to us, and we'll be sure to pass on your kind words to Hasan. If you ever decide to stay with us again, we look forward to providing you with another wonderful experience. Best Regards, Motel 6Customer Care Team

Hi Patricia,We're truly sorry for the unacceptable conditions you encountered during your stay. This is far from the experience we aim to provide our guests, and we apologize for any inconvenience this caused. Our team is taking this matter seriously and addressing the cleanliness issues with our housekeeping staff to prevent such issues from happening in the future. We're also addressing the condition of our furniture and other amenities to ensure a more comfortable and pleasant stay for our guests. Regarding your refund request, we understand your concerns. We recommend contacting Expedia, and they will be able to assist you with the refund process according to their policies. Once again, we apologize for your negative experience, and we appreciate your feedback as it helps us improve our services and maintain the high standards we aim for. We hope you might reconsider staying with us in the future for a much-improved experience.Best Regards, Motel 6Customer Care Team

Hi Traveler,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

Dear Guest,We apologize for the unpleasant experience you had during your stay, particularly the presence of roaches on the floor. Your concerns about cleanliness, staff, service, amenities, and property conditions are taken seriously. This is not the level of quality we aim to provide, and we will address these issues promptly to ensure they do not recur. Your feedback is invaluable, and we hope to have the opportunity to provide a significantly improved experience in the future. Thank you for bringing these matters to our attention.Best Regards, Motel 6Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Hi Brian,We are truly sorry to hear about the negative experience you had during your stay at the hotel. Your description of your experience is deeply concerning, and we sincerely apologize for the issues you encountered, including the condition of the room and the treatment you received at the front desk. Your feedback is essential, and we take it seriously. We will investigate these matters thoroughly and take immediate action to address the problems you've mentioned to ensure that such issues do not recur in the future. Your comfort and satisfaction are our top priorities, and we clearly fell short during your visit. We understand your decision not to return, but if you ever reconsider, we would welcome the opportunity to provide you with a vastly improved experience. Again, we apologize for the issues you encountered and thank you for bringing them to our attention.Best Regards, Motel 6Customer Care Team

Hi Obdulia,Thank you for your feedback! We're glad to hear that you had a positive experience during your stay. We hope to have the opportunity to host you again in the future!Best Regards, Motel 6Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Hi Janet,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the quiet atmosphere and found our staff friendly. However, we apologize for any inconvenience caused by the initial cigarette smell in the room. We appreciate your understanding, and we're glad that it dissipated with the air conditioning. We hope you had a comfortable stay, and we look forward to welcoming you back in the future!Best Regards, Motel 6Customer Care Team

Hi Antoine,Thank you for your feedback. We're glad to hear that you found our hotel to be reasonably priced and reflective of the value you received. Guest satisfaction is important to us, and we're constantly working to provide the best possible experience at an affordable price. We hope to host you even better on your next visit!Best Regards, Motel 6Customer Care Team

Dear Christina,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Motel 6Customer Care Team

Dear Guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Motel 6Customer Care Team

Dear Ramakrishnareddy, we apologize for the unpleasant experience you had during your stay. Our team is dedicated to providing a clean and comfortable environment for all our guests, and we regret that we fell short of meeting your expectations. The issues you mentioned, such as the bad smell and bugs in the room, are not up to our standards, and we take this matter seriously. We'll conduct a thorough inspection and address the problem promptly to ensure it doesn't happen again. Your feedback is essential to us, and we truly appreciate you bringing these concerns to our attention. We want to make it right for you, so if there's anything we can do to assist or compensate you for the inconvenience, please let us know. We value your business and hope you'll give us another chance to provide you with a much-improved experience in the future. Thank you for your understanding.Best Regards, Motel 6Customer Care Team

Hi Chance,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Motel 6Customer Care Team