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Recensioni per Courtyard by Marriott Nassau Downtown/Junkanoo Beach

3.5 out of 5
Courtyard by Marriott Nassau Downtown/Junkanoo Beach
West Bay Street, Nassau

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 305 su 976 recensioni" "
Valutazione di 8 - Buono. 299 su 976 recensioni" "
Valutazione di 6 - Soddisfacente. 191 su 976 recensioni" "
Valutazione di 4 - Scarso. 95 su 976 recensioni" "
Valutazione di 2 - Terribile. 86 su 976 recensioni" "

8,0/10

Pulizia

8,2/10

Personale e servizio

7,0/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

enrico

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2022

10/10 Eccellente

Star

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I saw a lot of bad reviews about this property, however I still decided to book. When we arrived it was amazing. All of the staff at this property were friendly, the rooms were clean, beach and bars were easily accessible, it was amazing. I would stay over and over again
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Sheenette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was at the walking distance of Arkwark Cay (food places) and the beach. The property was decent and the staff were friendly.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pool area was closed for remodeling
Soggiorno di 6 notti ad aprile 2024

6/10 Soddisfacente

Lena

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very courteous and accommodating. The hotel was very clean. The only issue was the water wasn't hot during the4th day. I wish they would've put up a sign up to let us know.. or gave us a call. Otherwise it was a good exoerience.hot during
Soggiorno di 4 notti ad aprile 2024
Risposta di Kendea Young, il giorno 27 apr 2024
Hello Lena, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Scarso

Ralph

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Let me start by saying that the staff were all super friendly and kind. My gripe was with the overall condition of the place. I was booked for 4 nights and 5 days and only ended up staying 2 nights. Let me preface this by saying that they were undergoing a remodel at the time. With that being, the focus appeared to be more so on cosmetics vs build quality. If I could rate my first room out of 10, it would get a 2. The AC made a horrible loud obnoxious noise throughout the entire night, causing me to request another room. However, even the 2nd room had a similar issue smh. There were several nails sticking out the bathroom doors, stained areas throughout the entire room. The bathroom door would not stay close so it had to be left ajar. The water left a yellow stain in the tub which was very disturbing in of itself. There were several non-working elevators throughout the property. For a place charging about $200 a night, I was shocked. It’s like the company did not care about standards nor its guest. I believe they are able to get away with charging that much for deplorable conditions all because it’s the capital and they are right next door to a port for cruise ships. Out of my 35 years on this earth, this is bar far the worse place I’ve ever stayed. That is saying a lot since considering that I’ve stayed at $50 motels. The only saving grace is the location and their staff.
Risposta di Kendea Young, il giorno 24 apr 2024
Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

6/10 Soddisfacente

Chantal

Mi è piaciuto: Personale e servizio
There were roaches in the room. Building needs repair. Room 211
Soggiorno di 1 notte ad aprile 2024
Risposta di Kendea Young, il giorno 17 apr 2024
Hello Chantal, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Buono

Blanda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Everything great
Soggiorno di 4 notti ad aprile 2024
Risposta di Kendea Young, il giorno 11 apr 2024
Hello Blanda,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Wilnise

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always a pleasure to stay there
Soggiorno di 2 notti ad aprile 2024
Risposta di Kendea Young, il giorno 11 apr 2024
Young, KendeaHello Wilnise,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 Terribile

william

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff was nice. Remodeling was super noisy no sleep hours past 7 a.m.
Soggiorno di 4 notti a marzo 2024
Risposta di Kendea Young, il giorno 11 apr 2024
Hello William, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 Eccellente

ROGELIO

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly. The property was very clean and up kept. Zero compliments. Very family friendly and safe
Soggiorno di 3 notti ad aprile 2024
Risposta di Kendea Young, il giorno 9 apr 2024
Hello Rogelio,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 Terribile

Kirsy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Kendea Young, il giorno 11 apr 2024
Hello Kirsy, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

4/10 Scarso

Sherrell

Non mi è piaciuto: Condizioni e dotazioni della struttura
The room we stayed in had a bad odor like a cesspit scent, too much noise from workers that was working on the pool side
Soggiorno di 2 notti ad aprile 2024
Risposta di Kendea Young, il giorno 9 apr 2024
Hello SherrellThank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 Buono

Anna Evlyn

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a one night layover in Nassau. The Courtyard Marriott was perfectly acceptable for an overnight. It was clean, the restaurant and bar were good, and all the staff were excellent.
Risposta di Kendea Young, il giorno 9 apr 2024
Hello Anna,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 Soddisfacente

Dion

Soggiorno di 7 notti a marzo 2024
Risposta di Kendea Young, il giorno 27 apr 2024
Hello Dion, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Soddisfacente

Sanzida Afrin

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Kendea Young, il giorno 7 apr 2024
Hello Sanzida, Thank you for taking the time to let us know about your experience whiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Nejla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Kendea Young, il giorno 7 apr 2024
Hello Nejla, Thank you for taking the time to let us know about your experience whiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 Soddisfacente

Anjanette

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hotel is clearly old! They were clearly doing maintenance and chose to do heavy pounding and drilling from midnight to wee hours of the morning. Got no sleep. This was all despite several calls each night to front desk about the issue. Restaurant menu is the same every day! Not impressed not worth the money value. Will try the British Colonial next time.
Soggiorno di 7 notti a marzo 2024
Risposta di Kendea Young, il giorno 5 apr 2024
Hello Anjanette,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 Eccellente

Chiyoko

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Kendea Young, il giorno 5 apr 2024
Hello Chiyoko,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 Terribile

Karan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Kendea Young, il giorno 14 apr 2024
Hello Karan, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 Buono

Edward, Buxton

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Property location is great, staff are friendly. Hotel does feel old, multiple leaks (there was a storm in progress when I checked in) and the lobby and room generally looked tired for the cost of the stay. But still a good overall experience.
Soggiorno di 1 notte a marzo 2024
Risposta di Kendea Young, il giorno 3 apr 2024
Hello Edward,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Erin

Soggiorno di 1 notte a marzo 2024
Risposta di Kendea Young, il giorno 20 apr 2024
Hello Erin,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Adam

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Kendea Young, il giorno 3 apr 2024
Hello Adam,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 Scarso

Matt

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Overpriced hotel for the condition, and certain unfriendly staff.
Risposta di Kendea Young, il giorno 3 apr 2024
Hello Matt, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 Eccellente

Helen

Viaggio di gruppo
Non mi è piaciuto: Pulizia
The hotel needs to take up the flooring it smells and unsafe to walk on
Soggiorno di 6 notti a dicembre 2023
Risposta di Kendea, il giorno 3 apr 2024
Hello Helen,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 Scarso

Marlene L

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ceiling was linking at the entrance of the hotel, on my last day the hot water was not working. I was told I couldn’t get a receipt, there was on elevator. There was no microwave in the room.
Soggiorno di 4 notti a marzo 2024
Risposta di Kendea Young, il giorno 28 mar 2024
Hello Marlene,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 Eccellente

Jum Hee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Kendea Young, il giorno 3 apr 2024
Hello Jum Hee,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, restaurant on premise open until 10:30pm. I like that they've accross from the beach.
Soggiorno di 1 notte a marzo 2024
Risposta di Kendea Young, il giorno 28 mar 2024
Hello Dawn,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 Soddisfacente

Deborah, Jamestown

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
For the price we paid, and the pictures that were shown online, this property did not meet our expectations. It was in very poor condition, other than our room, which appeared to have renovated somewhat recently. All of the common areas were rundown, and the dining options were very limited. The description and photos gave a completely different impression of this property.
Soggiorno di 1 notte a marzo 2024
Risposta di Kendea Young, il giorno 28 mar 2024
Hello Deborah,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

8/10 Buono

Erika Patricia Yepes

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
I didn't like that we had to leave and enter through an area that smelled very bad of garbage. Upon our arrival we did not find a person who could tell us about tours and activities to do in the Bahamas, only two days later a person was there
Soggiorno di 6 notti a marzo 2024
Risposta di Kendea Young, il giorno 24 mar 2024
Hello Erika, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 Eccellente

Maria, Wakefield

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Claid and Patricia were so helpful and nice. Everyone is very nice
Soggiorno di 3 notti a febbraio 2024
Risposta di Kendea Young, il giorno 22 mar 2024
Young, KendeaHello Maria,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Mete Orhun

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is nice hotel :)
Soggiorno di 6 notti a marzo 2024
Risposta di Kendea Young, il giorno 20 mar 2024
Hello Mete,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 Scarso

William

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Kendea Young, il giorno 22 mar 2024
Hello William, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

6/10 Soddisfacente

Terrence

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Current construction on 1/2 of hotel, only one of the pools is open. Staff super accomidating and very friendly.
Soggiorno di 6 notti a marzo 2024
Risposta di Kendea Young, il giorno 20 mar 2024
Hello Terrence,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Karina

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Accessible to everything
Soggiorno di 4 notti a marzo 2024
Risposta di Kendea Young, il giorno 18 mar 2024
Hello Karina, Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Porsha Stubbs

Mi è piaciuto: Condizioni e dotazioni della struttura
Great property to stay at
Soggiorno di 2 notti a marzo 2024
Risposta di Kendea Young, il giorno 18 mar 2024
Hello Porsha, Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 Soddisfacente

Carlos, Navarre

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e servizi
The hotel and staff is badly , the restaurant service is terribly, the AC unit in the room is irritated the sound and vibration I not recommend used this hotel Not travel to Barbados
Soggiorno di 2 notti a marzo 2024
Risposta di Kendea Young, il giorno 16 mar 2024
Hello Carlos,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 Eccellente

Brian

Soggiorno di 4 notti a marzo 2024
Risposta di Kendea Young, il giorno 5 apr 2024
Hello Brian,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Meredith, Kingwood

Soggiorno di 3 notti a marzo 2024
Risposta di Kendea Young, il giorno 5 apr 2024
Hello Meredith,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

8/10 Buono

Venolia, ft. lauderdale

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Drink coupon
Soggiorno di 1 notte a febbraio 2024
Risposta di Kendea Young, il giorno 15 mar 2024
Hello Venolia,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Katherine

Soggiorno di 4 notti a marzo 2024
Risposta di Kendea Young, il giorno 28 mar 2024
Hello Katherine,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 Scarso

Vance

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property is old and run down… The wifi in the room was the worst I have ever experienced… Breakfast staff and food were great… pool was also closed for no reason… very bad value for money! Cost $250 per night should have be around $50.
Soggiorno di 5 notti a febbraio 2024
Risposta di Kendea Young, il giorno 6 mar 2024
Hello Vance,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

2/10 Terribile

JORGE A

Soggiorno di 1 notte a febbraio 2024
Risposta di Kendea Young, il giorno 22 mar 2024
Hello Jorge, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 Buono

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Kendea Young, il giorno 6 mar 2024
Hello Maria,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 Terribile

Clarissa Potter Angela

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
I came home with bed hug bites all over my legs
Soggiorno di 2 notti a febbraio 2024
Risposta di Kendea Young, il giorno 6 mar 2024
Hello Clarissa, Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Buono

Sizhu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For whatever I paid compare to the other hotel around the area, it definitely serve the purpose and right next to the beach.
Soggiorno di 2 notti a febbraio 2024
Risposta di Kendea Young, il giorno 6 mar 2024
Hello SizhuThank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Andrew W

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were very accommodating and helpful. The location was walkable to downtown and the beach located across the street.
Soggiorno di 3 notti a febbraio 2024
Risposta di Kendea Young, il giorno 6 mar 2024
Hello Andrew,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Paula

Viaggio con la famiglia
One side of the building is under construction. The adult pool was closed. Love the staff. Very helpful and friendly.
Soggiorno di 2 notti a febbraio 2024
Risposta di Kendea Young, il giorno 6 mar 2024
Hello Paula,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

8/10 Buono

jennifer, long beach

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice room and bar/ restaurant- but the AC was noisy. Lovely staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Kendea Young, il giorno 6 mar 2024
Hello JenniferThank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 Eccellente

Francine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was great and patient when giving advice on other attractions in the area.
Soggiorno di 3 notti a dicembre 2023
Risposta di Kendea Young, il giorno 24 feb 2024
Hello Francine,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.