We stayed here for 3 days and it is one of the best hotels in Natal. We had 2 floors , 2 rooms, hammock, jacuzzi and the best view on the top floor. Staff went above and beyond. Robson helped with our dietary request and Ivanilson was a hidden concierge that attended to our needs. Only issue was that the towels were old, small and not soft. Minor issue but with the price we paid, we expected better. Also the system of the omelet /crepes needs to be adjusted. Need to walk out of the dining hall and stand in line in another dining hall to order an omelet. They could have taken orders instead of having people wait in line. Cook would take an order, wait for it to be done, then take another order, etc. Gym was top notch, best in most hotels I've been in. I would definitely come back.