Resort e hotel con spa a Natori

“朝食も美味しくいただきました ありがとうございました”

“The hotel looked amazing and is very clean”

“Un breve soggiorno, ma molto piacevole! le persone che vi ci lavorano sono molto gentili, ma non solo gentili, in qualche modo dimostrano anche di tenerci, andando positivamente oltre la gentilezza. La camera stupenda, molto pulita. Le vasche termali mi son piaciute molto, nonsono grandissime, ma non ho mai trovato piu di un'altra persona oltre a me; il clima in generale era molto tranquillo e sereno, bello!!”

“I was traveling solo through Matsushima Bay and I found this amazing Ryokan through an AI/Google search. I was highly impressed with service provided by the staff! I especially liked their use of some cool technology I had not seen before (it was a set up of two microphones, one facing the guest and one facing the staff, that automatically translated speech to text for display on a digital board between us as we spoke to each other). This was extremely helpful during my check in/out process...

“1.貴重品いれの金庫の鍵がないとわかっているのにr対応が悪い、「フロントに持ってきてください」ではあまりに不親切！鍵がないのが解かって長いと思う。 2.部屋の丹前がくたばり過ぎている。汚れが固まって襟の部分はのいていない。 3.風呂への踏み台のアプロ－チの勾配が高齢者には急すぎる。 4.ホテルの従業員に話したが「フロントに言ってください」と言うだけでその後の対応が何もない。 　　　　　　　　　　　　　　　　　　　　　　　　　　以上”

“It was a magical stay.”

“Very nice hotel, well located with friendly staff. A big issue is the restaurants setting. It only has 2, both high end for dinner. So if you want a quick bite to sleep is either room service or high end cuisine French or Japanese or room service. Some of us just do not like to sleep with ketch up smell!!!”