Hotel vicino a Neigh Bridge Country Park - Cirencester

“I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would...

“No chair in room. Light switches impossible to reach from bed. Light bulbs too dim to read by. Carpets torn and not vacuumed. No phone in room. No tissues in room”

“Ottima struttura per passare qualche giorno in tranquillità ”

“We enjoyed our stay, however the bed was only small my 6’1 husbands feet hung over the end, other than that it was comfortable. Its a good 15 minute walk into town for a restaurant but there are plenty of take aways about 150 yards away, and a pub about a 5 minute walk. Our room was at the back overlooking the river so it was lovely and quiet.”

“B&B confortevole, vicino al centro, ottima colazione all'inglese e non, stanza grande. Parcheggio gratuito. Mancanze in alcuni servizi (es. in 4 giorni di pernotto solo un giorno cambio biancheria e tappetino doccia). Molto gentile e disponibile la proprietaria. In generale un B&B da consigliare. ”

“struttura molto bella, personale gentile e disponibile, letti comodissimi, tutto super pulito ”

“The best part of our stay was the food in the restaurant. It was exceptional. The worst part was the 38 steps up to our top floor room and the quarter mile walk to the car park. The bed was comfortable, the Nespresso coffee maker was nice and the shower was just OK, having only a rain head and no wand. The bar is great for what’s on the bar menu but lame for US cocktails. For instance, the bartender didn’t know what either a manhattan or Rob Roy was.”

“Top class everything done as it should be perfectly.”

“Location”

“Love this hotel stayed a few times it’s just so beautiful.”