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Recensioni per Palm Residence Deluxe Studios

4 out of 5
Palm Residence Deluxe Studios
Palm Market, Sunny Beach, Bourgas

Recensioni

4,2
Valutazione di 10 - Eccellente. 0 su 7 recensioni" "
Valutazione di 8 - Buono. 1 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 7 recensioni" "
Valutazione di 4 - Scarso. 1 su 7 recensioni" "
Valutazione di 2 - Terribile. 3 su 7 recensioni" "

4,2/10

Pulizia

2,6/10

Personale e servizio

4,0/10

Servizi

4,6/10

Condizioni e dotazioni della struttura

Recensioni

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Изобщо не беше хигиенично, чаршафите бяха на петна и на мамулки. Когато пристигнахме момичето, което случайно намерихме , защото няма рецепция ,( трабва да званнеш по телефона) говореше само руски, аз говоря испански и английски, еми не се разбрахме. По-късно дойдоха едни момчета руснаци, които говориха бг и английски и така се настанихме.
Soggiorno di 2 notti a luglio 2019

8/10 Buono

Erika

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice studio, no on-site reception
Great studio appartments, away from the noisy street. Parking and entrance are from behind. Public parking available after the corner as well. Although advertised as 24hrs open, the check in is strictly at 2pm, check out at 10. You need to call in advance to get your room, which can be frustrating if you travel.
Soggiorno di 1 notte a luglio 2019

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Theres no reception in the hotel and nobody answer the phone when we try to call. We sleap in to the car first night.
Soggiorno di 7 notti a settembre 2017

2/10 Terribile

Kalle, Finland

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotell staff robbed my money and phones
I stayed in the hotel for a one week with my girlfriend. First 5 days were okey, but weird things happend in that time. E.g. hotel staff, his friends or some local people sometimes tried our maindoor that is it open or not. One staff member woke us up at 7 am in the morning just to say hello and see how our backbacks were put. Ones hotel's emplyee tried our door and it was locked and next I see him on the balcony window to look inside. On our fifth day we were on the beach for a two hours and in that time someone had robbed our room, took our cash and my phone. Local police did nothing about it. We tried to say that it's been opened by a key but they didin't believe us or tried to explain it would been a break in with a tool. After the tripp we have become a result that it was premeditated by hotel members. We'll not buy any tripps in ebookers site anymore, at least if you are keeping this kind of hotels. 0/5
Soggiorno di 7 notti a luglio 2017

2/10 Terribile

Sergey

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Очень плохо.. на фото отель выглядит лучше..
Трудно найти отель. Нет никакой вывески, кроме листочка с телефоном на двери. Нет стойки ресепшн. По приезду в отеле никого не нашли.. позвонили по телефону, указанному на двери и нам сказали в какой номер идти. В номере нет ни мыла, ни шампуня. Замок на двери на честном слове болтался.. ужас одним словом... не рекомендую однозначно.
Soggiorno di 1 notte ad agosto 2017

6/10 Soddisfacente

henrik

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Difficult to find,no reception so almost impossible to check in,no people at check out. No cleaning
Soggiorno di 2 notti a giugno 2017

6/10 Soddisfacente

Cann, wales

Non mi è piaciuto: Personale e servizio
Close to the main street
Unmanned reception that opened at 2pm apparently, which it didn't, had to ring various numbers to try and get a hold of someone, got through by an emergency number in a lift! Had been waiting for 3hrs by now so was a little p'd off. When someone arrived, didn't take any details just showed us to the room and scuttled off. Room was ok, modern but lacked a kettle, only got one wafer thin pillow and one towel which was not changed all week by the cleaners nor were the bedsheets! The unit holding the showerhead was broken, resulting in a smack in the head once in a while! Also the toilet seat had seen better days. Location was the only good thing, 2min walk to the strip and it was quiet. On checkout... well, again no one about to do it, so just had to leave the key in the room and go! Not great unfortunately only due to the lack of customer care
Soggiorno di 7 notti a giugno 2017