Guest house a New Bern

“4th time, our New Burn go to hotell”

“Breakfast is the best “included with your stay” buffet. Kitchen/ dining area spotless and variety/ quality of food is excellent. Front desk staff very helpful when you have problems: but you will have problems. Extra linens in closet did not have pillowcase for pillow. Stayed in accessible room for higher toilet/ accessible shower. Room size is great, however: Prepare for flooding if you use the shower and moldy/ mildew smell. You can request more (& towels will be needed every day)but, since...

“The staff were wonderful and the location is excellent. I rated the property at a three because the room we had, although we had a great view, the AC was incredibly loud when running. Additionally, the toilet did not flush well, and the shower doors would open while in the shower.”

“At the time of check in they charged me a 75 dollar incidents fee. The money was taking off my card and she kept trying to get me to pay another 75 dollars… I kept showing her my bank account to show that it came out yet and still she wanted me to pay another 75 dollars… Then she took my card and made copies of it which I don’t agree with cause now my card number is just sitting there for other people to get access to it… Other than that my stay was enjoyable…”

“My biggest problem was that the only chair in our room was the desk chair. Due to spinal stenosis I can no longer sleep in a bed. I have slept in a recliner for 7 years. The back on the desk chair was too low. I slept very little. My back hurt constantly. Because there was no where to elevate my legs by today my feet and ankles were swollen. There was 1 comfortable chair in the lobby. Each room needs a comfortable char and possibly an ottoman.”