Cottage a New Richmond

“Everything was amazing. The staff was so wonderful Jesse at the front seat got us in early do to an emergency at our apartments. I would recommend 100%”

“Yes”

“Clean room, smooth check in, quiet location”

“Beautiful property and lovely lakeside views. Very helpful, friendly, accommodating staff. Cute merch to boot!”

“The pool closes at 10, if there is not a lot of people staying the don’t serve breakfast, and it’s not that clean for the price!!”

“Loved the pancake maker but it was malfunctioning. Everything else was stellar.”

“Lisa was superb at front desk! Our room was nice, could use new caulk where surround meets tub, mold. Breakfast was fine, location was great. ”

“Absolutely loved the quaint environment. I feel rested and relaxed after the stay. We were in town for a hockey tournament and it felt so amazing to come back to a place that feels like home.”

“Very friendly staff clean rooms and comfy beds ”

“There was no one at 5:30-6pm to check in. There was a note to call and someone did answer but seems very odd. Once in the room, discovered the refrigerator was full of water, there was chinese food leftover from a previous guest, there was what looked like a blood stain by the door (they did reply saying it was polish), there was a stain on the bedroom sheets on one bed, the vent in the bathroom was rattling terrible. The cart to bring luggage to the room was not working properly, the wheels...

“Room was clean, as was bathroom. Everything worked perfectly. Wonderful staff.”

“The staff were very friendly. Check in and out was very easy. The room was clean and well set up.”