Hotel con piscina a New Ulm

“I had a different circumstance that required me to go down there a day earlier...I tried through Expedia to change my reservation but was not successful. I called the hotel directly and they were able to assist me so I ended up staying a day earlier and kept my reservation for the original night stay. Hope and the crew were amazingly understanding and helpful. I did not catch the name of the woman who made the breakfasts but when my kid came down, she checked in on her and she made sure she had...

“The hotel needs to be remodeled. The pool was down. The carpet smells. There is a mildew smell. Staff were never at the front desk. There was only one hotel cart. Only one elevator that barely fits the cart. They also advertised a hot tub that did not exist. Also, I was told they had cribs or playpens, and they have not had any for over 4 years.”

“Breakfast”

“Nice!”

“everything was great except for the pool.it seemed like they couldnt get it to be nice and clear.”

“I arrived and the room we were assigned was not up to par did not smell clean furniture was in very poor condition toilet was leaking. This hotel needs a whole renovation you are charging premium prices and your hotel does not meet the standards! Pictures are deceiving, They were able to accommodate us to another room that was in better shape. I did give hotel staff 5 stars for taking care of us. Hotel is not worth the money we paid unfortunately.”

“I was traveling in Texas to go to my uncle's memorial and my aunt made my mom reservations at the same hotel I was staying at. That was okay, but my mother arrived at the hotel before me, made with completely different reservations under different names and upon her request, the receptionist changed my room to be on the same floor as hers WITHOUT calling me to ask me if that was okay or if I even knew the person making the request. Now it happened to actually be my mother so it's not the end of...

“Great stay for the price! You can’t beat it! Everything was spotless and the service was exceptional! I didn’t have the breakfast, but I saw the continental set up! Will definitely stay again!”