Dear Lorena, Thank you for taking the time to share your experience. I am glad that we were able to accommodate your request to change rooms and that you enjoyed your time at our hotel. Your feedback is appreciated and I hope we have the chance to host you again in the future, Best, Michelle Giovanni General Manager

Dear Graziano, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our great location and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Michelle Giovanni General Manager

Dear EGIDIO, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Michelle Giovanni General Manager

Dear Marco, Thank you for taking the time to share your feedback, and we are pleased to hear you enjoyed your stay! Thank you for your business and we hope to see you again! Alexandria Stepkovich Guest Service Manager

Dear Hwee Ping, It is tremendous to see that we were a perfect fit for your recent visit to New York. I can't thank you enough for your business and for letting others know that there is a great stay waiting for them here at The Cambria. We appreciate your kind words and look forward to your next visit. Best, Alan Garrabrant, GM

Dear Sheril, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a positive experience overall, and I appreciate your feedback on how we can improve our service next time. Thank you for your business, and please come again. Best, Tyler Smith, GM

Dear sheira, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Tyler Smith, GM

Dear Michelle, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Tyler Smith, GM

Dear Carla, Your flattering review is music to our ears! Thank you so much for choosing Cambria and letting other travelers know you were well taken care of here. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Tyler Smith, GM

Dear Lisa, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our clean accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Tyler Smith, GM

Dear Gordon, Thank you for choosing us and giving us the opportunity to welcome you. Our main goal is to provide an exceptional guest experience, and we apologize for falling short this time. We value your feedback and will share it with our management team to improve our service. We would love to have another chance to host you and provide a WOW experience. Sincerely, Tyler Smith GM

Dear Mikio, Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon. Best, Tyler Smith GM

Dear Rafael, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Tyler Smith GM

Dear NICOLAS, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Tyler Smith, GM

Dear Kasey, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Tyler Smith GM

Dear Louie, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our great location, comfortable rooms, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write, and we hope to host you again. Best, Tyler Smith, GM

Dear Mona, Thank you for sharing your informative feedback regarding your experience at our Courtyard by Marriott. We're pleased you were primarily satisfied with your accommodations; however, we apologize for the lapses in hospitality you encountered. Your valuable insight allows us to have purposeful coaching sessions with our staff to foster improvement. We appreciate your business and hope you might reconsider a return visit. Sincerely, Tyler Smith, GM

Dear Kevin, We appreciate your glowing recommendation and would like to extend a warm welcome to you to settle in with us again anytime. Best, Tyler Smith GM

Dear Laura, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service, location, and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Tyler Smith, GM

Dear Micaela, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Tyler Smith, GM

Dear Diane, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

Dear Jay, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

Dear stephanie, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us. Sincerely, Tyler Smith, GM

Dear Fernando, I'm truly sorry for the unfortunate experience you had during your arrival, and for the fact that our accommodations did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. As a team, we strive to ensure that our guests' satisfaction is our top priority, and I regret that we were not able to meet your needs. Your feedback is important to us, and we appreciate you taking the time to share it with us. We will use your feedback to improve our services and ensure that your future stays with us are more enjoyable. Thank you for bringing this to our attention. Sincerely, Tyler Smith, GM

Dear Ryan Alexander, It is lovely to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Tyler Smith, GM

Dear Jennifer, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Tyler Smith GM

Dear Jennifer,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Tyler SmithGeneral Manager

Dear Debra,Our team strives to provide a great experience. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit.Best,Tyler SmithGeneral Manager

Dear Michele, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

Dear Caroline, As a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in New York and look forward to your next stay. Best, Tyler Smith, GM

Dear Elia, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Tyler Smith, GM

Dear masako, I appreciate you taking the time to review our hotel. I’m glad you enjoyed your visit, thanks in large part to our exceptional location. We appreciate your choosing us and hope to host you again. Best, Tyler Smith, GM

Dear Simone,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Tyler SmithGeneral Manager

Dear Julie, It is lovely to hear you had a great overall stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. I’ve taken note of your feedback regarding the music in the Courtyard. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

Dear Oli, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. I have taken note of your feedback regarding our housekeeping service and thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Sincerely, Tyler Smith, GM

Dear Steven E.,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Tyler SmithGeneral Manager

Dear Raysa,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Tyler SmithGeneral Manager

Dear christina,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.Sincerely,Tyler SmithGeneral Manager

Dear Lisa, Thank you so much for your business and for sharing your detailed review here on Expedia. It is great to hear that you found our Cambria a comfortable and above-average option for a great stay in New York City. We appreciate your business, and we sincerely hope you will stay again. Best, Tyler Smith, GM

Dear Anonymous, Thank you for taking the time to provide us with your feedback and for choosing to stay with us. We sincerely apologize for the unpleasant experience you encountered during your stay at our hotel. Cleanliness is a top priority for us, and we regret that your room did not meet your expectations in this regard. Please know that we have shared your comments with our housekeeping team to ensure that we improve our service. Sincerely, Tyler Smith, GM

Dear Mercedes, Although your stay may not have been flawless, I believe that our staff's dedication and hard work made it deserving of a "perfect ten" rating. Thank you for choosing to stay with us and for taking the time to share your positive experience. We hope to continue providing you with excellent lodging services and to become your top choice in the area. Best, Tyler Smith, GM

Dear Khemara, Thank you for sharing the awesome rating of your experience, and please revisit us. Best, Tyler Smith, GM

Dear Delora, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Tyler Smith, GM

Dear Damon, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Tyler Smith, GM