Corridoio

Recensioni per Liberty View Brooklyn hotel

2.5 out of 5
Liberty View Brooklyn hotel
826 4th Ave, Brooklyn, NY

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 468 su 741 recensioni" "
Valutazione di 8 - Buono. 179 su 741 recensioni" "
Valutazione di 6 - Soddisfacente. 55 su 741 recensioni" "
Valutazione di 4 - Scarso. 22 su 741 recensioni" "
Valutazione di 2 - Terribile. 17 su 741 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia
Se proprio non ci sono alternative
Hotel in zona con pochi servizi giusto per fermarsi a dormire. Il prezzo è alto per quello che offre, non sistemano nemmeno la camera se non lo si richiede.
Soggiorno di 3 notti a giugno 2023
Risposta di Aadi [LVBH], il giorno 17 giu 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate all feedback as it helps us identify areas where we can improve our services and meet our guests' expectations.We truly appreciate your valuable feedback and hope that you will consider staying with us again in the future. We would love the opportunity to exceed your expectations and provide you with a more satisfying experience.

6/10 Soddisfacente

giuseppe

Soggiorno di 1 notte a dicembre 2022
Risposta di Management, il giorno 5 gen 2023
Thank you so much for your feedback. Hope you enjoyed your stay.

8/10 Buono

ANDREA, MILANO

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Struttura nel complesso ok.Personale gentile e cordiale. Camera abbastanza comoda con un grande bagno e un discreto spazio in camera. Peccato la completa assenza di appendipanni e l'armadio mezzo rotto e in gran parte occupato da un asse da stiro...La sala colazione era gelida e il cibo sempre lo stesso..poca varietà, caffè americano in abbondanza ma davvero pessimo. La statua della libertà è un ombra ma dalla stanza si intravedeva; diciamo che la view è un altra cosa.
Risposta di Management , il giorno 26 dic 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

6/10 Soddisfacente

paul

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 4 notti ad agosto 2022
Risposta di Front Desk., il giorno 27 ago 2022
Hello Paul,Thank you for your review!

8/10 Buono

valeria

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
L hotel è arredato bene e anche se non serve la colazione, fornisce spazi e strumenti per la preparazione. Ha una piccola palestra e internet nn solo wifi
Soggiorno di 5 notti a maggio 2022
Risposta di ALI, il giorno 6 giu 2022
DEAR GUEST, WE APPRECIATE YOU TAKING THE TIME TO WRITE ABOUT YOUR GREAT EXPERIENCE WITH US. WE HOPE THAT THIS WILL HELP OUR FUTURE GUEST IN CHOOSING THE BEST ACCOMMODATIONS FOR THEIR TRIP. PLEASE COME VISIT US AGAIN SO THAT WE CAN PROVIDE YOU WITH ANOTHER EXCEPTIONAL STAY! SINCERELY, Liberty View Brooklyn Hotel

10/10 Eccellente

Cecil

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Use this as a layover hotel enroute to JFK. Nice simple into the point along with affordable. Was able to go into Manhattan easily and enjoy the day before my redeye.
Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi [LVBH], il giorno 3 mag 2024
Dear Cecil,Thank you for sharing your thoughts with regards to your recent stay.It is rewarding to read you enjoyed your stay at our hotel.We take note of your observation and we will continue working to make every stay memorable.We cannot wait to host you again.Best Regards,

10/10 Eccellente

Diamond

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room had a booger on the wall but everything else was great. Me and my boyfriends go to “get away for the night” place!
Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 24 apr 2024
Dear Diamond,Thank you for your review! We're delighted to hear that you had an overall enjoyable stay with us. We apologize for the inconvenience, and we'll certainly work on improving that aspect with the management. We appreciate your feedback and hope to welcome you back soon for another pleasant stay.With Regards

8/10 Buono

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 24 apr 2024
Dear Deborah,Thank you for taking the time out to leave a review! We are glad to hear that our service overall met your expectations and you had an enjoyable time at our hotel.We look forward to seeing you back again soon.With our best wishes we remain,

8/10 Buono

Bartolo

Viaggio con la famiglia
The initial staff upon arrival were friendly, and accompanying to our needs. The over night staff for not friendly, and were totally opposite. Location is stated in Expedia that it is 5min drive to Barclays, which is more like 15min. Will stay there again if available next time.
Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 22 apr 2024
Dears Bartolo,Thank you for your review! We're glad to hear you had a positive experience with our initial staff. We apologize for any inconvenience caused by the overnight staff and any discrepancies in the stated location. Your feedback will be used to improve our service. We hope to have the opportunity to welcome you back in the future for a better stay.With Regards,

6/10 Soddisfacente

Leonie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Les chambres sont minuscules mais la salle de bain est bien aménagée. L’annonce de choix sans gluten est une farce, il on n’offre que du pain blanc. Personnel courtois .
Soggiorno di 3 notti ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 22 apr 2024
Dear Leonie,Thank you for your feedback! We appreciate your comments about the well-appointed bathroom and courteous staff. We apologize for the inconvenience regarding the room size and the limited gluten-free options. Your input will be taken into consideration for improvement. We hope to have the chance to better accommodate you in the future.With Regards,

10/10 Eccellente

Beka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 21 apr 2024
Dear Beka,We would like to thank you for sharing you impression on your recent stay at our hotel and your great ratings.It is great to learn you had a good experience.We are very much looking forward to hosting you again!Best wishes!

2/10 Terribile

luz

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
DO NOT STAY HERE!!! I usually check well for bed bugs but we had somewhere to be after checking in. we got back to the room late and my partner woke me up at 3am to tell me he thought he was seeing BUGS CRAWLING BY ME. turned on the lights and there clearly was an INFESTATION in the room. I took one in a cup to front desk and explained the situation and the worker cringed and said “thats disgusting” we got a new room that was seemingly okay but the actual MANAGER WAS NEVER AVAILABLE and we were only offered compensation for the one night we switched rooms. Mind you we had to carry all our things from the 5th to 2nd floor at 3am!! This is SO concerning considering the amount of family’s and CHILDREN i saw staying here. The most shocking part about this is that the room would have had to not be cleaned thoroughly for SO long for it to accumulate into the way we saw it. another big concern about this is the all the headboards in the room are made of wood, the floors are hardwood and the wallpaper was peeling everywhere. there are too many places for these things to hide, the place needs to replace all its wooden furniture and have a proper extermination done to get rid of this which I do not see them investing in given the way my situation was handled. there are many other cleaner hotels in the area with the good enough prices, no reason to stay here ever :/
Soggiorno di 4 notti a marzo 2024
Risposta di Aadi [LVBH], il giorno 1 mag 2024
Dear Luz,We sincerely apologize for any inconvenience you encountered. However, we do not have 2nd floor rooms, and there seems to be a misunderstanding regarding your stay in some other hotels. Also we couldn't find any record of room changes in our system. We take cleanliness seriously and inspection is done thoroughly before assigning them to guests. If you have further concerns, please don't hesitate to reach out to us directly. Your feedback is valuable, and we take it seriously.With Regards,

6/10 Soddisfacente

Cindy

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Aesthetically pleasing and parking next door. Rooms are small and night front desk staff is rude
Soggiorno di 2 notti ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 12 apr 2024
Dear Cindy,We're truly sorry to hear about your experience. While we're glad you found our location convenient and our aesthetics pleasing, we're disappointed to learn of your encounter with our night front desk staff and the size of our rooms. Your feedback is invaluable, and we'll address these issues promptly to ensure every guest feels welcomed and comfortable during their stay. Please reach out to us directly so we can make things right for you.Thanking you!

8/10 Buono

Nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very cute boutique hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 9 apr 2024
Dear Nicole,Thank you for your review! We're glad to hear you had a wonderful experience with us and hope to welcome you back soon!With Regards,

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here during March Madness with my son. Staff was excellent and helpful. Close to Subway for all of our getting around. Lots of little restaurants within walking distance with great food.
Risposta di Aadi & Team LVBH, il giorno 9 apr 2024
Dear John,Thank you for taking the time to provide us your feedback.Our goal is to provide every guest an outstanding experience. For this reason, we are delighted to hear that you enjoyed our property and services.We look forward to your return. Until then, all the best!Kind regards,

8/10 Buono

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice and clean. Close to Barclay Center.
Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 9 apr 2024
Dear Kelly,Thank you for your feedback! We're glad you found our hotel nice and clean, and our proximity to Barclay Center convenient. We hope to see you again soon!With Regards,

8/10 Buono

Darrion

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 5 apr 2024
Dear Darrion,Thank you for your kind words! We're thrilled to hear that you had a beautiful stay and found our hotel amazing. We hope to welcome you back for another wonderful experience.With Best Regards,

8/10 Buono

Robert Collin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely accommodating staff, nicely designed property, excellent breakfast.
Soggiorno di 3 notti a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 3 apr 2024
Dear Robert,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us.We look forward to seeing you!Yours faithfully,

6/10 Soddisfacente

Bela

Soggiorno di 1 notte ad aprile 2024
Risposta di Aadi & Team LVBH, il giorno 22 apr 2024
Dear Bela,Thank you very much for choosing Liberty View Brooklyn Hotel and for sharing your feedback.As we strongly believe that guests come first, it is truly saddening to find read this, we failed to provide the best service and for that we wish to profusely apologize.We have passed your concerns to the general management for an appropriate follow up and apply the right measures.Best Regards,

6/10 Soddisfacente

Isabelle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
This hotel has no personality but it is clean staff is friendly practical to get to NYC by R train . Neighborhood is not exciting although close by other area of BK that are more fun . So a convenient place to stay just overpriced by the time u add taxes and etc …
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 30 mar 2024
Dear Isabella,Thank you for choosing to stay with us. We appreciate your feedback. Please note that New York State imposes taxes on accommodations. We're glad to hear you found our hotel clean with friendly staff. We hope to have the opportunity to welcome you back in the future.Thank you!

10/10 Eccellente

Shenika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 1 apr 2024
Dear Shenika,Thank you for your great review.We are really glad to learn that you enjoyed your experience during your stay at our Hotel Liberty View Brooklyn.We would be delighted to welcome you back in a near occasion.Have a lovely day,

10/10 Eccellente

Billy

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great very modern hotel. I had a great view of Manhattan and the Statue of Liberty. Nice room. Nice rainfall shower. Close the the Brooklyn Cruise Port so a great pre cruise hotel.
Soggiorno di 3 notti a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 27 mar 2024
Dear Billy,Thank you for sharing your positive experience and a wonderful feedback! We're delighted you enjoyed our modern amenities, stunning views, and convenient location near the Brooklyn Cruise Port. We look forward to welcoming you back in the future!With Regards,

6/10 Soddisfacente

Meghan

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The hotel states that there is valet parking available but no one was ever at the stations. The paint job in the room was horrendous and the shower head was leaking when we entered the room.
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 25 mar 2024
Dear Meghan,Thank you for your review and feedback for your stay. We apologize for the inconvenience you experienced during your stay. While parking is managed separately, we'll address this with the parking management to ensure smoother check-ins in the future. We're also sorry to hear about the issues with the paint and the shower head in your room. Your feedback is valuable, and we'll work to rectify these issues promptly. Thank you for bringing this to our attention.We appreciate your understanding and hope to better serve you in the future.With Regards,

10/10 Eccellente

denise

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 23 mar 2024
Dear Denise,Thank you for your wonderful review.We are delighted that everything has exceeded your expectations during your stay at the Hotel Liberty View Brooklyn.It has been an honor to serve you and we look forward to the next opportunity to pamper you.With kind regards

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Don’t have hot water in the shower in the morning. Clean , fruendly and quite.
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 22 mar 2024
Dear Joseph,Thank you very much for staying with us.We are very sorry to read about the negative aspects, they do not reflect the standard of our service, which our guests deserve.We profusely apologize, and it will be addressed. Also we highly suggest you to notify our front desk agent or staff about any issues in future so we can address it promptly. We look forward to welcoming you back soon!Best Regards,

4/10 Scarso

Lois

Mi è piaciuto: Pulizia
Location convenient but stay not comfortable. Room too small for one let alone the two of us. Only access to bed from one side and part of footend. Bathroom layout poor. Needed to shuffle around door to use toilet. Shower small. Much of bathroom counter not accessible.
Risposta di Aadi & Team LVBH, il giorno 22 mar 2024
Dear Lois,Thank you very much for staying with us.Regarding your comments about the size of the rooms, we understand that big city hotels may seem to offer small rooms when compared to the standard in other vacation destinations. We offer a wide array of room types in our property so that every traveler can find the size that best suits their needs and wishes. Regarding your room type We apologize for any inconvenience regarding your room type. We recommend reserving an accessible room in the future and asking our front desk for assistance as needed.We really appreciate you sharing your feedback, which we take into account when applying improvements.With Regards,AADI [LVBH]

10/10 Eccellente

Mansi

Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 9 apr 2024
Dear Mansi,Thank you for sharing your feedback.We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,

10/10 Eccellente

Daniel

Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 9 apr 2024
Dear Daniel,Thank you so much for choosing Liberty View Brooklyn Hotel and for sharing your experience!We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay.We look forward to welcoming you back in the near future!Best wishes,

10/10 Eccellente

Miriam

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was amazingly sweet and attentive. The only downside was the breakfast, but other than that I would definitely stay here again.
Soggiorno di 3 notti a marzo 2024
Risposta di Aadi [LVBH], il giorno 18 mar 2024
Dear Miriam,Thank you for your kind words and a wonderful review! We appreciate your feedback and will work on improving our breakfast options. We look forward to welcoming you back soon!With Regards,

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The young lady that we dealt with was super friendly and helpful
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi [LVBH], il giorno 14 mar 2024
Dear John,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you enjoyed the Hotel Liberty View Brookyln.We look forward to host you again soon.Have a lovely day.

8/10 Buono

Marie, Everett

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everyone was nice, they went above and beyond to make sure we were satisfied. Special thanks to the front desk and housekeeping’s department
Soggiorno di 2 notti a marzo 2024
Risposta di Aadi [LVBH], il giorno 14 mar 2024
Dear Marie,Thank you very much for your kind words and positive feedback.We are very happy to have received your visit, and, above all, we are pleased to hear that you left with such pleasant feelings.We look forward to welcoming you back in the near future and hope that we can provide you with a very pleasant experience.Yours faithfully,

2/10 Terribile

Yuval

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Location of the hotel is problematic, on a busy street in a poor part of Brooklyn. The hotel is basic, acoustic isolation terrible, can hear noise from the hallway and other room. Quality of breakfast was poor. Not a good experience, not a good hotel.
Soggiorno di 2 notti a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 8 mar 2024
Dear Yuval,Thank you for sharing your experience with us!We are saddened to find you weren't completely satisfied with your recent experience, as we are committed to provide excellent services to all our guests.Please rest assured however that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.With our best wishes we remain,

10/10 Eccellente

yu

Soggiorno di 1 notte a marzo 2024
Risposta di Aadi [LVBH], il giorno 28 mar 2024
Dear Yu,Thank you for your great review and for spending time with us.We are delighted that we lived up to your expectations and would love to welcome you back soon.Until then, we wish you all the best.Yours faithfully,

6/10 Soddisfacente

Veronica

Mi è piaciuto: Pulizia e personale e servizio
Rooms were small but property was ok, not a great selection for breakfast .
Soggiorno di 3 notti a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 6 mar 2024
Dear Veronica,Thank you for your feedback! We're sorry to hear about the size of the rooms and the limited breakfast options. We're constantly striving to improve, so please advise us on how we can enhance our breakfast selection to better meet your expectations in the future. Your input is invaluable to us. Kind Regards,

10/10 Eccellente

mackenley

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking was kinda hard
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 6 mar 2024
Dear Mackenley,Thank you for your feedback! We're glad to hear you enjoyed your stay in our property. Regarding the parking, please note that it's not affiliated with the hotel. We apologize for any inconvenience and appreciate your understanding.With Regards,

10/10 Eccellente

Réjean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Je conseil, près du port de croisière (10 min auto), Métro a 4-5 minutes de marche . Chambre petite mais Très propre et fonctionnel, belle salle de bain ,lit confortable .Déjeuner inclus ordinaire
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi [LVBH], il giorno 4 mar 2024
Dear Rejean,Merci pour votre avis! Nous sommes ravis que vous ayez apprécié notre emplacement près du port de croisière et à proximité du métro. Nous prenons note de vos commentaires sur le petit-déjeuner et nous efforcerons d'améliorer cette expérience pour nos clients. Nous espérons vous revoir bientôt!

8/10 Buono

eric

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
service de stationnement très très médiocre
Soggiorno di 1 notte a marzo 2024
Risposta di Aadi & Team LVBH, il giorno 4 mar 2024
Dear Eric,Thank you for your wonderful feedback. We apologize for any inconvenience regarding the parking, as it is not affiliated with our hotel. We're glad to hear that aside from this, your stay was enjoyable. We look forward to hosting you again in the future.With Warm Regards,

6/10 Soddisfacente

Valerie

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 4 mar 2024
Dear Valerie,Thank you for sharing your experience with us!As we are committed to provide excellent services to our guests and to make them feel at home, we sincerely apologize for falling short of meeting your expectations in some aspects.We have of course passed your comments to the relevant department for further consideration as we really hope that we will have the opportunity to welcome you back again for a more satisfying experience.We wish you all the best,

10/10 Eccellente

Dane

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet clean and very nice, beautiful views
Risposta di Aadi & Team LVBH, il giorno 2 mar 2024
Dear Dane,Thank you for your review,We are really pleased with the wonderful feedback you have given us.We would be delighted if you could visit us again and have another equally enjoyable experience for you.Also, please know that we have been very satisfied with our work as well as with the service we have given you.We hope you will visit us again soon.Yours faithfully,

10/10 Eccellente

TaraLynn

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed our stay at this hotel and would definitely recommend for a stay in Brooklyn. It was very clean and the staff were friendly and helpful with directions and holding our luggage after checkout. Even though the property was non-smoking, there was a definite smell of cigarettes in the hall and in our sheets - guess some guests don't follow the rules.
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 19 feb 2024
Dear Tara Lynn,Thank you for your honest review. We're glad you enjoyed your stay and found our hotel clean with friendly staff. We apologize for any inconvenience caused by other guests not following the hotel policy. Please note that guests who do not comply with our policies will be banned to ensure a comfortable experience for all our guests. We appreciate your recommendation and hope to welcome you back soon!Yours Faithfully,

8/10 Buono

Elena

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you’re looking for a simple hotel, with a good continental breakfast and a quiet area, this is a great choice. It’s also not too far from the nearest subway. It doesn’t have fancy amenities and the area at night would have probably been a little more worrisome if I was traveling on my own, but perfect for a couple. The staff was very friendly as well.
Soggiorno di 2 notti a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 19 feb 2024
Dear Elena,Thank you for your feedback! We're glad you enjoyed our continental breakfast, quiet location, and friendly staff. And, above all, we are pleased to hear that you left with such pleasant feelings. We appreciate your recommendation and hope to welcome you back soon!Yours Faithfully,

4/10 Scarso

Brandon

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Smells sour as soon as you walk in to the lobby. Room pretty small like you’re in a college dorm.
Soggiorno di 2 notti a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 19 feb 2024
Dear Brandon,We're sorry to hear about your experience. We value your feedback and hope you'll give us another chance to provide you with a better stay. We'll strive to ensure a more pleasant environment for your next visit. Also, . Thank you for bringing these issues to our attention.With Regards

10/10 Eccellente

Christina

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I do not like this property because the manager accused me of doing things I was not doing. Becareful who you speak to in this hotel they might switch your words around or ban you. They don’t deserve my service or my family’s service.
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi [LVBH], il giorno 15 feb 2024
Dear Christina,We're sorry to hear about your experience. Please know that our hotel policy prohibits sharing/asking other guests' phone numbers and taking foods to the room. We apologize for any inconvenience caused. We strive to provide excellent service for our all guests. We value your feedback.Thank you!

10/10 Eccellente

Monique

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything about the hotel is great. Especially the shower and comfy bed. You do get free breakfast and they have a mini station where you can buy stuff. Only thing I recommend is to be sure you book the room you actually want because they don’t allow you to upgrade or change rooms. After explaining, complaining and telling them I don’t mind paying the upgrade fee they still wouldn’t allow any changes. The front desk told me they were booked out but on their site, it said otherwise. After explaining that to them, I was given another room.
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 14 feb 2024
Dear Monique,Thank you for your feedback! We're delighted to hear that you enjoyed your stay, particularly our comfortable beds and refreshing showers. We apologize for any inconvenience regarding room upgrades. Please note that room upgrades are subject to availability and may incur additional fees. We appreciate your understanding and hope to welcome you back soon!With Regards,

6/10 Soddisfacente

Robert

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It’s next to the police precinct. That’s pretty unique. I paid for a king and I felt that the bed was like a queen. I showed my wife the room and she even agreed that their king size beds are not like the casino king size beds. I know what a king size bed feels like. Well, $10 lost. Just cuz the computer says king, doesn’t mean it’s a king. Good day!
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 14 feb 2024
Dear Robert,Thank you for your feedback. We appreciate your observation about our unique location. We apologize for any inconvenience regarding the bed size and will investigate to ensure accuracy in our room descriptions. We hope you still had an enjoyable stay overall and hope to host you in future again.With Regards,

10/10 Eccellente

Nicole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was very satisfied with my stay. Although the room was small for 2 beds and 2 adults, the room was very modern and clean.
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 12 feb 2024
Dear Nicole,Thank you for your feedback! We're delighted you had a satisfying stay and appreciated our modern and clean rooms. We'll take note of your comments regarding the room size and strive to make any necessary improvements. We hope to host you again in the future!

10/10 Eccellente

René

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr sauberes Hotel. Zimmer sehr klein aber zum schlafen vollkommen ausreichend. Metro ist fußläufig erreichbar, gute Anbindung an die City. Das Frühstück für amerikanische Verhältnisse gut.
Soggiorno di 7 notti a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 12 feb 2024
Dear Rene,Thank you for sharing your experience! We're glad you found our hotel very clean and our breakfast satisfactory. We hope to welcome you back soon for another comfortable stay!With Best Regards,

8/10 Buono

Sharon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff Handy to transit
Soggiorno di 5 notti a gennaio 2024
Risposta di Aadi & Team LVBH, il giorno 9 feb 2024
Dear Sharon,Thank you for your review,There is no greater reward for us than the fact that our guests come to visit us and leave with the good feeling of having enjoyed our facilities and having lived an unforgettable experience.We look forward to your next visit.Yours faithfully,

10/10 Eccellente

Gizelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 10 feb 2024
Dear Gizelle,We would like to thank you for sharing you impression on your recent stay at our hotel and your great ratings.It is great to learn you had a good experience.We are very much looking forward to hosting you again!Best wishes!

8/10 Buono

omar

Soggiorno di 1 notte a febbraio 2024
Risposta di Aadi & Team LVBH, il giorno 20 mar 2024
Dear Omar,It is brilliant to read your fabulous feedback.Our lovely staff will be pleased.Your evaluation makes us want to continue working to offer the best service.We will forward your observations.And have a great year, omar!We hope you come back soon.Caring Greetings,