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Recensioni per Loews Regency New York Hotel

5 out of 5
Loews Regency New York Hotel
540 Park Avenue, New York, NY

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 659 su 1002 recensioni" "
Valutazione di 8 - Buono. 202 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 72 su 1002 recensioni" "
Valutazione di 4 - Scarso. 50 su 1002 recensioni" "
Valutazione di 2 - Terribile. 19 su 1002 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

RENZO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti ad agosto 2023
Risposta di Front Office Management , il giorno 4 set 2023
Thank you so much for your feedback. We look forward to welcoming you back in the near future.

10/10 Eccellente

Katia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo soggiorno!👍
Soggiorno di 3 notti ad aprile 2023
Risposta di marioara, il giorno 14 apr 2023
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are glad that we were able to take care of your concern. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Eccellente

Katia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un ottimo soggiorno
Soggiorno di 7 notti ad aprile 2023
Risposta di marioara, il giorno 10 apr 2023
Dear Katia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Buono

RENZO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2022
Risposta di Nadia Rodriguez , il giorno 13 dic 2022
Dear Renzo,Thank you for taking the time to complete our survey regarding your recent stay at Loews Regency New York. We are pleased your overall experience was enjoyable, but we want it to exceed your expectations and would like to see if you have any additional comments that might help us better understand what we can do differently in the future to get a perfect 10. Your feedback is essential in our effort to improve our guest experience. Any specific details you can share about your stay are appreciated. Please reply to this email with any comments you’d like to share. We look forward to hearing from you.

6/10 Soddisfacente

Gianni

Soggiorno di 3 notti ad agosto 2022

10/10 Eccellente

Eric, Milano

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Regency is always a pleasure and the food credit as well as the free upgrade were greatly appreciated. Will definitely stay here again.
Soggiorno di 6 notti a maggio 2022

10/10 Eccellente

BRUNO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Molto ospitali
Soggiorno di 7 notti a dicembre 2021

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
La camera era adeguata, eccetto il bagno che non corrispondeva alle foto della prenotazione
Soggiorno di 7 notti a dicembre 2019
Risposta di The Loews Regency New York team, il giorno 6 gen 2020
Thank you for your feedback. We're pleased that overall you enjoyed your stay. We will review your comment regarding the bathroom photos with our team. Thank you again.

8/10 Buono

Viaggiatore verificato

Soggiorno di 5 notti a ottobre 2019
Risposta di The Loews Regency New York team, il giorno 1 nov 2019
Thank you for choosing Loews Regency and for your rating. We're glad you enjoyed your stay!

10/10 Eccellente

Javier Echeandia

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente localización y el hotel es pequeño, eficiente y el personal es amable
Soggiorno di 1 notte ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 1 mag 2024
Dear Mr. Echeandia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Joseph M.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 1 mag 2024
Dear Joseph,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Kateryna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location is perfect. Personal is perfect
Soggiorno di 7 notti ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 26 apr 2024
Dear Kateryna,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and freindly staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 26 apr 2024
Dear Steve,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Mary, SOUTHAMPTON

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient, nice size room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 26 apr 2024
Dear Mary,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

maria, Encino,

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service and restful room - quiet and beautiful
Soggiorno di 1 notte ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 26 apr 2024
Dear Maria,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Robert

Soggiorno di 5 notti ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 1 mag 2024
Dear Robert,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 Soddisfacente

Lana

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel itself was exceptional but check in was a beating. We booked two rooms, one wasn’t available until 6:30pm and the other until 9:30pm! We had to ask multiple times for updates and every time they would say “we will text you, it shouldn’t be that long”. Check in is 4pm and it took 5 1/2 hours to get the second room? They did upgrade one of the rooms which was nice but when you have one of your children and your mother with you, waiting until 9:30 is ridiculous and at that point you could care less about an upgrade.
Soggiorno di 3 notti ad aprile 2024
Risposta di Nadia Rodriguez, il giorno 11 apr 2024
Dear Lana,Thank you for your feedback regarding your recent stay with us. We are disappointed to hear that you had this unsatisfactory experience, this is not at all indicative to the service we strive to provide to our guest. Please do reach out to me directly and it would be my pleasure to make this right.

6/10 Soddisfacente

Marcos

Breakfast is bad and too expensive
Soggiorno di 6 notti a marzo 2024
Risposta di Front Office Management , il giorno 7 apr 2024
Good day Mr. Marcos,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. Please rest assured that your comments and feedback will be passed on to the proper departments so your concerns may addressed.We look forward to welcoming you back in the near future.

10/10 Eccellente

Monica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an amazing stay. The staff went out of their way to help us everyday. The hotel is quiet, safe, small, beautiful and clean. The location is excellent! Highly recommend!
Soggiorno di 6 notti a marzo 2024
Risposta di Front Office Management , il giorno 7 apr 2024
Ms. Monica, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 Eccellente

Jacob

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Nadia Rodriguez, il giorno 26 apr 2024
Dear Jacob,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 Buono

Cristiane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is excellent but I would not suggest a dbl room for 4 people. The beds are not queen, but full, and the bathroom is extremely small. Other than that everything was fine!
Soggiorno di 5 notti a marzo 2024
Risposta di Front Office Management , il giorno 7 apr 2024
Good day Ms. Cristiane, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 Eccellente

Alan N.

Viaggio di coppia
Service was excellent We would definitely come back
Soggiorno di 2 notti a marzo 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Alan, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the service and your overall experience. We look forward to welcoming you back again soon.

8/10 Buono

Annabel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large room and bathroom, very convenient, the staff all friendly and helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Annabel, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with our staff and your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Marla

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great and everyone on staff goes out of their way to be helpful
Soggiorno di 2 notti a marzo 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Marla, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Alfred

Soggiorno di 1 notte a marzo 2024
Risposta di Front Office Management , il giorno 7 apr 2024
Dear Mr. Alfred,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 Eccellente

Safra

Soggiorno di 1 notte a marzo 2024
Risposta di Front Office Management , il giorno 7 apr 2024
Good day Ms. Safra,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 Eccellente

Pavel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place👍
Risposta di Nadia Rodriguez, il giorno 7 mar 2024
Dear Pavel,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 Soddisfacente

Eugene

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Our room was rundown especially the bathroom. It wasn't worth $600 per night.
Soggiorno di 1 notte a marzo 2024
Risposta di Nadia Rodriguez, il giorno 7 mar 2024
Dear Eugene,Thank you for taking the time to share your feedback regarding your recent stay with us. It is disappointing to know you were not pleased with your overall experience and quality of your room. Hopefully we have an opportunity to welcoming you back and providing you with the experience you have every right to receive from us.

8/10 Buono

Christina, Brookline

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The stay was fine, overall. The staff who checked me in didn’t even look at me (or my ID), and seemed preoccupied. He mumbled something and basically threw me the key card, so that was not a great first impression. The lobby is clean and functional, and the restaurant is over-priced but had good staff and a welcoming vibe. Recommended overall for the location and convenience, and the room was quiet.
Soggiorno di 2 notti a febbraio 2024
Risposta di Nadia Rodriguez, il giorno 7 mar 2024
Dear Cristina,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. However, we are concerned to read about your experience upon check-in. I would like the opportunity to discuss this matter in further detail which would help us ensure this matter is properly addressed. I look forward to hearing from you.

10/10 Eccellente

Gregg

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best location and value.
Soggiorno di 3 notti a febbraio 2024
Risposta di Nadia Rodriguez, il giorno 7 mar 2024
Dear Gregg,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

hsuan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was wonderful to be back there after 5 yrs
Soggiorno di 13 notti a dicembre 2023
Risposta di Nadia Rodriguez, il giorno 27 feb 2024
Dear Hsuan,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 Buono

yoav

Soggiorno di 2 notti a febbraio 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Yoav, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Austin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Nadia Rodriguez, il giorno 19 feb 2024
Dear Austin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Robert, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Mark, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 Buono

Elisabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 11 notti a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 5 feb 2024
Dear Elisabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Oliver

Soggiorno di 3 notti a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Oliver, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

silvia, Miami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is in a great location. The staff are very pleasant and nice. I will definitely be back
Soggiorno di 3 notti a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 8 feb 2024
Dear Silvia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Favorite nyc hotel
Check in was a breeze. Lovely upgrade without asking. Room is large and comfortable.
Soggiorno di 1 notte a gennaio 2024
Risposta di JerryO, il giorno 26 gen 2024
Hello Emily,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Loews Regency New York! All The Best,Jerry O'BrienDirector of Front Office

10/10 Eccellente

Marla

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The bell staff and front desk staff are excellent
Soggiorno di 2 notti a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 5 feb 2024
Dear Marta,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Elizabeth

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a very nice hotel in a great location. Beds were comfortable. What I liked best is that they were not only pet friendly, but pet welcoming!
Soggiorno di 1 notte a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 5 feb 2024
Dear Elizabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Elizabeth

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice, comfortable hotel with easy walking distance to the park. The best feature is the pet welcoming atmosphere!
Soggiorno di 2 notti a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 25 mar 2024
Dear Elizabeth, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the welcoming atmosphere and your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Marla

Soggiorno di 5 notti a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 5 feb 2024
Dear Marla,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Michelin

Soggiorno di 7 notti a dicembre 2023
Risposta di Nadia Rodriguez, il giorno 8 feb 2024
Dear Michelin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Paula, Wilton

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Easy to find- walkable to many location and restaurants
Soggiorno di 1 notte a gennaio 2024
Risposta di Nadia Rodriguez, il giorno 5 feb 2024
Dear Paula,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 Buono

Andreas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a nice stay. No glasses at all and no coffee facilities in the room. A hotel with only a paper cup in the room is not what you expect. Nice bathroom except for the water pressure.
Soggiorno di 3 notti a gennaio 2024
Risposta di Nadia Rodriguez , il giorno 9 gen 2024
Dear Andres,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Nazareth

Soggiorno di 4 notti a gennaio 2024
Risposta di Nadia Rodriguez , il giorno 9 gen 2024
Dear Nazareth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Nadia Rodriguez , il giorno 9 gen 2024
Dear Michael,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 Soddisfacente

Christina, Irvine

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff wasn’t as friendly as other 5 star hotels we’ve stayed, TV’s aren’t smart TV’s, no coffee machine in the rooms (but provided free coffee downstairs which wasn’t great).
Soggiorno di 3 notti a gennaio 2024
Risposta di Nadia Rodriguez , il giorno 9 gen 2024
Dear Mark T,Thank you for your candid feedback regarding your recent stay with us. We are disappointed to hear your stay with us was anything less than perfect. Rest assured your comments will be shared with our staff. I would like to share with you that we do have coffee makers available upon request at no additional charge. We look forward to hopefully welcoming you back again and provide with the experience you have every right to expect from us.

10/10 Eccellente

Abigail

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was kept clean and the staff was friendly and attentive.
Soggiorno di 4 notti a dicembre 2023
Risposta di Nadia Rodriguez , il giorno 9 gen 2024
Dear Abigail,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.