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Recensioni per Mandarin Oriental, New York

5 out of 5
Mandarin Oriental, New York
80 Columbus Circle at 60th Street, New York, NY

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 323 su 463 recensioni" "
Valutazione di 8 - Buono. 84 su 463 recensioni" "
Valutazione di 6 - Soddisfacente. 32 su 463 recensioni" "
Valutazione di 4 - Scarso. 15 su 463 recensioni" "
Valutazione di 2 - Terribile. 9 su 463 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Elpidio

Viaggio di coppia
Cosa mi è piaciuto: la vista su Central Park. Cosa non mi è piaciuto: la mancanza di un ristorante; la colazione al di sotto degli standard di un hotel di pari categoria; sporcizia ai tavoli ( briciole dei precedenti avventori non levate); approssimazione nella pulizia della camera; mancanza di cura nei particolari da parte degli housekeeper; mancanza di macchinetta per il caffè in camera; gym e zona piscina al di sotto degli standard ( deprimente); impossibilità di fare manicure e pedicure. Gli altri mandarin da ne visitati sono di un altro livello. Questo il peggiore
Soggiorno di 4 notti ad aprile 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 11 mag 2023
Dear Expedia,Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service we were able to provide you but are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a ottobre 2019
Risposta di Mandarin Oriental Hotel Management Team, il giorno 5 nov 2019
Thank you.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel ! Chloé from the reception is the best Thank you once again
Soggiorno di 3 notti a gennaio 2019
Risposta di Ethel Dabi, il giorno 11 gen 2019
Thank you

10/10 Eccellente

Bonello

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Love
Esperienza Unica
Risposta di Ethel Dabi, il giorno 19 apr 2018
Thank you!

10/10 Eccellente

Gabriele, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lusso, bellezza. Una scelta da fare per chi ama Ny
Una scelta da ripetere ogni volta possibile. Non una scelta economica, ma la vista che si gode dalle camere su Central Park vale qualsiasi cifra. O quasi. La camera è un distillato di coccole.
Risposta di Mandarin Oriental, New York Management Team, il giorno 18 mar 2019
Dear Ms. Gabriele, We truly appreciate the time you took to write such a lovely review of your stay with us at Mandarin Oriental, New York. We look forward to welcoming you back again for a future stay. Warm Regards,

10/10 Eccellente

Cristina, Brescia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mandarin Hotel New York ... SUPERBO!
Vista magnifica, posizione stupenda, ad un secondo da Central Park e dallo shpping più sfrenato. Ristorante e bar di alto livello.

10/10 Eccellente

Benjamin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location. Luxurious room and good service.
Soggiorno di 3 notti a maggio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 14 mag 2024
Dear Expedia Guest,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm regards,

6/10 Soddisfacente

Alexander

Mi è piaciuto: Pulizia, personale e servizio, servizi
The room was not up to the standards for the hotel of this category and price. This room would be great at Marriott. It was small, irregular shape, poorly decorated, didn’t have a coffeemaker or even teabags. You can’t compare it with Ritz or even good Hyatt.
Soggiorno di 1 notte a maggio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 9 mag 2024
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

10/10 Eccellente

Xinxin, Woodside

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pros: Spacious and clean room. Fantastic views of the Hudson River and NYC skyline. Convenient location close to Central Park, Lincoln Center, Carnegie Hall, shopping and great restaurants. Lovely staff. Cons: none
Soggiorno di 5 notti ad aprile 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 22 apr 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

Layi

Soggiorno di 1 notte a marzo 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 3 apr 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.

10/10 Eccellente

Francie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 Eccellente

Yann, Brossard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best hotel I ever went... amazing staff amazing service
Soggiorno di 3 notti a marzo 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

2/10 Terribile

Jesus

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The property is great and I've been a guest there many times since it opened. But this time, the check-out was challenging, I left a day early, and their response was that I had to call Expedia. And, of course, I called Expedia, and they indicated I had to settle it with the hotel. This ping-ponging of a guest from agent to hotel to agent to hotel does not seem meritory in a luxury property one leaves behind thousands of dollars.
Soggiorno di 4 notti a febbraio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 8 apr 2024
Dear Expedia Member,On behalf of the entire staff of the Mandarin Oriental New York, I would like to personally thank you for choosing our hotel during your visit to New York. We pride ourselves in providing unequaled accommodations and very personalized luxury service, and we appreciate your feedback regarding your overall experience with us.We look forward to hearing from you and welcoming you back to the Mandarin Oriental New York! Thank you.

10/10 Eccellente

Jeremy, Nashville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 Eccellente

Koichi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was an experience you don’t forget. Would love to return again!
Soggiorno di 4 notti a febbraio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

8/10 Buono

Kristin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a febbraio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

8/10 Buono

David, Long Island City

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We rarely spend this kind of $$$$ on hotels but enjoy doing so now and then. At the same price, THE FOUR SEASONS rooms are much more satisfying, more fully decorated and furnished. However, it is still very comfortable—as you’d hope—and our meals in Mo Lounge were satisfying, if extraordinarily expensive, you know, like there’s a $40 burger. If you know what you’re going to pony up and you’re ok with that, it’s a treat, though next time I look for a luxe experience I’ll easily pay half of what I did here! Staff is terrific, for the most part, through evening service at Mo Lounge was surprisingly inattentive. Took me awhile to get a glass of water.
Soggiorno di 1 notte a febbraio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

6/10 Soddisfacente

Debra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pros: Liked the location and view Cons: Room was dated. Pillows were too HUGE to sleep on No coffee in the room Room wasn’t ready at 3pm as promised
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Doorman were excellent! They were attentive, courteous and observant!
Soggiorno di 3 notti a gennaio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 Eccellente

Matthias

Soggiorno di 3 notti a gennaio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 Eccellente

Teresa

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 mar 2024
We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,Mandarin Oriental, New York Management Team

10/10 Eccellente

Zoraida

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024

10/10 Eccellente

Amber

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Soggiorno di 3 notti a gennaio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 15 mag 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel. Warm Regards,

10/10 Eccellente

john

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very nice and accommodating. My wife did a few of the spa treatments and said they were the best she ever had.
Soggiorno di 2 notti a gennaio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 15 mag 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel. Warm Regards,

10/10 Eccellente

Susan, Sayville

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful property. Well maintained. Excellent staff and lounge. No complaints at all.
Soggiorno di 1 notte a gennaio 2024
Risposta di Mandarin Oriental, New York Management Team, il giorno 15 mag 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel. Warm Regards,

10/10 Eccellente

Fabricio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a gennaio 2024

8/10 Buono

Bonnie

Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

AKEMI

Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Tamra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service was beyond incredible. Thank you!
Soggiorno di 3 notti a dicembre 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 15 mag 2024
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel. Warm Regards,

10/10 Eccellente

Joseph

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
great place!
Soggiorno di 1 notte a novembre 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 29 nov 2023
Dear Expedia Member,Thank you for your five-star review. We hope to welcome you back again on a future visit to New York.

2/10 Terribile

Rolf

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Niall

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a ottobre 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 30 ott 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

JI-SHIH

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect as usual
Soggiorno di 1 notte a ottobre 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 18 ott 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

shandle

Mi è piaciuto: Condizioni e dotazioni della struttura
The entire property is excellent
Soggiorno di 1 notte a ottobre 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 18 ott 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

SUNG

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best customerservice
Soggiorno di 1 notte a ottobre 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 4 ott 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

8/10 Buono

Antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a settembre 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 1 nov 2023
Dear Expedia Member, We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

10/10 Eccellente

Shengang, Medina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 3 notti ad agosto 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 5 set 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

Hossein

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 28 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

Leonardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 15 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

Antonios

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel, service and staff. Everyone was super helpful and always accommodating. One of the best hotels in NYC.
Soggiorno di 7 notti ad agosto 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 15 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

Melissa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 11 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

8/10 Buono

MARCOS

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a luglio 2023

10/10 Eccellente

ichiro

Mi è piaciuto: Pulizia e personale e servizio
スタッフがサイコーでした！
Soggiorno di 4 notti a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 3 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

sarah

Soggiorno di 3 notti a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 21 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

4/10 Scarso

Kathryn

Viaggio con la famiglia
I booked a room for 3 and arrived to find that they are charging me $95 for a rollaway bed for my daughter. This was not made clear when I booked the room.
Soggiorno di 1 notte a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 4 ago 2023
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

10/10 Eccellente

Carlos Alberto

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 1 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

10/10 Eccellente

Shane

Soggiorno di 1 notte a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 15 ago 2023
Dear Expedia Member,We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you for staying with us and we look forward to welcoming you back again in our hotel.Warm Regards,

4/10 Scarso

shafia

Tired and shabby for a 5*. Staff blasé. Room noisy. Good location for Park, 5th Ave etc. doesn’t compare to other MO globally.
Soggiorno di 7 notti a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 27 lug 2023
Dear Expedia Member,We apologize for any issues you have encountered and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

8/10 Buono

Victor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 27 lug 2023
Dear Expedia Member,Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service we were able to provide you but are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern.Warm Regards,

8/10 Buono

Mrs. Claudette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was excellent. The only critique is my room view could’ve been better.
Soggiorno di 2 notti a luglio 2023
Risposta di Mandarin Oriental, New York Management Team, il giorno 4 ago 2023
Dear Expedia Member,Thank you for your five-star review. We hope to welcome you back again on a future visit to New York.Warm Regards,