4/10
Hotel overbooked and told me we would have to find a new place to stay upon arrival. After explaining that it is difficult to find a room to accommodate my family of 6 without prior arrangements, the hotel said they had a cancellation and provided us a room. It happened to be in a separate part of the hotel (some sort of apartment or condo area) and it was very old, dirty and the hallway had doors/ceiling tiles that had been busted in. We went back to the office and asked to speak to a manager- but there was no manager on site. After going back and forth for about 20 minutes, they found us a room in the main hotel which was what we were expecting. I’ve never had such a difficult time checking into a hotel ever.
Kimberly
Soggiorno di 3 notti a luglio 2025