Hotel a Newton Aycliffe

“Room was spotless and staff were so friendly ”

“Found a room on the Hotels.com app but stopped by the hotel to check it out before booking. The front desk initially said no rooms were available, despite the app showing otherwise. After some persistence and a 10–15 minute discussion involving another staff member, I was shown a room I liked. Due to system issues, I was told to book through the app. I did so, paid, and received confirmation, which the clerk also saw—but they still couldn’t assign the room due to aforementioned system issue. I...

“This was our second visit, and it didn’t fail to impress. On this occasion we stayed over Christmas, and the hotel was decorated fabulously. We had a castle feature room which was lovely. We also ate in the restaurant for dinner, which again was excellent. Breakfast was also very good. The staff were all polite and professional, always chatty with a smile on their faces! Would definitely recommend.”

“Very nice hotel and stay”

“Really nice breakfast plenty of chose”

“Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly ”