Hotel a Headlam

“Key card didn’t work in the outside door but someone heard knocking and opened the door”

“Excellent for what is intended - a comfy stopover, friendly staff, and no frills”

“Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.”

“I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.”

“Tutto bene ”

“Struttura bellissima, silenziosa a pochi minuti da Durham. Consigliata”

“A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. ”

“A good option for a family visiting Durham University or, as we did, attending a graduation ceremony. Only a 20-minute drive from the centre of Durham, but cheaper than staying centrally in Durham. Friendly staff, good full English breakfast. We had a room that slept 4 people, which looked relatively recently renovated with ensuite shower and toilet. Shower was good.”

“Lovely hotel for a reasonable price”

“ottima colazione servita in camera , con una buona scelta. ottimo anche il ristorante , molto tipico , per la cena.”

“Never stay again over priced Low Quality And not free parking as last 10 years”

“We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

“Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit”

“Hotel pulito, un po' rumoroso (aria condizionata + pavimenti scricchiolanti,). Posizione davvero in mezzo al nulla ma vicino all'autostrada. Consiglio solo se si é di passaggio. Colazione buona.”

“Il pub é bello e la struttura pulita.e ordinata. Si percepisce amore e cura. Il cibo é ottimo l, in particolare il Sunday roast. I proprietari sono gentilissimi e disponibili, oltre che sorridenti e simpatici. Per le nostre abitudini il letto della stanza in cui eravamo era un po' piccolo ma comodo. Le dimensioni della stanza piuttosto ridotte ma c'è tutto quello che serve. Ottima dotazione di asciugamani e cuscini. ”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“Staff great very clean food good.”

“The area you're in is very good 👍 you're near lots of shops and good eateries within good walking distance, town centre is 2 minutes walk away ,the staff here are friendly and helpful and they do make you feel welcome.”