Hotel LGBTQIA+ a Newton Falls

“Good noise reduction for being so close to the highway. Great breakfast for a continental breakfast. Bed was excellent and the room was clean. I would stay again passing through.”

“Rooms were GREAT, the staff was GREAT, breakfast was GREAT. Pool was under renovation so can not speak to that. ONLY negative thing I have to say is the TV guide - impossible to use, they offer lots of channels but good luck on actually finding something to watch via the guide - ended up endlessly scrolling channel by channel to see what was on.”

“Staff and hotel was in great shape. Thank you!”

“Our stay was a disaster. It started off well when we received a free room upgrade. I was so excited when I saw the huge soaking tub, only to find out when I went to take a bath that there was no plug. I called down to the front desk, but they said they didn't have one for me. Since I hadn't been expecting the tub in the first place, I didn't feel like I could be too upset about there not being a plug. However, when I went to take a shower instead, there was a hair at the bottom of the shower....

“We had a terrible experience. They did not have the room we reserved and said the only room in the hotel that was available had less beds than we needed for our family. Then the room did not have enough pillows for my family and staff said there were no more pillows in the entire hotel. My child had to use a stuffed animal for a pillow. The pull out bed had no bedding. We were told several times the manager would contact us to make the situation right. Even after speaking to staff at the time...

“The staff was helpful as we checked in and after we'd checked out and discovered we'd left my cane in the room. The young man at the desk made it possible for us to retrieve it and be on our way without spending a lot of time. Everything we needed for breakfast was available with someone there to help if we needed something.It appeared that the interior had recently been refurbished and looked very nice and contemporary.”

“It reminded me of the Bates motel! It was just a very old small type motel that reminded you of something that was built. Maybe in the '80s or even in the '70s. It wasn't horrible but it wasn't what I was expecting at all. We didn't really need help from the staff but they were helpful when we did check-in and needed a few things”

“Rooms were dirty, hot tub was broken, bar staff closed kitchen early”