Castelli a Niseko

“Everything was great. The staff were friendly and helpful. The breakfast had so much to choose from. We had an amazing view from our corner room. And the outside onsen was so relaxing and beautiful. ”

“部屋のAI使いやすくて、電気消したりエアコン調整したりで沢山使ってました。”

“Hotel comodo e funzionale. Camere un po' piccoline ma confortevoli. Bus perle piste che si ferma proprio di fronte all'hotel. Ristorante normale ma comodo, specialmente quando fuori nevica tanto e non si vuole andare in centro paese. La colazione abbastanza fornita, anche se forse qualche opzione dolce e vegetariana in più farebbe comodo. Palestra piccola ma funzionale”

“We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm”

“スタッフやサービスはとてもよく、快適に過ごせました。 露天風呂とシャワールームが隣接していて、お手洗いが個室になっていると良かったかな…”

“yes”

“An older property with some quirks, but the location is ideal, and the staff wonderful! The in-room mini onsen a gift after a day of skiing. A close walk to all the fun restaurants and shops of Hirafu, and the ski in/ out access is ideal. Shout out to the front desk team who answered all questions and helped us book a car at the last minute when uber flaked.”

“有很愉快嘅住宿，佢地啲 staff 都好幫得手，早餐又試都 à la Cart 同 buffet. 房又大又靚。”

“アメニティグッズの交換があまり良くなかった、掃除も完全でなかった”

“Great location, easy walk to nearby restaurants, shuttle buses and supermarket. Average breakfast. Room only cleaned once in our 11 night stay and bin emptied on one other occasion. We had the same sheets for all 11 nights which I've never experienced at a hotel ever! The staff were always friendly and knowledgeable. Great to have them pick us up and drop us off to the Welcome Centre for the bus to Sapporo Airport. ”