6/10 Soddisfacente
Michelle
Viaggio con la famiglia
30 nov 2025
Mi è piaciuto: Servizi
I like the location of property. Beach is beautiful and well maintained. Room service also delivered birthday cake since it was my birthday so that was very nice. The drinks and snacks throughout hotel were great and the waitstaff were extremely polite. The room cleanliness is not great. Our room smelled very musty, we found dead bugs in bed and the shower was not draining. I called reception to get shower repaired and was told they would be in room shortly. I left for dinner and came back 4 hours later and still not repaired. I called again and was told someone would come next day. We also tried changing rooms but were told we couldn’t do so until 2 days later. All restaurants were closed from 3-5 so our only option was room service, which took over an hour.
Michelle
Soggiorno di 4 notti a novembre 2025
