Hotel per famiglie a Norfolk

“The rooms were clean and well stocked. They used name brand items. Beds were comfy and cozy. Breakfast was an awesome amount of items to choose from. Cleaning staff was super kind. And our night time check-in lady did an 10 out of 10.”

“They have a very nice fitness room. We have stayed in the past and our room was awesome. I can’t say that this time. The toilet was either very old or not clean in weeks. The pillows were uncomfortable- the pillow with the sham was the best pillow but I don’t normally use them because of the decoration on the case. The window seal had dead bugs on it. I paid extra to stay in the hotel versus the others in town because of our past room. However after this stay I would not pay the extra money to...

“Yes”

“The room wasn’t cleaned when we arrived, one beds sheets were stained pinkish red on every layer. I selected pay at the property and I was charged before my arrival, checkout was listed in the front lobby at 11am, I was awoken by a staff member at 10am asking if I was checking out soon. Rooms could most definitely be cleaner and I feel like room checks should start no earlier than maybe 30 minutes before check out. Also, disclosing that the charge will appear before arrival regardless of what...