Residence a Norfolk

“They were very very sweet and accommodating! Highly recommend”

“We do not recommend going here. Me and my partner paid for an ocean view suite only to be looking at other buildings. The front lady was super disrespectful to both me and my partner. Everything is very under maintained and gross. Don’t even get me started on our room. We walked in and the first thing we saw on the couch was a dead cockroach. The floors looked all smudged and dirty, appliances look as if they have mold on them from not being cleaned, and the bath was dirty. When we asked to get...

“Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

“Staff in the restaurant that served breakfast were too busy standing up front talking to wait on our party of 3. I had to get up to get a refill of coffee. Waitress took our order than joined her friends again. By the time our food was served it was cold. Cold eggs and toast - very unappetizing!”

“Great spot, classic motel in good location, near Ocean, flawlessly clean, upgraded baths, quiet simple garden courtyard, welcoming host at a bargain price.”

“This place by far is the best hotel that I’ve ever stayed in. The staff (each and everyone) made our stay that much better, from toilet paper to directions to just talking they made my family feel welcome. The hotels amenities were outstanding. The breakfast and social hours were awesome meeting new friends and just having pleasant conversations with people we didn’t even know. Thank you for that opportunity. The food (which changed daily) were plentiful and delicious. We took advantage of every...

“Ok”

“Honestly much nicer than anticipated. You cannot Uber from this location FYI.”