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Recensioni per Hampton Inn & Suites Bloomington - Normal

2.5 out of 5
Hampton Inn & Suites Bloomington - Normal
320 S Towanda Ave, Normal, IL

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 639 su 1000 recensioni" "
Valutazione di 8 - Buono. 243 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 65 su 1000 recensioni" "
Valutazione di 4 - Scarso. 36 su 1000 recensioni" "
Valutazione di 2 - Terribile. 17 su 1000 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful and clean hotel
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Santiago M

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Virginia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice town. I’ve never been in Normal, Illinois before and it was very nice. Hotel was great too.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 27 apr 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. Happy guests and experiences are what our team strives for. Thank you and we hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Linda S.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have neen staying at this Hampton for many years. It's always clean, with great staff and is convenient to shopping.
Soggiorno di 6 notti ad aprile 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 27 apr 2024
Thank you for taking the time out of your busy day to give us some feedback. We appreciate your loyalty to this property over the years. We hope to keep seeing you for many more in the future. Safe travels to you and yours, and we will see you again soon!

10/10 Eccellente

Barbara

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was in great condition. Everything was beautiful. Close to stores, restaurants and universities.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 21 apr 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. With all the choices out there, we realize having a name to turn to for consistency is important, and we couldn't be happier to have exceeded even those expectations. Safe travels to you and yours, and we hope to see you again soon!

10/10 Eccellente

guy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
great
Soggiorno di 1 notte ad aprile 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 21 apr 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. With all the choices out there, we realize having a name to turn to for consistency is important, and we couldn't be happier to have exceeded even those expectations. Thanks again, and safe travels to you and yours. We hope to see you back again soon!

8/10 Buono

Cheryl

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Great location. The only downsides were that the mattress was very hard and the pillow were very flat. The toilet handle was not working properly and it made it hard to flush the toilet.
Soggiorno di 2 notti ad aprile 2024
Risposta di Meredith, GM, il giorno 11 apr 2024
Thank you for the great rating, Cheryl! We are so glad you enjoyed your visit!We are sorry about the issues you mentioned with the bed, pillows, and toilet handle. We will get our maintenance team on it right away!We can't wait to see you again!

8/10 Buono

Stephen

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Meredith, GM, il giorno 11 apr 2024
Thanks so much for the great rating, Stephen! We are so glad you enjoyed your visit! We can't wait to see you again!

8/10 Buono

Corina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was very clean and great service l, only down fall was the hot tub not working.
Soggiorno di 2 notti ad aprile 2024
Risposta di Meredith, GM, il giorno 11 apr 2024
Thank you for the 4/5, Corina! We are so glad you enjoyed your visit!We are sorry the hot tub was down while you were here - we are working diligently to get it back in service for our guests!We can't wait to see you again!

10/10 Eccellente

Marcia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Would recommend.
Soggiorno di 1 notte ad aprile 2024
Risposta di Meredith, GM, il giorno 11 apr 2024
Thank you so much for the 5/5, Marcia! We are so glad you enjoyed your stay! We can't wait to see you again!

6/10 Soddisfacente

Donald

Viaggio con la famiglia
our room was big and we appreciated the more comfortable space, the facility is getting a bit dated and our room showed signs of wear and tear that should be updated, including sofa cushions worn, rust and grime on the bottom of the bathroom door frames, dirt and (maybe even blood ?) on the top of the bathroom door frame, and a worn mattress. The cleaning crew came in after two days but forgot to finish cleaning the bathroom as the tub and shower were cleaned and towels refreshed but the toilet and sink were not cleaned and toilet tissue was left sitting on the sink rather than put on the roll. Things were not bad enough to complain or move but just maybe sloppy or careless cleaning. We will likely stay somewhere else on our next trip.
Soggiorno di 3 notti a marzo 2024
Risposta di Meredith, GM, il giorno 4 apr 2024
Thank you for taking the time to tell us about your experience, Donald. We are sorry that it was below expectations. Thank you for informing us of the details of the cleaning of your room - this is far below Hampton standards and will be addressed with our Executive Housekeeper immediately. We aprreciate the information.We hope to see you again on your next trip to/through the area! Safe travels to you and yours!

10/10 Eccellente

Aaron, Chicago

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its location is very convenient. Great shopping and dining options nearby. Staff was very friendly and welcoming.
Soggiorno di 1 notte ad aprile 2024
Risposta di Meredith, GM, il giorno 3 apr 2024
Thank you for taking the time to tell us about your experience, Aaron! We are so glad you enjoyed your experience! We can't wait to see you again!

6/10 Soddisfacente

Melissa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
This hotel was in a great location, close to shopping and several dining options. The front desk staff were friendly and attentive. The only drawback is that the property, especially the pool, was dated and could use a remodel. Rooms were the same.
Soggiorno di 1 notte a marzo 2024
Risposta di Meredith, GM, il giorno 3 apr 2024
Thank you for taking the time to tell us about your experience, Melissa! We are so glad you enjoyed your experience! We can't wait to see you again!

6/10 Soddisfacente

Dariusz

I picked this hotel (more pricey) in order to jump in the jacuzzi because my back really needed it after a daily 12-15 hour shifts. First thing I asked at the lobby and I was told it’s not working and my reservation was made online. It’s a package deal and if something as big as jacuzzi doesn’t work for that period, I think customers should get at least some type of discount. On top of that the heater did not work in the room, it only blew air.
Soggiorno di 2 notti a marzo 2024
Risposta di Meredith, GM, il giorno 3 apr 2024
Thank you for taking the time to tell us about your experience. We are sorry that it was below expectations.In the future, we advise that you call the hotel on the day of your expected arrival to verify that items such as the hot tub are in working order. Maintenance issues pop up from time to time, and it's impossible for us to foresee them.We hope to see you again!Safe travels!

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well maintained and very clean.
Soggiorno di 2 notti a marzo 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 27 mar 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. Happy guests and great experiences are what our team strives for at every turn. Thanks again, and safe travels to you and yours. We hope to see you back again soon!

6/10 Soddisfacente

Andrew, Barrington

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room was needing an update. Bathroom shelves were off the wall or broken. The sink drain was broken. The toilet flush mechanism had issues.
Soggiorno di 1 notte a marzo 2024
Risposta di Meredith, GM, il giorno 26 mar 2024
Thank you for taking the time to tell us about your experience, Andrew. We are sorry for the issues you experienced during your stay. We have alerted our maintenance team, and will get them fixed right away. Thank you for letting us know!

10/10 Eccellente

Kris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fast elevators.
Soggiorno di 1 notte a marzo 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 24 mar 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. We hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 27 mar 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. Thanks again, and safe travels to you and yours. We hope to see you back again soon!

8/10 Buono

Erica

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Servizi
This location is very convenient to visiting family in the area, shopping and dining. The complimentary breakfast, in room microwave and fridge are also good amenities.
Soggiorno di 1 notte a marzo 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 18 mar 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. With all the choices out there, we realize having a name to turn to for consistency is important, and we couldn't be happier to have exceeded even those expectations. Thanks again, and safe travels to you and yours. We hope to see you back again soon!

10/10 Eccellente

Barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great the check in and check out great
Soggiorno di 1 notte a marzo 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 18 mar 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated and our team grinned ear to ear. Thank you for noticing and we hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Arun

Soggiorno di 1 notte a marzo 2024
Risposta di Meredith, GM, il giorno 3 apr 2024
Thank you for taking the time to tell us about your experience, Arun! We are so glad you enjoyed your experience! We can't wait to see you again!

8/10 Buono

Kristi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
The stay was fine except for the height of the toilet. Why is the toilet seat 1 foot off the ground? This makes it really hard for elderly and handicapped people to use. Pretty much a deal breaker for me. Too bad; otherwise a nice place.
Soggiorno di 1 notte a marzo 2024
Risposta di Meredith, GM, il giorno 6 mar 2024
Thank you for the great rating, Kristi! We are so glad you enjoyed your visit! We agree - our toilets are quite low. In the future, if you request a higher toilet we can assign you to an accessible room. We hope our toilets are higher when we get our remodel in the future!We hope to see you again!

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Grateful have found a place allowing my dog and that is also clean
Soggiorno di 1 notte a febbraio 2024
Risposta di Meredith, GM, il giorno 6 mar 2024
Thank you for the great rating, Julie! We are so glad you enjoyed your visit! We can't wait to see you again!

4/10 Scarso

Becky

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Our bed was terribly uncomfortable and we did not sleep well at all. We specifically booked this hotel for the hot tub and it was closed but we weren’t given a good explanation. The front desk clerk did give us a free hydro massage though at Crunch Fitness which was nice. The exercise room did not have anything to clean the equipment with. Breakfast was good.
Soggiorno di 2 notti a febbraio 2024
Risposta di Meredith, GM, il giorno 6 mar 2024
Thank you for your feedback - we truly appreciate your honesty. Our hot tub has been in and out of service since we reopened after the pandemic, and it has been one headache after the other trying to diagnose and fix all of the issues that closing it down caused. Rest assured, we have fixed all issues and it is back in service! We hope you'll give us another chance to take care of you on your next trip to the area.Safe travels!

8/10 Buono

Judith

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
I stated here a year ago and booked thru the hotel. Had a nice clean room. This year booked thru expedia. Room not as clean. Wondering if rooms booked thru expedia are given rooms that are less maintained?
Soggiorno di 2 notti a febbraio 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 26 feb 2024
Thank you for taking the time to review your recent experience with us. We try our best to create value for our guests. We hope to see you back again soon so that we can work even harder to make your experience second to none. Safe travels to you and yours!

8/10 Buono

Cynthia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked the shopping area around the hotel. Everything was convenient. Overall, it was a pleasant stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 26 feb 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. With all the choices out there, we realize having a name to turn to for consistency is important, we hope to see you back again soon so that we can work even harder to make your experience second to none. Safe travels to you and yours!

4/10 Scarso

Kim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We booked a room with a king size bed and we arrived and paid, when we got to our room and it was a regular size bed. When I went back to get it changed, we were told that it was all they had because of a maintenance problem and they wouldn't give us a discount because we had booked it through Expedia.
Soggiorno di 1 notte a gennaio 2024
Risposta di Meredith, GM, il giorno 6 mar 2024
Thank you for your feedback, Kim. We truly appreciate your honestly. Unfortunately, maintenance issues have the tendency to pop up unexpectedly, especially for 24/7/365 businesses. While we try to refrain from changing room types our guests book, we will do whatever we can to ensure our guests have a clean and comfortable room during their visit.We hope you understand the reason for the change, and hope you'll give us another chance to take care of you next time you're in the area.Safe travels!

8/10 Buono

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Nothing to write home about
Beds sounded like a squeaky old bridge when tossing and turning, plus they’re too soft. Need to be replaced with new, firm mattresses and box springs. Room interior was drab and very brown, kind of tired. One elevator down; only one available. Breakfast was okay, but no bacon, no sausage, just cut-up hot dog weiners. Good selection of tea. Hotel otherwise was very clean; HVAC unit operated well. Bathroom clean and operational. Overall: No wow factor, tired and boring hotel.
Soggiorno di 1 notte a gennaio 2024
Risposta di Meredith, GM, il giorno 14 feb 2024
Thank you for taking the time to tell us about your experience! We are so glad you enjoyed your stay!We do agree with you - we are in need of a full renovation. As you can imagine, these are subject to ownership approval and many other factors. We are hopeful we will get one soon!We can't wait to see you again!

10/10 Eccellente

Carol

Soggiorno di 1 notte a gennaio 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 23 mar 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. Thank you for noticing and we hope to see you back again soon. Safe travels to you and yours!

8/10 Buono

Nicole

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The hotel is a bit dated, but was comfortable and quiet. The breakfast was good and the hoyel employees were awesome.
Soggiorno di 1 notte a gennaio 2024
Risposta di Meredith, GM, il giorno 14 feb 2024
Thank you for taking the time to tell us about your experience! We are so glad you enjoyed your stay!We can't wait to see you again!

10/10 Eccellente

Dominique

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 8 feb 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences that are 10's are what our team strives for at every turn. Thank you for noticing and we hope to see you back again soon. Safe travels to you and yours!

6/10 Soddisfacente

J Michele

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It smelled musty. it was so hot in our room and then we had trouble adjusting the heat. Slept with only a sheet on.
Soggiorno di 1 notte a gennaio 2024
Risposta di Meredith, GM, il giorno 14 feb 2024
Thank you for taking the time to tell us about your experience. We are sorry that it was below expectations. Thank you for letting us know about the heating issue - we will make sure our maintenance team takes care of this immediately.We hope to see you again!

6/10 Soddisfacente

Melissa, ankeny

Viaggio di coppia
Non mi è piaciuto: Pulizia
It was fine - the rooms are dated and the wallpaper in the bathroom had something spilled all over it. It could have been cleaner.
Soggiorno di 1 notte a gennaio 2024
Risposta di Meredith, GM, il giorno 14 feb 2024
Thank you for taking the time to tell us about your experience. We are sorry it was below expectations.We hope you'll give us another chance to take care of you in the future!Safe travels!

10/10 Eccellente

N icole

Soggiorno di 1 notte a gennaio 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 8 feb 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences are what our team strives for. Thank you and we hope to see you back again soon. Safe travels to you and yours!

4/10 Scarso

Lisa

Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 8 feb 2024
Thank you for taking the time to review your recent experience with us. We try our best to create value for our guests. We hope you will visit us again soon and give us the opportunity to work even harder. Safe travels to you and yours.

10/10 Eccellente

edward

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice clean property
Soggiorno di 2 notti a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 8 feb 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences are what our team strives for. Thank you and we hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Kevin and Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 8 feb 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences that are 10's are what our team strives for at every turn. Thank you for noticing and we hope to see you back again soon. Safe travels to you and yours!

6/10 Soddisfacente

Mary

Mi è piaciuto: Personale e servizio
mah
I wanted a handicap room, expecting a walk-in shower. That didn’t happen. In my opinion, the room was not well designed for someone with mobility issues.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Connie

Soggiorno di 1 notte a gennaio 2024
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 8 feb 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences are what our team strives for. Thank you and we hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences are what our team strives for at every turn. Thank you for noticing and we hope to see you back again soon. Safe travels to you and yours!

8/10 Buono

lyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Good hotel some problems with staff very clean could be update good parking nice area
Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thank you for taking the time to review your recent experience with us. We try our best to create value for our guests and hope that we exceeded your expectations in that regard. We hope to see you back again soon so that we can work even harder to make your experience second to none. Safe travels to you and yours!

8/10 Buono

Anna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thank you for taking the time to review your recent experience with us. With all the choices out there, we realize having a name to turn to for consistency is important, and we hope to see you back again soon so that we can work even harder to make your experience second to none. Safe travels to you and yours!

8/10 Buono

Martha

Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 8 feb 2024
Thank you for taking the time to review your recent experience with us. We try our best to create value for our guests and hope that we exceeded your expectations in that regard. We hope to see you back again soon so that we can work even harder to make your experience second to none. Safe travels to you and yours!

10/10 Eccellente

Adam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated and our team grinned ear to ear. Happy guests and experiences that are 10's are what our team strives for at every turn. Thank you for noticing and we hope to see you back again soon. Safe travels to you and yours!

8/10 Buono

Stephane, Fairlawn

Soggiorno di 3 notti a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thank you for taking the time out of your busy day to review your recent experience with us. The rating is appreciated. With all the choices out there, we realize having a name to turn to for consistency is important, we hope to see you back again soon so that we can work even harder to make your experience second to none. Safe travels to you and yours!

10/10 Eccellente

Kali

Soggiorno di 3 notti a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thank you for taking the time to review your recent experience with us. We try our best to create value for our guests and we are so thrilled that we exceeded your expectations. Safe travels to you and yours!

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was clean & quiet. comfortable bed. Really nice breakfast buffet. Staff friendly. Would stay again when in town.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and great experiences are what our team strives for at every turn. We are very glad to hear you enjoyed the beds, and your positive experience with our staff. We hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Robert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences that are 10's are what our team strives for. Thank you, the rating is appreciated, and we hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Cole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thanks for very much for taking time out of your busy schedule to complete the survey. Happy guests and experiences that are 10's are what our team strives for at every turn. Thank you for noticing and we hope to see you back again soon. Safe travels to you and yours!

10/10 Eccellente

Annette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very Nice Condition. Everything was EXCELLENT.
The hotel impressed me as being really clean. No dust anywhere, wow! Furniture and carpet were really nice. Some wear and tear on dressers and such but you have to be looking for it. There was a tip jar for the person running the breakfast. I had to drop some money there just because the buffet was so fully stocked and neat.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jasmine Byrd-Guest Service Manager, il giorno 4 gen 2024
Thank you for taking the time to review your recent experience with us. The rating is appreciated and our team grinned ear to ear when I read your review to them, especially our breakfast host. With all the choices out there, we realize having a name to turn to for consistency is important, and we couldn't be happier to have exceeded even those expectations. Thanks again, and safe travels to you and yours. We hope to see you back again soon!