On behalf of our entire staff at Country Inn & Suites, Northfield MN we apologize for the concerns you shared about your experience at this hotel. You were told that the laundry room closes at 10pm and you decided to prop open the door and disregard what you were told. When she came down to close the door because they can not be propped open due to fire code you got aggressive towards her. She told you that when you needed to get back in the laundry room to come grab her and she'd open the door for you. In the future when you are told the door locks at 10pm and laundry is closed maybe you will listen and not go around our policies and think you can do whatever you want. Remember you were told before the fact what time the laundry room closed and you still decided to start it. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.