Hotel vicino a Northfield Square Mall - Bourbonnais

“Have stayed at this hotel many times and always have been pleased with the accommodation & the staff.”

“We weren't able to make our first date of our reservation due to unexpected illness and they forfited our reservation kept all our money and re-rented out our room to someone else and then cause they were the only hotel with a room available we had to book another room for our stay and charged us premium rates for it. Terrible customer service.”

“Thanks!”

“The breakfast menu was limited but nourishing. I do think with type of crowd in the area this weekend for several big events, it could have been a little more diversified. There needs to be 2 griddles for pancakes and eaffles. The staff was very accommodating. They room syaff needs to pay aayentiob to. cleaning the area around and on the shampoo and conditioning bottles. Parking was great and convenient ”

“Everything in working order”

“The recent renovations of this hotel is like putting lipstick on a pig. Unsafe neighborhood with gambling houses nearby and INSIDE the hotel by the front desk. Lots of undesirable people staying and living in the hotel, rusted out rails and stairs. The rooms themselves are alright, but the overall impression of the hotel has you counting down the hours until you can check out.”

“The place was super run down and filthy, there were buckets all over to catch leaks from the ceiling!! I was approached several times by prostitutes seemed super unsafe but had to stay there for work and was past the refund time!! Would NEVER stay there again, stay far away!!”

“If we hadn’t shown up at 11pm we would have tried to find another hotel. The receptionist was very pleasant, but the hallway and room had an unpleasant odor, the bathroom tiles were broken and lose, the vanity sink was spidered, cracks in the wall and ceiling and just a lot of neglect to the room/property. We were thankful the sheets appeared to be clean and the a/c worked.”

“😕💓”

“Place is ok for a place to stay. It is dated and is showing its age. Could use a refurbish and update. For the price compared to surrounding properties it is ok.”

“The fire alarm went off 5 times between 9:30pm and 1am. Finally the fire department took the system out of use. No compensation at all”