Ingresso interno

Recensioni per Ayodya Resort Bali

5 out of 5
Ayodya Resort Bali
Jalan Pantai Mengiat, Po Box 46, Nusa Dua, Bali

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 517 su 973 recensioni" "
Valutazione di 8 - Buono. 332 su 973 recensioni" "
Valutazione di 6 - Soddisfacente. 83 su 973 recensioni" "
Valutazione di 4 - Scarso. 23 su 973 recensioni" "
Valutazione di 2 - Terribile. 18 su 973 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

Francesca

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
pessima esperienza
pessima esperienza di un resort che ha vissuto tempi d'oro ma ora è in decadenza (un solo ristorante aperto per colazione e pessimo, spa chiusa, unico tratto di spiaggia PIENO di spazzatura). gli altri resort non avevano una situazione simile. chiesto supporto al concierge che non aveva idea delle attività della zona. Vorrei ricevere il rimborso!!!!
Soggiorno di 2 notti a luglio 2023
Risposta di Vineet Mahajan (General Manager), il giorno 2 ago 2023
Dear Francesca,On behalf our entire team, thank you for your recent stay with us and for sharing your experience.While your review on your experience of your recent stay with us is heart breaking, I appreciate you taking the time to share your opinion.Our Resort hosts guests from all over the world from different social and racial backgrounds and we proudly welcome all our guests with our ultimate goal in mind being to create memorable experiences for every guest staying with us regardless of their nationalities or social and racial background as our team continuously strive to create an environment where every guest feels like at “home away from home” by providing the finest personal services and genuine caring and every guest we proudly host, is considered as a VVIP without any differentiation.Due to the pandemic, last few years had been extremely difficult for all of us. I would like to appraise you of the following developments at the resort :a. Resort and its facilities are operational.b. Lobby, entrance and services are operational.c. Both swimming pools have been renovated and operationald. Recreation, Kids Club, Spa services and dining facilities are operational (Japanese and Italian Restaurant will open very soon)e. Ayodya Palace Lounge, Reception, Pool, Rooms and Suites are operationalAdditional and enhanced facilities are being added at the resort to ensure our guests enjoy the authentic Balinese architecture, beachfront location, genuine service and hospitality during their visit to the beautiful Island of the Gods.Truly saddened and sorry to read that Bali and our resort did match your expectations as I truly hope to be welcoming you back one day at the resort for a memorable stay on the “Island of the Gods”We value and always appreciate all our guest’s feedback as an opportunity to potentially further elevate our offerings and services and our guests future stay experiences and rest also assured that your personal preferences had been duly noted so that to better anticipate your needs and requirements and on behalf of the entire team, I look forward to be welcoming you back for your next visit to “Island of the Gods”.Best Regards,Vineet MahajanGeneral Managervineet.mahajan@ayodyaresortbali.com

10/10 Eccellente

FABIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Resort da favola, niente è lasciato al caso tutto è perfetto.
Soggiorno di 2 notti a ottobre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
La struttura in sè è molto bella e ben tenuta, inserita in un bellissimo contesto in Nusa Dua. La spiaggia è molto bella ed i ristoranti sono buoni. Unica pecca: le camere avrebbero bisogno di rinnovo!
Soggiorno di 11 notti a settembre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
bella location, bel mare e struttura ben curata con ottimi servizi
Soggiorno di 3 notti ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Molto pulito ordinato gentilezza del personale soprattutto personale di pulizie camera Ottima colazione
Soggiorno di 6 notti a luglio 2019

10/10 Eccellente

maurizio, roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
resort fantastico
Consiglio a tutti, resort da favola. Posizione ottima, personale gentile, cibo buonissimo.
Soggiorno di 5 notti a settembre 2018
Risposta di Management of Ayodya Resort Bali, il giorno 8 ott 2018
Dear Mr. Maurizio, Thank you very much for sharing your great hospitality experience with other guest. It is a true pleasure to read through your note as I can sense that you have experienced our service from the heart. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. Appreciate your wonderful feedback and we look forward to welcoming you back on your next return to Bali. Thank you and best regards,

8/10 Buono

Luca, Gallarate

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel confortevole e lussuoso sul mare
La struttura è grande, con una Hall enorme e molto suggestiva. Lo stanno rinnovando, la nostra camera mostrava i segni del tempo, soprattutto nel bagno. Nostri amici avevano una camera ristrutturata molto bella. Maestosa e bellissima la laguna interna navigabile (a pagamento) con una tipica imbarcazione balinese. Diverse piscine nel giardino interno, dove fa un po' caldo, un'altra a ridosso della spiaggia. Molti gli spazi comuni per cui i molti ospiti sono distribuiti senza creare minimamente affollamenti. Molti spazi "zen" nei corridoi e nel giardino che creano una piacevole atmosfera. Molti ristoranti dove si mangia discretamente. Vale la pena, però, di fare due passi per passare la serata in un grosso centro con molti ristoranti e negozi. Nulla da eccepire sul servizio dove si confermano la cordialità e l'efficienza del personale in questi paesi. Per chi fa immersioni come me o nel caso si voglia visitare altre spiagge, è necessario portarsi dei teli da spiaggia dato che non permettono l'uso dei loro fuori dall'hotel. La struttura è molto isolata (Nusa Dua è un'ampia area sotto vigilanza) per cui per andare in altre spiagge o per visitare altri paesi è necessario prendere un taxi. Gli spostamenti sono lentissimi a causa del traffico veramente caotico dovuto alla mancanza di mezzi pubblici. Conviene prenotare un'auto con guidatore per la giornata intera per fare il giro dell'isola.
Soggiorno di 7 notti a luglio 2018
Risposta di Management of Ayodya Resort Bali, il giorno 6 set 2018
Dear Mr/s. Luca, On behalf of everyone at Ayodya Resort Bali, we would like to thank you for choosing to stay with us during your recent trip to Bali. We strive to build a "home away from home" and uniques experience with strong Balinese architecture design resort and its facilities for our guests. Nothing pleases us more than to have guests, like yourself, tell us your visit was a fantastic one. It was certainly our pleasure for us to be at your service and we all look forward to welcome you again soon. Thank you and best regards,

8/10 Buono

mazcaa, milano

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Una pausa di relax..
Struttura sebbene non di recente costruzione adeguatamente mantenuta. Spiaggia confortevole. Ristorazione adeguata. Personale gentilissimo. Per migliorare il resort non guasterebbe un servizio di animazione o intrattenimento perché alle 22 tutto muore. Nel complesso siamo stati molto bene adatta a chi vuole rilassarsi per qualche giorno al mare in indonesia.
Soggiorno di 4 notti ad agosto 2018
Risposta di Management of Ayodya Resort Bali, il giorno 28 ago 2018
Dear Mr/s. Mazcaa, Thank you for your trust and appreciation towards our hospitality. It is a pleasure for us to hear from our visiting guest that we could provide you the best possible we can during your stay, as it aims to make our guest wants to return to our resort. Once again thank you, for being our guest and for sharing your positive experience of Ayodya Resort Bali with other readers. Definitely will be shared this with the team in order to keep the same spirit and the good work. We would love to welcoming you back. Thank you and best regards,

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 11 notti ad aprile 2018
Risposta di Management of Ayodya Resort Bali, il giorno 7 giu 2018
Dear Sir/ Madam, Thank you very much for sharing your great hospitality experience with other guest. Warmest regards,

10/10 Eccellente

Mario

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo rapporto qualità/prezzo. Spiaggia incantevole, colazione ricchissima, organizzazione perfetta
Risposta di Management of Ayodya Resort Bali, il giorno 24 apr 2018
Dear Mr. Mario, Thank you very much for sharing your great hospitality experience with other guest. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. Appreciate your wonderful feedback and we look forward to welcoming you back on your next return to Bali. Thank you and best regards,

10/10 Eccellente

flavio, italy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
In Nusa Dua...
We spent 5 days in this structure. There are many positive things to say...and few suggestions. Excellent he position, very close to the beach (with clear sands and good seaside). The quality of the breakfast: excellent. The rooms are well cleaned Let me suggest somethings. Also if I already demonstrate to appreciate the quality of the food, i suggest to create a special daily corner, in order to add special dishes present only in a specific day of the week, in order to create a sort of variety. Staing for a week could be useful see different things to eat. Other "bad" thing is related to the cost for the optionals: i think cost of drinks or other amenities could be discounted, and maybe guest will spend more in the structurea
Soggiorno di 5 notti a luglio 2017
Risposta di Gatot Rahmad, il giorno 7 ago 2017
Dear Mr. Flavio, thank you very much for all the compliment and constructive comment for our development. We will share your input to our related department for further follow up. Please do not hesitate to let us know should have any better idea for our development, thanks again

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ottimo rapporto qualita prezzo
Struttura imponente assai scenografica tale da gratificare l'ego del cliente. Difficili gli spostamenti mare e ristorante per la colazione. Sarebbe utile una navetta come in altri resort du questo livelli. Prezzi esageratamente alti pe Bali, anche se di buona qualità. Wi fi e ser vizio insuffuciente in spiaggia. Mare abbastanza pulito e acqua color turchese, un vero miracolo per Bali.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Splendido resort.....
Splendido resort..... Anche se le camere un po' datate , il resto veramente bello. Personale veramente gentile e disponibile. Lo consiglio vivamente ......

10/10 Eccellente

eleonora, reggio emilia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Resort super confortevole di fronte al mare
Appena arrivi all' Ayodia ti accorgi di essere in un luogo meraviglioso.. Con un panorama stupendo sulla "laguna" molto curata e abitata da splendidi aironi.. Poi ci si accorge che oltre a essere in un posto raffinato ci si trova in un ambiente in cui il confort degli ospiti viene al primo posto!!! Come per esempio i maxi divani che arredano la lobby pensato anche per stendervici sopra, magari la sera sorseggiando uno degli ottimi coktail che servono e ascoltando un po' di musica.. La posizione di fronte a una spiaggia ampia è strategica infatti si possono fare bagni in mare ( anche se un po' agitato) e praticare surf .. Oppure disporre delle due splendide piscine.. Quella vista mare è di poco più piccola ma spettacolare!!! Per quanto riguarda la ristorazione si mangia bene.. Unico neo i prezzi un po' alti.. La colazione a buffet, che nel nostro caso era compresa nel pacchetto, è spettacolare.. Sia per il dolce che per il salato.. E rispecchia gli alti standard asiatici per i buffet con gusto continentale!!!! Io ci tornerò

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
old fashion
era un bel hotel forse durante gli anni ottanta...

6/10 Soddisfacente

Simone, Milano

Mi è piaciuto: Personale e servizio
OTTIMO PER RILASSARSI
L'Hotel e la sua laguna e la natura circostanti sono molto belli, le camere sono vecchiotte.Il personale e' sempre molto gentile, la pulizia e' media,standard Asiatico.Puliscono cento volte al giorno le parti comuni#pavimenti ecc..#,e poi magari trovi i tavoli della colazione appicicosi. La qualita' della colazione e' scarsa per un Hotel di 4 stelle,ma comunque accettabile e abbondante,molti i cibi asiatici.Le camere avrebbero bisogno di una rinnovata,soprattutto il bagno,che ha la doccia nella vasca.Hanno delle tafiffe esagerate per le cose non comprese:nolleggio bici,cene,bar,tennis,il collegamento ad internet ha un prezzo assurdo. Comunque e' stato un buon soggiorno.

8/10 Buono

Ottavia eWalter, 20900 Monza MB, Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ci ritorneremmo sicuramente!
Pisizione meravigliosa per il mare, personale gentilissimo e cibo ottimo. Pulito e curato.

6/10 Soddisfacente

daniele, cagliari

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
ayodya hotel
il personale dell' hotel e' nella gran parte dei casi molto gentile l'hotel come struttura e' bellissima non bisogna dimenticare che originariamente era un hilton. tuttavia l' hotel necessita di seria manuntenzione... in apparenza e' tutto luccicante ma se guardi sotto il letto trovi il calzino del vecchio ospite ... il caffe' e lo zucchero in camera e' contato e lo devi elemosinare -....devi chiedere per favore di avere gli ascigamani puliti ogni giorno ... non ne hanno a sufficienza... la mattina al mare non hanno lettini a sufficienza. il bagno e' sul versante sporco.. abbiamo dovuto comperare i prodotti per pulirlo noi ... aveva un odore-!!! lo scarico della doccia era intasato .. voglio dire sono tutte piccole cose ovviamente .la vacanza nell' hotel e' stata dopotutto piacevole pero' ecco ci sono stati questi episodi che uniti a qualche personaggio dipendente del hotel un po' cafone... che diciamo hanno guastato un po' la vacanza. se e' molto piu' economico rispetto agli hotel vicini c' e' un motivo!!! come sempre

10/10 Eccellente

Pamela

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely love this place. No complaints at all
Soggiorno di 5 notti ad aprile 2024
Risposta di Vineet Mahajan (General Manager), il giorno 29 apr 2024
Dear Pamela,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Eccellente

Carmeila

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic property if you want a nice beach (although there was a lot rubbish at the waters edge) friendly staff and great amenities in a nice quiet environment, and only a short taxi ride to hustle and bustle.
Soggiorno di 5 notti ad aprile 2024
Risposta di Vineet Mahajan (General Manager), il giorno 26 apr 2024
Dear Carmeila,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

6/10 Soddisfacente

Divyansh

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Rooms were not in good conditions. Specially bathroom. Very congested. Lobby had so many ants and inside the room. We also noticed, if you book directly through Ayodya Resort website, you get a better room and AC lifts. If you book through Agents website for example Expedia. You will get a room in not well established area. Lifts would be without AC and most of time won't work. Same menu in Buffet every day...Not happy
Soggiorno di 7 notti ad aprile 2024
Risposta di Vineet Mahajan (General Manager), il giorno 22 apr 2024
Dear Divyansh,I would like to express my sincere apologies for the shortcomings you experienced during your recent stay at Ayodya Resort Bali. Your feedback is incredibly valuable to us, and I appreciate you taking the time to share your concerns with us.I'm truly sorry to hear that the condition of your room, particularly the bathroom, did not meet your expectations. Maintaining the highest standards of cleanliness and comfort in our accommodations is paramount to us, and it's disappointing to learn that we fell short in this regard. Rest assured, I have personally addressed this matter with our housekeeping team to ensure that the issues you encountered are promptly rectified.Additionally, I apologize for the presence of ants in the lobby and inside your room. We understand the importance of pest control and cleanliness in maintaining a pleasant environment for our guests, and I assure you that we are taking immediate steps to address this issue and prevent any recurrence.Regarding your observation about room allocation based on booking channels, I want to assure you that it is never our intention to differentiate between guests based on how they book their stay. We strive to provide a consistent and exceptional experience for all our guests, regardless of the booking method. Your feedback regarding this matter is deeply concerning, and I will personally investigate this to ensure that our room allocation processes are fair and transparent for all guests.I understand your disappointment with the buffet menu repetition, and I apologize for any inconvenience this may have caused. Your feedback has been shared with our culinary team, and we will work on diversifying our menu offerings to provide a more enjoyable dining experience for our guests.Once again, please accept my sincerest apologies for the issues you encountered during your stay. We value your feedback, and we are committed to making the necessary improvements to enhance the overall guest experience at Ayodya Resort Bali. If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to reach out to me directly.Thank you for bringing these matters to our attention, and I hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Caryn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is very large and in a great spot for what we needed away from the hussle of busier areas like Legion & Kuta. The Nusa Dua area is so clean, people are not pushy and amazing beach. The gardens are relaxing with cheeky squirrels and monitors. The only negative was the main pool bar was very slow or forgot our orders. Was also hard to get their attention as didn't wander to see if anyone wanted a drink. The hotel room was a little outdated with some peeling paint,rust etc but still a lovely room. Will visit again.
Soggiorno di 5 notti a marzo 2024
Risposta di Vineet Mahajan (General Manager), il giorno 26 mar 2024
Dear Caryn,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the spaciousness of our hotel and its peaceful location in Nusa Dua. It's wonderful that you found the area clean and the beach beautiful, providing a relaxing atmosphere for your stay.We appreciate your feedback regarding the service at the main pool bar. Please accept our apologies for any inconvenience caused by the slow service and difficulty in getting the attention of the staff. Your comments will be shared with our team for improvement, as we strive to provide prompt and attentive service to all our guests.We also appreciate your feedback about the condition of the hotel room. Rest assured that we are continuously working to maintain and improve the quality of our accommodations to ensure a comfortable stay for our guests.We're glad to hear that despite these issues, you still had a lovely time and are willing to visit us again. We look forward to welcoming you back and providing you with an even better experience on your next visit.Warm regards,Vineet MahajanGeneral Manager

10/10 Eccellente

lynette

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Certainly the service and cleanliness of the property. Definitely stay there at the Palace again
Soggiorno di 7 notti a marzo 2024
Risposta di Vineet Mahajan (General Manager), il giorno 25 mar 2024
Dear Lynette,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Eccellente

darren, lakes entrance

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love the location,the buildings,facilities and especially the staff
Soggiorno di 10 notti a marzo 2024
Risposta di Vineet Mahajan (General Manager), il giorno 25 mar 2024
Dear Darren,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Exciting news! Our new Kids Water Play Area, complete with water slides and a Splash Pad, is now open for families to enjoy by the main pool.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

10/10 Eccellente

Pao Chu

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sangat puas sekali
Soggiorno di 3 notti a marzo 2024
Risposta di Vineet Mahajan (General Manager), il giorno 23 mar 2024
Dear Pao Chu,On behalf of our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We are excited to inform you that our new Kids Water Play Area, featuring water slides and a Splash Pad, is now open for enjoyment. Families with children are invited to make use of this exciting addition by the main pool of the resort.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Haci

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super lækkert hotel. Ekstrem god service meget venlig smilende personale. Man føler sig værdsat og velkommen. Det bliver ikke sidste gang jeg besøger dette sted. Morgenmaden var suoer gidt og stort udvalg. God roomservice. Alt i alt super dejlig ophold. Kan stærkt anbefales❤️
Soggiorno di 10 notti a febbraio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 12 mar 2024
Kære Haci,Vi er glade for at høre, at du nød den fremragende service fra vores venlige og imødekommende personale, samt morgenmaden og roomservicen.Tak for dine pæne ord og vi glæder os til at byde dig velkommen igen. Hvis du har brug for yderligere hjælp eller har spørgsmål, er du velkommen til at kontakte os. Vi sætter virkelig pris på din anbefaling!Med venlig hilsen,Vineet MahajanGeneral Manager

10/10 Eccellente

Pranay

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A perfect place if you want a Bali vibe mixed with luxury and not the modern look and feel. Well visit again.
Soggiorno di 5 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 10 mar 2024
Dear Pranay,On behalf of our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We are excited to inform you that our new Kids Water Play Area, featuring water slides and a Splash Pad, is now open for enjoyment. Families with children are invited to make use of this exciting addition by the main pool of the resort.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

6/10 Soddisfacente

Quoc

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Old, dirty There are a lot of mosquitos in room
Soggiorno di 3 notti a marzo 2024
Risposta di Vineet Mahajan (General Manager), il giorno 8 mar 2024
Dear Quoc,On behalf of our entire resort team, I want to express our sincere gratitude for choosing to stay with us.Guest input is of utmost importance to us, and we approach it with great seriousness. Being on the tropical Island of Bali, mosquitoes and flies are common here, but we have a dedicated pest control team and scheduled fogging of all areas in and around the resort to ensure that there is no breeding on the premises. Additional mosquito coils, electric repellents, sprays, etc., are also available at the resort upon request. We wish you had contacted the team during your stay, and we would have asked our pest control team to take immediate action, especially for your room.We are genuinely sorry to hear that Bali and our resort did not meet your expectations. It is disheartening for us, and I sincerely hope to have the opportunity to welcome you back to this enchanting island for a truly memorable stay on the "Island of the Gods."Best regards,Vineet Mahajan General Manager

6/10 Soddisfacente

Lucio

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a febbraio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 2 mar 2024
Dear Lucio,On behalf of our entire team, thank you for your recent stay at our resort.We are sorry to hear that some aspects of your experience at our resort did not meet your expectations. I cannot turn back the clock and change your experience. For this, I sincerely apologize.We are truly saddened to read that Bali and our resort did not meet your expectations. We sincerely hope to welcome you back one day to this magical island for a memorable stay on the "Island of the Gods."Best regards,Vineet Mahajan General Manager

8/10 Buono

Ricardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was too quiet for my liking. Needs more light and music. No night or evening activities or events.
Soggiorno di 5 notti a febbraio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 19 feb 2024
Dear Ricardo,Thank you for sharing your feedback with us. We appreciate your insights into your experience, and we're sorry to hear that you found the atmosphere too quiet for your liking during your stay. Providing a comfortable and enjoyable environment for all our guests is important to us, and we regret that we fell short of meeting your expectations in this regard.We will certainly take your suggestions regarding adding more light and music into consideration. Your feedback helps us identify areas where we can improve, and we will work towards enhancing the ambiance of our resort to better suit the preferences of our guests.While we do offer a host of cultural activities and performances on a daily basis at Bale Banjar and Balinese Dance and Dinner on every Wednesday and Saturday at Balinese Theatre within the resort, we do understand that its not what you are looking for. I truly value and always appreciate all our guest’s feedback as an opportunity to potentially further elevate our offerings and services and our guests future stay experiences and rest also assured that your personal preferences had been duly noted so that to better anticipate your needs and requirements and on behalf of the entire team, I look forward to be welcoming you back for another holidays stay on “Island of the Gods”.Warm regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Dianna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ayodya Palace benefits are amazing. Only feedback would be if the room was serviced earlier in the day.
Soggiorno di 8 notti a febbraio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 17 feb 2024
Dear Dianna,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found the benefits of Ayodya Palace to be amazing. Providing exceptional experiences for our guests is our top priority, and we're delighted that you enjoyed the perks of staying with us.We appreciate your feedback regarding the timing of servicing the room. Ensuring that our guests have a comfortable and seamless stay is important to us, and we will certainly take your comments into consideration as we strive to improve our services.Your satisfaction is important to us, and we hope that despite this, you had an enjoyable stay with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Thank you for choosing Ayodya Palace, and we look forward to welcoming you back soon.Warm regards,Vineet MahajanGeneral Manager

8/10 Buono

Kong, Calgary

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Beautiful design hotel with hugh property. Rooms and some areas need to be concerned and upgraded. Linens and towels are ages. Drawers, telephone, tables in my room were not clean. I love this hotel, but can't recommend to my friends because there are few areas need to be fixed and cleaned.
Soggiorno di 3 notti a febbraio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 16 feb 2024
Dear Kong,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.We understand that our property may have elements that reflect its history and traditional Balinese architecture, and we continuously strive to improve and update our facilities to meet the expectations of today's guests while preserving the charm of the past and Bali.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Buono

Hemang Bhupendra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is good but old. Surrounding area is good. Safe and quite. Nice beach good facilities and staff very friendly
Soggiorno di 5 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 29 gen 2024
Dear Hemang,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Robin

Soggiorno di 1 notte a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 29 gen 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Buono

Robin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 25 gen 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Robin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 25 gen 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Robin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 25 gen 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 25 gen 2024
Dear Robin,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing staff, beautiful environment & bird life
This was a beautiful, serene and comfortable place to stay. In particular, the staff demonstrated an amazing level of attention to detail, even remembering my room number by my 2nd night at dinner, and thanks to the remarkable landscaping, the bird life was stunning. I did have some difficulty arranging an airport pick up, but otherwise, it was a perfect place to stay. Looking forward to another chance to visit!
Soggiorno di 4 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 19 gen 2024
Dear Guest,Thank you for sharing your positive experience at Ayodya Resort Bali. We're delighted to hear that you found our resort beautiful, serene, and comfortable.It's fantastic that our staff's attention to detail, including remembering your room number, contributed to your enjoyable stay. We appreciate your understanding regarding the airport pick-up, and we'll use your feedback to improve our services.The natural surroundings and bird life at our resort indeed add to the charm of the environment, and we're glad you had the chance to appreciate it.We look forward to the opportunity of welcoming you back for another memorable visit to Ayodya Resort Bali.Best regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Sakthitharan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 7 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 16 gen 2024
Dear Sakthitharan,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Buono

Rajat

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
It's an okay property, it is a traditional Balinese style resort, so don't expect new modern styling, having said that, the resort is still good. It's beach facing, there are two pools, one inside the property and another infinity pool next to the beach bar and beach. Plenty of day beds and sun loungers, happy hour cocktails. Our room had problem, so they upgraded us to yheor club resort (Ayodya Palace) so that was good. Staff is amazing and very helpful all throughout the resort
Soggiorno di 6 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 16 gen 2024
Dear Rajat,Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.We apologize for the issue with your room, but we're glad we could resolve it by upgrading you to Ayodya Palace.Your kind words motivate us to continue providing excellent service. Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

6/10 Soddisfacente

Morgan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Loved the character of the property, felt cultural and being surrounded by the tropical gardens and wildlife was wonderful and made me feel relaxed. The service at the beach wasn’t very good. Seemed the staff would reluctantly take your order once told by someone to do so otherwise they would walk right past you. Also on a daily basis they would run out of options on the menu, I.e chips/fries, toasted cheese and ham sandwicheds and even Ice cream. Staff didn’t seem to bothered or apologetic.
Soggiorno di 6 notti a gennaio 2024
Risposta di Vineet Mahajan (General Manager), il giorno 11 gen 2024
Dear Morgan,Thank you for choosing Ayodya Resort Bali and for sharing your experience with us. We appreciate your positive comments about the character of our property, the cultural ambiance, and the serene tropical gardens, which contributed to your relaxation.However, we sincerely apologize for the shortcomings you experienced at the beach regarding the service and availability of menu items. Your feedback is invaluable, and we take it seriously. We regret any inconvenience caused by the staff's reluctance and the unavailability of certain menu options. Please rest assured that we will address these issues with our team to ensure improvements in both service and menu availability.Our commitment is to provide exceptional service, and we apologize for falling short during your visit. We genuinely appreciate your insights, and your comments will help us enhance our guest experience. If your travels bring you back to Nusa Dua, we hope to have the opportunity to welcome you again and exceed your expectations.Thank you for your understanding and for being our valued guest.Best regards,Vineet MahajanGeneral Manager

6/10 Soddisfacente

Thavisha

Viaggio con famiglia e bambini piccoli
Our stay at Ayodya was ok, but not great. The hotel is grand and impressive to look at, but the rooms are dated and in need of an update.
Soggiorno di 4 notti a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 10 gen 2024
Dear Thavisha,Thank you for taking the time to share your feedback about your recent stay at Ayodya Resort Bali. We are sorry to hear that your experience did not meet your expectations. I cannot turn back the clock and change your experience, I can certainly recognize and understand that this incident has had a negative impact on what was meant to be a positive, and enjoyable time away with your family. For this, I sincerely apologize Your experience does not reflect the high standards we aim to provide, and we regret any frustration it may have caused.We appreciate your comments about the facility's age, and we understand the importance of maintaining a fresh and updated atmosphere. We will continue to upgrade our services and facilities.If you ever reconsider and choose to give us another chance, we would welcome the opportunity to provide you with a more positive experience.Best regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Kim

Soggiorno di 6 notti a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 29 gen 2024
Dear Kim,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Buono

Nagur Hassan

Soggiorno di 1 notte a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 5 gen 2024
Dear Nagur,Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.We look forward to welcoming you once again in the near future to Ayodya Resort Bali. Best Regards,Vineet MahajanGeneral Manager

4/10 Scarso

Johan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Pro: near to beach, strong aircon Con: very slow check in process (took long time to find expedia booking), dirty refridge, missing towel and soap/shampoo, broken electronic keypad (need to change battery). And above all, very slow wifi.
Soggiorno di 3 notti a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 29 dic 2023
Dear Johan,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Please accept my apologies pertaining to the internet during your stay. Team has already taken it up with the Internet Service Provider (ISP) and the same has been fixed now. Apologies once again for the inconvenience.Please be rest assured that your feedback has not fallen on deaf ears, and that I have already addressed your concerns with my team to ensure that all points mentioned are looked into and corrective actions are taken, immediately.I sincerely wish that you had had a better experience with us and that you had left the resort thinking about a return trip, as does happen with almost all of our guests. I remain positive and hope that you will consider coming back to us in the future so that you can experience the true Balinese experience, until then I remain at your disposal for any further assistance you may need.Best regards, Vineet MahajanGeneral Manager

10/10 Eccellente

Nagur Hassan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
My stay at Ayodya Bali Resort was a blend of good and underwhelming experiences. Accommodation: The rooms felt outdated with worn furnishings and broken cupboards, detracting from the overall comfort. The lighting, both indoors and outdoors, was disappointingly dull, failing to add the desired ambiance. Service Response: A significant issue was the staff’s responsiveness. Getting assistance for in-room dining or general inquiries often required multiple calls or physically visiting the reception, which was inconvenient. Positive Aspects - Resort Activities: On a positive note, the resort excelled in family-oriented activities. The kids’ camp was engaging, and the events near the reception were enjoyable, adding to the holiday spirit. Conclusion: While Ayodya Bali Resort shines in family activities, it falls short in room maintenance and service efficiency. If prioritizing activities and family amenities, it’s a viable option. However, for those valuing room quality and service, exploring other options might be advisable. The resort could significantly improve with attention to these areas.
Soggiorno di 3 notti a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 29 dic 2023
Dear Nagur,Thank you for sharing your detailed feedback about your stay at Ayodya Bali Resort. We appreciate your honest assessment, as it provides valuable insights into both positive aspects and areas that need improvement.We are pleased to hear that you enjoyed the family-oriented activities, such as the engaging kids' camp and enjoyable events near the reception. However, we genuinely apologize for the shortcomings you experienced with room quality and service responsiveness. Your comments regarding outdated rooms, worn furnishings, and dull lighting have been duly noted and please be rest assured that we are working on enhancing the same.We take your feedback seriously and will address these issues promptly to enhance the overall guest experience. We appreciate your constructive criticism and hope to have the opportunity to welcome you back, providing an improved and more satisfying stay.Best regards,Vineet MahajanGeneral Manager

10/10 Eccellente

Gert Andries David du

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The resort is well maintained and the staff are super friendly and helpful. The dining at Genji Japanese restaurant is second to none and the other dining options are good as well. Walking distance from Bali collection with great dinning and shopping opportunities. Loved the stay. Will be back
Soggiorno di 11 notti a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 28 dic 2023
Dear Gert,Thank you for sharing your positive experience at our resort. We're delighted to hear that you found Ayodya Resort well-maintained and our staff super friendly and helpful. It's wonderful that you enjoyed the dining experience at Genji Japanese restaurant and found the other dining options to be good. The convenience of being within walking distance from Bali Collection with its great dining and shopping opportunities is indeed a plus.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay. Your satisfaction is our priority, and we're committed to providing exceptional experiences each time you visit.Best regards,Vineet MahajanGeneral Manager

10/10 Eccellente

JASREMAN

Soggiorno di 1 notte a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 27 dic 2023
Dear Jasreman,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

8/10 Buono

Lyndsay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property has unique features.Very friendly staff and the environment was serene!
Soggiorno di 6 notti a dicembre 2023
Risposta di Vineet Mahajan (General Manager), il giorno 19 dic 2023
Dear Lindsay,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager