The service was excellent. Food was delicious and beautifully served. We had a car at our disposal, and the second day we bought a wonderful full day tour from them - it was comfortable, reasonable, and thorough.
On the first night there we were the only guests. Possibly because the hotel is not right on Inle Lake, but we were happy to be away from the hustle and bustle, and loved the amenities that were provided, plus the peace and quiet of the neighborhood.