Hotel vicino a OSF HealthCare - Normal

“questo soggiorno è stata una piccola fiaba di poche ore. La casa risale all'Ottocento (è una villa) ed è registrata infatti nel Registro Nazionale statunitense dei luoghi storici. Entrando si viene subito trascinati in un'atmosfera magica perché le varie stanze sono rimaste arredate come un tempo: camini, grandi mobili in legno, palchetti originali e tanti piccoli oggetti curiosi (sarebbe lungo descriverli, vi consiglio una visita sul sito ufficiale della Vrooman Mansion). Le due signore che...

“Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . ”

“Our room was 75° plus for two days. I let the front desk know apparently the compressor for the AC was broken. The manager, Sarah was supposed to get back to me regarding a comp. I never heard back.”

“Clean, quiet, and always comfortable. Friendly staff, and the check-in was delightful. I felt Welcome.”

“Our room had a weird smell, like a stinky guest was in the room before us. The mattresses were unbelievably hard and so uncomfortable. ”

“Breakfast wasn’t that good pool wasn’t dirty hot tub was ok ”

“parking was secure. ”

“Stayed here for a week and never got my room cleaned once. I ended up having to set my dirty towels and garbage outside of the door to be picked up by the cleaning staff. Thought that might encourage them to step inside, vacuum and possibly replace the towels with fresh ones but no. Kind of ridiculous considering I paid $600+ for my stay. ”

“Value hotel with plenty of space. I would stay again.”

“Excellent ”

“Everybody was great, but the property is definitely showing its age.”

“The halls reeked of body odor, and our room at least did not, but the bathroom was disgusting. I’m not even a clean freak, and it bothered me to where I wouldn’t walk barefoot. Hair all over the floor and something that looked like melted chocolate all over the hair dryer. They clearly wiped down the sink and toilet and that was all. The linens were clean, if not we would have left, even though we were only there 10 hours. Will never go back, and this makes me never want to stay in a super 8...

“the hotel was well-equipped, clean, and the staff was pleasant to deal with.”

“Room was large and clean. Breakfast was good. ”

“Nice clean room”

“It was a decent experience. Day staff seems annoyed. Night staff was excellent...courteous and professional.”

“Hair of unknown source was found in the bathroom sink, on the bathtub floor and walls. Amenities were limited and the front desk staff was unfriendly. ”

“Great place to stay for a night while on a roadtrip! Clean,comfy bed, decent price & friendly front desk staff”

“Desk clerk girl wasn’t understandable. No English.. Nice though . A/C heat very loud and ran continuously. ”

“Pool was cold and very noisy hallways. You could hear everyone.”