4/10 Scarso
Viaggiatore verificato
11 apr 2026
Mi è piaciuto: Pulizia
The unit was very clean and we were were able to check in early. However as soon as we did we realized the unit was not as listed. The "beachfront" unit had no view of ocean or sand dunes, just some bushes and a muddy little pond. It was not even walking distance to the beach. The beach was over a mile away on a busy road with no sidewalks. We immediately called and asked for a unit with a view. The answering service said they would pass along our request and get back to us.The service got back to us saying they hadn't gotten a response from the decision. Meanwhile we stayed out of the unit waiting for a response. After 5 pm we gave up and settled in, but called to ask if we could at least receive a discount. We didn't get any response to that request. We made the best of our stay, but the unit was simply not what we thought we had paid for. We've had good experience with Vacasa before, so we were disappointed and baffled that this unit could be so different from the listing and that no action was taken on our concerns.
Viaggiatore verificato
Soggiorno di 2 notti ad aprile 2026