Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our stay was terrible. If I could find a more suitable word, it would be disaster. This rental was filthy (we were assured that every unit is deep cleaned and sanitized between renter) our feet were black from the floors. The screens aren’t all the way on, the ac units don’t work well or stay on. The power kept going off and the tub is peeling paint. We had babies with us and everything they touched seemed to crumble out dust and paint etc. it was horrible. And when we reached out upon arrival to an 85 plus degree unit that the power and Acs kept turning off, we were told that they don’t do emergency service after 8pm and if we decided to go somewhere else due to the horrible conditions of the rental and the heat with our kids, we would receive no reimbursement. So basically a sorry, not sorry. When someone finally came the following day, it was like 3pm and he didn’t know what was causing it and said to request an electrician if it continued. Then, when we requested more towels, they insinuated that what they gave (1 towel and 1 beach towel for each guest) should be enough for our stay and asked if we had more than who we told them about. I’m sorry, some of us have to shower daily because of the filth of the unit and the humidity and no truly functioning ac units. 10/10 do not recommend and will never use this service again. Horrible customer care, horrible cleaning, nasty units.