Hall

Recensioni per Baymont by Wyndham Bellevue / Omaha

2.5 out of 5
Baymont by Wyndham Bellevue / Omaha
305 Fort Crook Rd, Bellevue, NE

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 78 su 274 recensioni" "
Valutazione di 8 - Buono. 66 su 274 recensioni" "
Valutazione di 6 - Soddisfacente. 57 su 274 recensioni" "
Valutazione di 4 - Scarso. 45 su 274 recensioni" "
Valutazione di 2 - Terribile. 28 su 274 recensioni" "

7,0/10

Pulizia

7,4/10

Personale e servizio

6,4/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Chris

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking was not the best. Lots of U-Haul equipment in the parking spots. Property owner runs U-Haul businesd
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 24 apr 2024
Hi Chris,We apologize for the inconvenience you experienced with the parking situation. Your feedback is important, and we'll work to ensure better parking arrangements for our guests in the future. Thank you for bringing this to our attention, and we appreciate your understanding.

10/10 Eccellente

Wanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 24 apr 2024
Hi Wanda,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

2/10 Terribile

Levy

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room smells like cigarette and the bed sheet has animals hair and stains.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Levy,Ensuring a clean and comfortable environment is of utmost importance to us, and we regret that we fell short of your expectations. Rest assured, we will address these issues immediately to prevent recurrence. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention.

8/10 Buono

Greg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 8 apr 2024
Hi Greg,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Buono

Carla

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
To many uhaul all over
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 6 apr 2024
Hi Carla,Thank you for your feedback. We appreciate your stay and would love to hear more about how we can improve for your next visit.

6/10 Soddisfacente

Helen

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I wouldn't rent a room from here again. There is a hole in the arm chair, crumbs on the carpet like it hadn't been vacuum, and soda rings on the end table bybthe bed. Neighbors were loud and cursing at each other.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 4 apr 2024
Hi Helen,This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience you faced. We will speak with our team to ensure that similar incidents are prevented in the future. Our team hopes to have the opportunity to provide you with a better stay.

6/10 Soddisfacente

Samantha

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
You get what you get for the price.
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 27 mar 2024
Hi Samantha,We strive to provide value for our guests and appreciate your understanding. We'll continue working to improve our services and ensure a pleasant stay for all our guests. If you have any further concerns, please don't hesitate to reach out.

6/10 Soddisfacente

Toni

Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 8 apr 2024
Hi Toni,Thank you for sharing your feedback with us. We appreciate your honest rating and are committed to continuously improving our services to better meet your expectations. If there are specific areas where you feel we can enhance your experience, please do not hesitate to let us know.

10/10 Eccellente

Sayayin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 16 mar 2024
Hi Sayayin,We're thrilled to hear you had a nice stay. Thank you for choosing us. Can't wait to welcome you back again soon. Safe travels!

8/10 Buono

Dana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Good location and friendly staff. Above average breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 14 mar 2024
Hi Dana,Our team is pleased that you enjoyed the excellent location of our hotel and the friendliness of our staff. We are also glad to hear that you found our breakfast offerings satisfactory. Your kind words motivate us to continue delivering excellent service. We can't wait to welcome you back for another exceptional stay!

8/10 Buono

Janice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Sophia CSR, il giorno 12 mar 2024
Hi Janice,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 Scarso

Phil

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The caulking in the bathroom was breaking away from the wall. The floors installed in the bathroom were the wrong type. You should not use slippery tiles in a bathroom. I put the floor towel down and it slid across the floor when I stepped on it and I fell backwards into the tub. There wasn't a do not disturb sign in the room. We had to get one from the front desk and it took awhile for the desk clerk to answer the bell. The so called breakfast was a joke, waffles and dry cereal, no fruit and the mini muffins were so gooey they stuck to the roof of your mouth. The pillows were uncomfortable as well.
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 22 feb 2024
Hi Phil,We regret the distressing experience you encountered during your stay. Our team takes this feedback seriously and is immediately investigating and addressing these concerns, including a thorough inspection and necessary maintenance. Please accept our sincerest apologies for falling short of your expectations. We're committed to improving and ensuring such issues are not repeated. Your input is vital, and we appreciate your patience as we work to rectify these problems.

8/10 Buono

Umer Imam ud

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 23 feb 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Eccellente

Wendy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 21 feb 2024
Hi Wendy,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 Buono

Taryn

Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 20 mar 2024
Hi Taryn,Thank you wholeheartedly for leaving a rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.

2/10 Terribile

Cody

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very unfriendly and rude, which made for an awful check in experience. The facility looks a little rundown on the outside, but is worse on the inside. Holes in stained curtains, mildew, plugs in outlets would fall out easily, and the ways were really thin. I would not recommend this place to anyone.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 15 feb 2024
Hi Cody,We're deeply sorry to hear about your disappointing experience. Please accept our sincere apologies for the subpar service and the condition of your room. Rest assured, we will address these issues promptly to ensure they are resolved and not repeated. We truly value your feedback and hope to have the opportunity to regain your trust in the future.

6/10 Soddisfacente

Jaime

Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 13 feb 2024
Hi Jamie,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

4/10 Scarso

Falycia

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 12 feb 2024
Hi Falycia,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

8/10 Buono

david

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Decent place, clean. Good for a one night stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 5 feb 2024
Hi David,Thank you for your feedback. We're pleased to hear that you found the place decent and clean, suitable for a one-night stay. If there's anything specific you think we can improve upon to enhance the experience, feel free to let us know. We appreciate your stay and hope to have the opportunity to host you again.

8/10 Buono

ted

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean room
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 31 gen 2024
Hi Ted,It's great to hear that you found our rooms clean to your satisfaction. Maintaining high standards of cleanliness is a top priority for us. We look forward to hosting you again soon.

2/10 Terribile

CJ

Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 28 gen 2024
Dear Guest,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

8/10 Buono

Alejandra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good service.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 25 gen 2024
Hi Alejandra,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

8/10 Buono

Sonya

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The front desk when we checked in was less than helpful. But it was easy to check in. The room was adequate for our needs.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 19 gen 2024
Hi Sonya,We regret any inconvenience you experienced with the front desk during check-in. However, we're glad to hear that the check-in process was easy, and that the room met your needs. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 Eccellente

Rafael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 14 gen 2024
Hi Rafael,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Eccellente

Alyssa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 9 gen 2024
Hi Alyssa,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

6/10 Soddisfacente

Joel

Mi è piaciuto: Pulizia e personale e servizio
Risposta di Sophia CSR, il giorno 8 feb 2024
Hi Joel,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Eccellente

Dane

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 30 dic 2023
Hi Dane,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 27 dic 2023
Hi Sandra,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Soddisfacente

Keith

Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 24 dic 2023
Hi Keith,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Eccellente

James, Salina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 6 dic 2023
Hi James,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Soddisfacente

bailey

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 6 dic 2023
Hi Bailey,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel was clean and modern. The railroad tracks was near the hotel and you could hear every door slam, so it was noisy. The water took forever to warm up, and once it did was very hard to adjust. So no showers for us.
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 6 dic 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Sophia CSR, il giorno 4 dic 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4/10 Scarso

Sandra

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was a glorified motel 6. Was dirty. Had to go get batteries for tv remote. Tv kept cutting in and out. Seems heat was preset. Couldn’t get it any warmer. No conditioner in shower. No foot towel.
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 29 nov 2023
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Buono

Chris

Soggiorno di 3 notti a novembre 2023
Risposta di Sophia CSR, il giorno 24 nov 2023
Hi Chris,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Eccellente

Jerald

Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 6 dic 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 Soddisfacente

Dani

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
My room was not cleaned when I had arrived. There were towels in a pile on the bathroom floor and it looked like someone had only haphazardly covered the beds and one of the pillow cases was not clean. On the other hand, it was relatively quiet and I felt safe staying there alone. The staff was also polite.
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 16 nov 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Buono

Sandra

Viaggio di gruppo
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Bueno
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 15 nov 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 Soddisfacente

Misty

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 15 nov 2023
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 Buono

Richard

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Overall, my stay was good. The room needs updating, but the bed was comfortable, and everything worked.
Soggiorno di 3 notti a novembre 2023
Risposta di Sophia CSR, il giorno 11 nov 2023
Hi Richard,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 Buono

Victoria

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 11 nov 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Eccellente

Sandra

Nice
Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 11 nov 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4/10 Scarso

John

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Sloppy painting, Broken Bathroom sink. NO ELEVATOR
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 6 nov 2023
Hi John,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 6 nov 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Soddisfacente

Bryan

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 3 nov 2023
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 Soddisfacente

William

Mi è piaciuto: Personale e servizio
We had a nice sized room and comfortable mattress however the metal bed frame made loud popping noises throughout the night that sounded like they were coming from outside. Very wobbly and loose toilet stool and a tiny bathroom with no ventilation. Unfortunately the trains and sirens throughout the night were also very disruptive.
Soggiorno di 2 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 31 ott 2023
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Eccellente

Kim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 28 ott 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Management is very friendly and helpful! Any issues were promply addressed and corrected. Room was very quiet and clean.
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 25 ott 2023
Hi Scott,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Eccellente

Timothy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place was clean, Friendly staff and convenient location for my plans. I definitely will stay again.
Soggiorno di 2 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 23 ott 2023
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Eccellente

Verna F

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Outstanding!!
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 23 ott 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.