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Recensioni per Best Western Plus Omaha Airport Inn

2.5 out of 5
Best Western Plus Omaha Airport Inn
2510 Abbott Plz, Carter Lake, IA

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 483 su 1003 recensioni" "
Valutazione di 8 - Buono. 242 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 132 su 1003 recensioni" "
Valutazione di 4 - Scarso. 82 su 1003 recensioni" "
Valutazione di 2 - Terribile. 64 su 1003 recensioni" "

8,2/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff at the front desk were extremely helpful and nice.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Liz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice receptionist
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Alain

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Lara

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Receptionist was fantastic! Efficient, friendly, funny, and kind. (I think her name was Audrey?)
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Jacob

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
NA
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 18 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

Jennifer

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Debra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay before your flight.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perkins Restaurant is just across the street and you get a discount for staying at BWP - great place.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Dawn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was great
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 6 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Liliana

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great costumer service!!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 3 apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Beth J, Lincoln

Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 22 apr 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Kayla

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Weight room was missing weights, had lots of spider webs, drinking fountain didn’t work, and the light kept turning off on me. One of the blankets on our bed appeared to have dry blood on it. Front desk lady was nice. Breakfast was your typical hotel breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Randal

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Clean and convenient
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Thank you for your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Judy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Thank you for your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very close to the airport, friendly and helpful staff.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Dale

Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 11 apr 2024
Thank you for feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient to Omaha international airport. Facility was clean and quiet
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 21 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Cindy

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It’s convenient, close to airport, clean. It is looking rundown in the room we had.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 20 mar 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Caleb

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was nice - card(s) never seemed to worked. Clean inside. Pool area was the reason we stayed and that was great!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Candi

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Holly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a good stay at this hotel. We enjoyed the breakfast selections each morning. Staff were attentive and kind. We enjoyed the hotel amenities our room was nice and clean and I thought the beds were comfortable. Appreciated nice accomodations for a budget friendly price.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 18 mar 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

juan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All of it
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 14 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Carson

Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Katie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lady who checked us i was really sweet and kind. The kids had fun in the pool.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 11 mar 2024
Thank you for telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Emily

Mi è piaciuto: Pulizia e servizi
Parking is very limited. Eventually told to park at another hotel and walk back.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 1 mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Deanna, Modesto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 11 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Kimberly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff customer service and close to airport with shuttle service.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

Alisha

Had no hot water for shower
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 26 feb 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly staff - made check-in pleasant at the end of a long day of traveling.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 23 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Kimberly

Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 21 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Dan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 16 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Terry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 16 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place to stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 14 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Aquenyata

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its was very close and convenient to catch flights and shuttle. And they were nice enough to give me a late check out for my flight.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 14 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Shari

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Very nice staff. Clean rooms. Close to airport.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 11 feb 2024
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 Eccellente

Amy

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 11 feb 2024
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 Eccellente

Samantha

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 11 feb 2024
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 Eccellente

Nathalie

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 11 feb 2024
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 Eccellente

Paige

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk lady was super nice and the room was clean!
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 11 feb 2024
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 11 feb 2024
Thank you for letting us know about your stay. Your feedback helps us to improve our performance.

8/10 Buono

Karri

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I called earlier to let them know I would be in late as my flight didn't come in until after midnight and I didn't want them to charge me a cancel fee. When I checked in, they said they already have somebody with that nae who checked in but that was not the case. I showed my ID and they were like oh no. That just tells me they did not check the ID of the person who actually got my room. They finally did get a room, but when I got there the key didn't work therefore having to go back don with my luggage and have them rekey again. I have stayed there many times and never had this issue, but this last trip was more than unbecoming.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 11 feb 2024
Thank you for letting us know about your stay. I apologize for your experience. Your feedback helps us to improve our performance.

6/10 Soddisfacente

Beverly

Viaggio con la famiglia
Decent hotel, but bathroom remodel in the room we were in was sloppy.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 26 gen 2024
Thank you for taking the time to leave us a review. I am sorry to hear that you had a less than enjoyable stay with us. We hope that you had a less than enjoyable stay with us but we do hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 Eccellente

Ben, Olympia

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 21 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Donald

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 21 mar 2024
Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Matt

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 23 gen 2024
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 Eccellente

catherine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 Eccellente

Cilinda

Viaggio di lavoro
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 Eccellente

Laurie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

10/10 Eccellente

Abby

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Thank you for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.