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Recensioni per La Quinta Inn by Wyndham Omaha West

2.5 out of 5
La Quinta Inn by Wyndham Omaha West
3330 N 104th Ave, Omaha, NE

Recensioni

5,8
Valutazione di 10 - Eccellente. 182 su 1000 recensioni" "
Valutazione di 8 - Buono. 207 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 179 su 1000 recensioni" "
Valutazione di 4 - Scarso. 186 su 1000 recensioni" "
Valutazione di 2 - Terribile. 246 su 1000 recensioni" "

5,8/10

Pulizia

7,0/10

Personale e servizio

5,4/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

5,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

Peter

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
property in disrepair. non working light fixtures. security doors nonoperable. bathroom fixtures (toilet paper holder) removed. breakfast bar closed. paint dirty or chipped. ceiling texturing crumbling
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Peter, We appreciate your detailed feedback and regret to hear about your experience. Rest assured we are looking into these concerns to enhance our guests' comfort. For any further assistance, please don't hesitate to reach out to our management team.

4/10 Scarso

Rebecca

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Had to change rooms becuz heater/ac and lights didn't work. In 2nd room there was hair all over the back wall of tub, dirty towels and sheets, carpet smells in rooms and hallways, little to no breakfast, back door broken and open all night, smell of vape etc in the hall which seeps into your room all night.
Soggiorno di 8 notti a marzo 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Rebecca,We appreciate you taking the time to share your experience with us. Our team values all feedback to improve our services for our guests. For any further concerns or assistance, please feel free to reach out to our management team directly.

2/10 Terribile

Margaret

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I do not recommend to stay at this La Quinta. It’s in a sketchy area of town - the lobby is locked 24/7. The hallways reminded me of a horror movie and smelled like chlorine. I had blood stains on my sheets - luckily I pulled the covers down to spot it. Then our bathroom light wasn’t working. The rooms were old. We had dogs with us and my dog wouldn’t even use the bathroom on the grass because there was so much poop that wasn’t cleaned up she didn’t want to walk on it. When I walked into the lobby it smelled like marijuana - I told the hotel staff and they apologized stating it was just a guest that was in there before that smelled of it - I don’t buy it. In our mini fridge there was also left over alcohol from someone else. Overall just VERY unsanitary property - you get what you pay for I guess… dont stay here!!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Margaret, We regret to hear about your experience and apologize for any inconvenience. Cleanliness and security are top priorities for us, and we will address your concerns with the team. Your feedback is valuable and will assist us in making improvements. Thank you for bringing this to our attention.

4/10 Scarso

Alfredo R

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The sink was clogged with water and the sheets were stained..
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Alfredo R, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to address any concerns you may have from your recent visit. Thank you for bringing this to our attention.

6/10 Soddisfacente

gwendolyn

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
I liked area, have lived in city before. I didn’t like that my window shade would not go down, had a gap of 12 inches open for 2 nights. Good thing my room was by the pool. No telephone or clock in the room. I didn’t know that there was no maid service no clean towels for 2nd day. No towel rack.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello gwendolyn,We appreciate your feedback regarding your recent stay with us. Your comments will be shared with our team to address the concerns you mentioned. We strive to provide a comfortable experience for all our guests and regret any inconvenience you experienced. Please feel free to reach out to our management team for further assistance with your concerns.

2/10 Terribile

Adriana

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A bad smell from the moment you enter and the room is horrible. I will never rent here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Adriana,We regret to learn of your disappointment during your recent stay. Guest feedback is valuable, and we'll review your comments with our team for future improvements. Should you wish to discuss your experience further, please don't hesitate to reach out to our management team directly.

10/10 Eccellente

MELESA

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was somewhat off the Main Street which was a little inconvenient. Homeless people hanging around but that is now the new normal. It was quiet and peaceful. No one bothered you. Coffee was good and staff were polite. I would definitely go there again!
Soggiorno di 7 notti a marzo 2024
Risposta di Manager, il giorno 20 mar 2024
Hello MELESA,We are pleased to hear that you found our hotel quiet, peaceful, with good coffee, and polite staff. Our location slightly off the Main Street offers a more serene environment. For any concerns about external factors, we recommend reaching out to management directly. We look forward to welcoming you back on your next visit!

4/10 Scarso

Brian

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff tries hard but the place should be bulldozed. Shower head didnt spray. Toilet didnt flush. Place smells musty. Heater fan nis load never shuts off. Bath fan is broken and very loud. Good size tv though....
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 17 mar 2024
Hello Brian,We appreciate your feedback and apologize for any inconvenience experienced during your stay. We regret to hear about the issues you encountered and will address them with our maintenance team for immediate attention. Your comments help us improve our services for future guests.

6/10 Soddisfacente

David

Viaggio con animali domestici
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
In-room conditions were well maintained- locks, fridge, plumbing, shower were all working and recently painted and caulked. However, the rest of the facility has lots of deferred maintenance needed: badly worn doors, walls, furnishings. Trash in yard, pool empty, dusty, and tarp torn. Room rate advertises breakfast, but no breakfast was available: all machines offline. Strong smell of Indian cooking in the lobby, and odd smells in some corridors. Overall, looks like an OK property that has current management cutting maintenance and deferring or skipping expenses. Was super cheap at $32/night, but will not stay again at this facility.
Risposta di Manager, il giorno 13 mar 2024
Hello David, Thank you for sharing your detailed feedback with us. We appreciate your positive comments about the in-room conditions. We have taken note of your observations regarding the overall facility maintenance and breakfast availability. Your input will be valuable as we strive to enhance our guest experience. Should you choose to stay with us again, we hope to offer an improved environment for your comfort.

6/10 Soddisfacente

Theresa

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Old hotel in need of many updates. They should change their website as no breakfast available. You definitely get what you pay for
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Theresa, Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Our website is regularly updated to reflect current offerings. We apologize for any inconveniences you experienced during your stay.

6/10 Soddisfacente

James E

Mi è piaciuto: Personale e servizio
it was nice and really quiet
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello James E, We are pleased to hear that you enjoyed the quiet atmosphere during your stay with us. Your feedback is valuable to us, and we hope to welcome you back for another peaceful experience in the future.

2/10 Terribile

Kristin

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Disgusting dirty gross
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Kristin, We regret to hear about your experience and take all feedback seriously in our ongoing efforts to improve. We recommend guests to reach out to management directly for any concerns during their stay. Thank you for sharing your thoughts with us.

8/10 Buono

Tracy

Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Tracy, Thank you for choosing to stay with us! We hope you had a pleasant experience and look forward to welcoming you back in the future.

4/10 Scarso

Christopher

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Disappointed that this is a Wyndham property. It is in decay. Halls smell like dog urine. There was no hot breakfast available- got a sack of Sunny D, crackers and mini muffins. Sink head wobbled in room. 2am drunk crowd yelling and screaming in parking lot from bar next door. Soda machine defunct and snack machine did not work. Stay away!
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 21 feb 2024
Hello Christopher, We are sorry to hear about your experience and appreciate your feedback. Please contact management directly so we can address your concerns and improve our service for future guests.

4/10 Scarso

Joe

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
At first at the property I thought it would be an okay stay the lady at the front desk greeted me well however once I got my key to the room the room was incomplete in the bathroom the light wasn't working and the tiles in the shower were separating from the wall they had a fan in the bathroom that was disconnected the bathroom sink was just not complete the window to the room the shades were completely broke I will say it does fall on me that I did not see that they had an exterior pool however I do believe they should notify it as seasonal the TV was also not connected correctly and we had to ask someone to come help us who took a long time to help I thought maybe this hotel could save itself that next morning because I knew they had continental breakfast however they did not tell me at check-in that they did not have got no breakfast even though they offer I will acknowledge they did have a sign but they did not bring it up I feel that this place was unsafe loud because of how close we are to the cars and the overall communication with guests was lacking
Risposta di Manager, il giorno 21 feb 2024
Hello Joe, We appreciate your detailed feedback and regret to learn about the challenges encountered during your stay. We strive to address all guest concerns promptly and ensure a comfortable experience; we encourage guests to reach out to management directly for any further assistance. We value your insights as they assist us better in enhancing our services.

4/10 Scarso

ariel

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello ariel,We strive to provide exceptional experiences for our guests. We encourage you to contact us to address any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to make things right for you.

8/10 Buono

Patricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Malas condiciones del drenaje en el baño
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 17 feb 2024
Hello Patricia,Lamentamos que haya experimentado problemas con el drenaje en su baño durante su estancia. Apreciamos sus comentarios y le pedimos disculpas por cualquier inconveniente que esto haya causado. Compartiremos sus observaciones con nuestro equipo de mantenimiento para que puedan abordar esta situación.

2/10 Terribile

Amanda

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property smelled, was extremely dirty. The window blinds were broken. Exposed wires to a missing beside lamp. Blood on the bathroom wall. Air conditioning unit hanging off the wall. The bathtub knob for the cold water was missing along with several other issues.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 3 feb 2024
Hello Amanda,We're sorry to hear about your recent experience at our hotel. We strive to provide a clean and comfortable environment for all our guests. Our maintenance team will be addressing the issues you mentioned to ensure they are resolved promptly. We appreciate your feedback and apologize for any inconvenience caused.

8/10 Buono

Patty

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 2 feb 2024
Hello Patty,Thank you for staying with us! We appreciate your rating and would love to hear any feedback you may have. Please don't hesitate to reach out to us so we can address any concerns or suggestions you may have. We hope to welcome you back in the future for an even better experience.

2/10 Terribile

Claire

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Firstly the night staff were hard to understand. The phone is dead in the room. They can't fix it because the maintenance staff aren't there in the evenings. The microwave doesn't work and the TV remote doesn't work properly. The taps in the shower don't work properly. There are no black out blinds or curtains on the window so the floodlight across the parking lot is streaming in the room (hope you like sleeping in full light. There was no continental breakfast and the desk clerk confirmed there hadn't been for weeks. They don't even provide a box of tissue in the room. In conclusion our stay was terrible avoid this place like the plague.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Claire, Thank you for sharing your recent experience with us. We apologize for any inconvenience you encountered during your stay. Our staff is constantly working to improve communication and service. We regret if the maintenance staff not being available in the evenings caused any inconvenience. We appreciate your feedback regarding the microwave, TV remote, and shower taps, as we are always looking for ways to enhance our facilities. As for the blackout blinds, we understand the importance of a good night's sleep and will look into options to address this. We apologize for any misunderstanding regarding the continental breakfast and will review our breakfast offerings. We appreciate your feedback and will take it into consideration as we continue to improve our guest experience.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Ok
It was ok. We were going to use the pull out couch for another bed, BUT we found an opened condom wrapper with the condom under the cushions when we lifted them. Also, a local bar is next door and upon closing time, it got quite loud, as our room was directly across from the bar. Just a bagged breakfast, as well, not a continental breakfast, as promised on the website. The hotel was old, but it appeared to be clean, except for the above incident.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 29 gen 2024
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We would like to assure you that we take cleanliness very seriously, and incidents like the one you mentioned are extremely rare. We appreciate you bringing this to our attention and will work diligently to address the issue. Regarding the noise from the nearby bar, we understand how frustrating that can be and apologize for any disturbance caused. We constantly strive to improve the experience of our guests and value your input.

2/10 Terribile

Kim

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Cob webs in the corners, smelt like smoke, drain in the shower didn't drain, dirty floors, very small bathrooms, I'd rate this hotel a 1 out of 10 and would not recommend it at all.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Kim,Thank you for sharing your feedback with us. We apologize if your experience did not meet your expectations. We take cleanliness seriously and will address the concerns you mentioned with our housekeeping team. We appreciate your comments as it helps us improve our service for future guests.

4/10 Scarso

Jaime

Viaggio con animali domestici, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loud and to much in and out of rooms
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Jaime,We apologize for any inconvenience caused by noise during your stay. We strive to provide a comfortable environment for all our guests and appreciate your feedback. We encourage future guests to reach out to management directly so we can address any concerns promptly. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back again.

4/10 Scarso

Maddix

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not so great
The hotel room was not put together. The shower head was tightened and sprayed water all over. The bathroom fan cover was off. The wall lamp had wires hanging out. Not happy at all - it was not a comfortable stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Maddix, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these issues to ensure a more comfortable experience for our future guests.

8/10 Buono

Amber

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Amber,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are thrilled to hear that you had a great experience with us. If you have any additional feedback or would like to share more about your stay, please feel free to reach out to us directly. We hope to welcome you back in the future.

4/10 Scarso

willard

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lack of maintinence, no black out curtains, only see throug. phone not conected, soda machine dont work, never pick up garbage,change towels, only breakfast on the go while advertised hot breakfast.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 12 gen 2024
Hello willard, We apologize for any inconvenience you experienced during your stay. Our team strives to maintain the highest standards of maintenance and we appreciate your feedback. Regarding the curtains, we would like to inform you that they are designed to provide privacy while still allowing natural light in. Our apologies for any miscommunication. We regret the inconveniences you faced with the phone and soda machine, and the oversight with garbage pickup and towel change. We apologize for any confusion regarding breakfast and appreciate your feedback.

6/10 Soddisfacente

Malia

Viaggio con famiglia e bambini piccoli
I don’t like how there were simple things wrong with my room such as remotes missing batteries, lights not working, and the tvs not working. The staff wasn’t as knowledgeable or as helpful as I would’ve expected them to be. There was also no breakfast provided and the alternative they said they would provide wasn’t either.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Malia,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We strive to provide a seamless experience for our guests and are sorry to hear that your room had maintenance issues. We appreciate your comments regarding our staff and will address this internally. We apologize for any miscommunication about breakfast options. We value your feedback and will use it to improve our future guests' experiences.

2/10 Terribile

Melissa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really awful breakfast no coffee. Granola bars and dry oranges. Impolite staff, strange people in the halls
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Melissa, Thank you for sharing your feedback regarding the breakfast experience. We apologize for any inconvenience caused. We appreciate your comments and will certainly address this with our team to ensure improvements are made. We strive to provide a comfortable and pleasant stay for all our guests. We encourage you to reach out to our management team directly so they can further assist you.

2/10 Terribile

Sajib

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Sajib, We're sorry to hear that your experience at our hotel did not meet your expectations. We value all guest feedback and would appreciate if you could kindly reach out to us directly to discuss any specific issues you may have encountered during your stay. We would like to ensure that we address and resolve any concerns you may have.

2/10 Terribile

Divine

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Divine, We regret to hear that your experience with our hotel did not meet your expectations. We appreciate your feedback and encourage you to reach out to us directly so we can address any specific concerns you may have had during your stay. Your satisfaction is important to us and we hope to have the opportunity to make it right.

6/10 Soddisfacente

Jaime

Viaggio di lavoro, Viaggio con la famiglia
It's next to a bar and was very noisy
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Jaime, Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the noise from the nearby bar. In order to ensure a peaceful stay for our guests, we recommend requesting a room in a quieter location for your future visits. We appreciate your feedback and will strive to make improvements based on it.

2/10 Terribile

Tabetha

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 2 gen 2024
Hello Tabetha, We apologize that your experience at our hotel did not meet your expectations. We highly encourage you to contact us directly so we can address any concerns you may have had during your stay. Our team strives to provide a positive experience for all our guests and we appreciate your feedback.

6/10 Soddisfacente

Robbie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff were very very pleasant.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Robbie,Thank you for your kind feedback regarding our friendly staff. We strive to provide exceptional customer service to all our guests. We hope to welcome you back to our hotel in the future for another pleasant stay.

10/10 Eccellente

Debora Kaye

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff and service.
Soggiorno di 7 notti a dicembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Debora Kaye,Thank you for your positive feedback! We take pride in our staff's dedication to providing excellent service. We appreciate you choosing our hotel and hope to welcome you back in the future.

4/10 Scarso

Daniel

Soggiorno di 5 notti a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello Daniel,We're sorry to hear that your recent stay at our hotel didn't meet your expectations. We would appreciate it if you could please reach out to us directly with any specific feedback you have, so we can address the issues and improve our services for future guests.

4/10 Scarso

Tracy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello Tracy,Thank you for choosing our hotel for your recent stay. We value your feedback and would like to hear more about your experience. Please reach out to us directly so we can address any issues you may have encountered. We hope to have the opportunity to improve your impression of our hotel in the future.

8/10 Buono

Miranda

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 15 dic 2023
Hello Miranda, We appreciate you choosing our hotel for your recent stay! If you have any specific feedback or concerns you would like to share, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to address any issues you may have experienced.

10/10 Eccellente

Dominique

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Okay
Just the microwave wasn’t in the room when it was supposed to be!
Soggiorno di 6 notti a dicembre 2023
Risposta di Manager, il giorno 14 dic 2023
Hello Dominique,We apologize for any inconvenience you experienced during your stay. Our team strives to ensure that all amenities are provided as stated, and we apologize for any oversight. We appreciate your feedback and will address this with our housekeeping team to prevent future occurrences.

6/10 Soddisfacente

Nick

Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 2 gen 2024
Hello Nick, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and take it seriously. Please feel free to reach out to us directly with any specific concerns or suggestions you may have. We value your input and hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

Rolando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfortable stay
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Rolando,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay. Our team strives to provide a pleasant experience for all our guests, and we are thrilled that we met your expectations. If you have any future travel plans, we would love to welcome you back for another enjoyable stay.

4/10 Scarso

Justin

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello Justin, We're sorry to hear that your experience at our hotel wasn't 100% satisfactory. If you have any specific feedback or concerns, please reach out to us directly so we can address them accordingly. We appreciate your understanding and hope to have another opportunity to provide you with a better stay in the future.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 dic 2023
Dear Guest, Thank you for choosing our hotel for your stay. If you have any feedback or concerns about your experience, please feel free to reach out to us directly. We value our guests' opinions and strive to provide the best possible service.

2/10 Terribile

Raquel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Raquel,We're sorry to hear that your experience at our hotel fell short of your expectations. If there's anything specific that you would like us to address, please don't hesitate to reach out to us directly. We value your input and are constantly striving to improve our services.

2/10 Terribile

Christopher

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Christopher, We're sorry to hear that you did not have a satisfactory experience during your stay. We value your feedback and would appreciate it if you could reach out to us directly to share your specific concerns. We strive to provide the best experience possible for our guests and would like the opportunity to address any issues you encountered.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Dear Guest,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience with us. Our team strives to provide exceptional service and ensure our guests have a memorable stay. We hope to welcome you back in the future.

2/10 Terribile

Alvin

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
it was a nightmare went to take shower and found no hot water in shower noise in hallway and the smell was bad if you looking for a place to sleep not here sleep under a box would be better
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 1 dic 2023
Hello Alvin, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will use them to improve our services. Should you have any further concerns, please reach out to our management directly.

2/10 Terribile

ross

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
light switch didn't work, terrible smell in the hallway, vending machine was vandalized, both the sink and tub drains were clogged with hair and did not drain. marked up walls, missing base board trim. cigarette burn holes in the sheet. no wash clothes in the room. will never stay at this motel again.
Soggiorno di 4 notti a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello ross, We apologize for any inconvenience you experienced during your stay. Our team strives to provide a comfortable and enjoyable stay for all guests. We appreciate your feedback and will address the issues mentioned to ensure a better experience for future guests. Thank you for bringing these matters to our attention.

4/10 Scarso

Tammie

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 26 nov 2023
Hello Tammie,We're sorry to hear that your recent experience at our hotel wasn't up to your expectations. We value your feedback and invite you to reach out to us directly so that we can address any concerns you may have had during your stay. We strive to provide excellent service and would appreciate the opportunity to make it right.

2/10 Terribile

LEVENT

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very dirty place…bath tub water not going
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello LEVENT, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and have shared your comments with our housekeeping team to ensure that cleanliness is maintained to the highest standards. We recommend guests contact management directly to address any maintenance issues encountered during their stay.

10/10 Eccellente

ERIC

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello ERIC,Thank you for sharing your incredible experience at our hotel! We strive to provide exceptional service and are delighted to hear that we exceeded your expectations. Your positive feedback is greatly appreciated and we hope to welcome you back for another extraordinary stay in the near future.