Hotel di lusso a Ootacamund

“Room quality, not happy about staff and how they inducted us. ”

“Good”

“Scope for the improvement on cleanliness and maintain quality of food consistently. Location of property excellent. Staff is good.”

“Great stay”

“First of all, it was disappointing. Despite having booking confirmation after reaching the hotel at check in time 0200PM , we were told that there was a technical error due to which the rooms are not available and we were asked to check in at another club mahindra property"Derby green". On reaching Derby green, we were asked to pay for additional charges for child. But during booking on HOTELS.com the child was taken into account and charges paid for all three persons. So we had to contact...

“Clean , tidy rooms and entire house was excellent and asthetic ”