Hotel vicino a Opera House Casino - Scarborough

“The room was ok,but you could smell kitchen odours in the bathroom . The evening meals were poor, alot of the meals did not have the ingredients and the meals were poorly cooked. Lacked organisation ”

“We had a brilliant time and the staff were wonderful! Very well maintained hotel, excellent breakfast, and a wonderful view. The staff gave us some local tips, and sorted out our parking permit. Less than a ten minute walk from the town centre and castle, so we'll be staying here again!”

“A really comfortable place to stay. I had a clean, well equipped room with a lovely sea view (& free parking). Friendly & helpful host, delicious breakfast - great value for money. I will definitely stay again.”

“Fantastic hotel. Very clean. Helpful staff.”

“Nice staff and room”

“Excellent place to stay clean tidy 5 minute walk to beach”

“Misleading information from staff ruined what should have been a simple experience. We were told at reception that our voucher could be used for afternoon tea, then showed it again in the lounge before ordering and were seated without issue. Only at payment were we told it didn’t apply and charged full price, which feels completely unacceptable. To make matters worse, there were no towels in the room when we needed them, and the room was unbearably hot with no proper way to cool it. Overall,...

“Booked 2 rooms both not very clean, Need a good scrub”

“Excellent location overlooking the sea and close to the castle. Staff were lovely and room clean.”

“Overlooking the sea. Excellent breakfast, best thing about the hotel. Last stayed at this hotel three years ago. Since then we noticed a big change in the hotel, especially the decoration and prices in the bar. Had a latte and half a pint of beer, cost £9.00 in cash!!!!! Was it pocketed or was I charged for one pint instead of half a pint?”

“No parking here, but it is right in the center of town so very convenient. The room was spacious and spotless.”

“Comfortable bed, some noise from people on the landing as there was a gap at the bottom of the door but this was only a minor inconvenience. Friendly staff, plenty of teacand coffee in the room too.”

“Lovely room.. had a polite call asking what time im checking in.. room slightly cold at first but warmed up once heating kicked in. Would definitely stay again..”

“I think the hotel is either new or newly run as they seem to be finding their feet. Check-in was 3pm to 4pm and when I called to say I might be around 6:30, I was told "it's only hour and a half from Manchester" and "there might not be anyone here after 5pm". It felt a bit abrupt in all honesty but when I arrived around 5:30 (Friday school holiday traffic), they were pleasant enough. Breakfast starts at 10:30 to 11:30 which is very late and checkout is 10am. Weird timings, hence my theory they...

“Excellent location with welcoming staff. Staff members gave great recommendations of places to visit, and they always had a warm attitude.”

“Stayed in an apartment with my husband and 2 kids. The place was spotless and very spacious and comfortable. The view of the sea was perfect and we also had breakfast. The breakfast was of a very standard.”

“The room was lovely, warm. Hosts were fantastic and a cracking breakfast ”

“guests smoking weed in the entrance food poor room unclean”