Hall

Recensioni per Quality Inn near Blue Spring

2.5 out of 5
Quality Inn near Blue Spring
445 S Volusia Ave, Orange City, FL

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 199 su 739 recensioni" "
Valutazione di 8 - Buono. 226 su 739 recensioni" "
Valutazione di 6 - Soddisfacente. 151 su 739 recensioni" "
Valutazione di 4 - Scarso. 76 su 739 recensioni" "
Valutazione di 2 - Terribile. 87 su 739 recensioni" "

7,2/10

Pulizia

7,8/10

Personale e servizio

6,6/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viktor, Clearwater

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 30 apr 2024
Dear Viktor,Thank you for the perfect rating! We're delighted to hear that you had a perfect experience during your stay. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

cassandra

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like they are pet friendly and breakfast. The people and staff are very nice
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 26 apr 2024
Dear Cassandra ,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you appreciated our pet-friendly policy and enjoyed our breakfast offerings. It's wonderful to know that you found our people and staff to be very nice; providing friendly and welcoming service is important to us. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to welcoming you and your furry friend back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Neyshaly Sanchez

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 16 apr 2024
Dear Neyshaly Sanchez,Thank you for your perfect rating! We're thrilled to hear that you enjoyed everything about your stay with us. Your satisfaction means the world to us, and we look forward to welcoming you back for another fantastic experience in the future!Sincerely, Hotel Manager

10/10 Eccellente

Benny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente lugar!
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 16 apr 2024
Dear Benny,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Melissa

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 12 apr 2024
Dear Melissa,I appreciate your 5-star review. We aim for complete visitor satisfaction; therefore, I am delighted you felt that way. It is evident that you concur with our belief that we should offer our customers an excellent blend of comfort, convenience, facilities, and value. I hope you will stay with us if your travels lead you back to our area. It is a great pleasure to be in this business, serving customers like you. Sincerely, Hotel Manager

10/10 Eccellente

Roberto, Ponce

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Habitación cómoda y limpia de facil acceso. Adicional cuentan con piscina y el precio estuve dentro de lo cómodo.
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 11 apr 2024
Dear Roberto,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had a comfortable and clean room with easy access during your stay. Providing a comfortable and clean environment for our guests is important to us, and we're thrilled that we could meet your expectations in this regard. We're also glad that you enjoyed our swimming pool and that the price was within your comfort range. Offering amenities like a swimming pool at a reasonable price is important to us, and we're delighted that it enhanced your experience. Your satisfaction is our priority, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! Sincerely, Hotel Manager

8/10 Buono

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 9 apr 2024
Dear Jason,Thank you for your feedback! We're glad to hear that our location met your needs during your stay. If there are any aspects of our location that you particularly liked or any areas where we can improve, please feel free to let us know. We appreciate your business and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

8/10 Buono

John

Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 28 apr 2024
Dear John,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

4/10 Scarso

Matias

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
The one positive thing is that the pet fee is only $15 USD per pet compared to previous hotels i had stayed at. However it was not clean and it seemed like there was a layer of filth on everything from the floors to the sheets. I booked this hotel because it claimed it offered a "buffet breakfast" but upon arrival to the breakfast area in the morning i discovered it was a waffle maker that didn't work, coffee with a chlorinated taste and honey buns. That was it. To make matters worse, all the lights in the room were flickering on and off throughout our stay and the shower rod was broken. Overall, not a positive experience. I had never wanted to check out so quickly before.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 8 apr 2024
Dear Matias,We apologize for the numerous issues you encountered during your stay. It's disheartening to hear about the cleanliness concerns, breakfast disappointment, maintenance issues with the lights and shower rod, and overall negative experience. This is not the standard we aim to uphold, and we deeply regret any inconvenience or discomfort caused. Your feedback is invaluable, and we will address these matters promptly with our housekeeping, maintenance, and breakfast staff to ensure improvements are made. We appreciate your understanding and patience, and we hope to have the opportunity to provide you with a much-improved experience during your next visit. Sincerely, Hotel Manager

2/10 Terribile

Hector

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 27 apr 2024
Dear Hector,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

8/10 Buono

Gloria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 4 apr 2024
Dear Gloria,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Eccellente

Beverly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly, clean and safe
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 4 apr 2024
Dear Beverly,Thank you for your excellent feedback! We're thrilled to hear that you had a fantastic experience at our hotel and that you found our staff very friendly, the accommodations clean, and the environment safe. Providing a welcoming and secure environment for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another outstanding stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Jose

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 19 apr 2024
Dear Jose,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Eccellente

Joseph

Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager , il giorno 18 apr 2024
Dear Joseph,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager

10/10 Eccellente

Catlynn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved it
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 30 mar 2024
Dear Catlynn,Thank you for your perfect rating and positive feedback! We're delighted to hear that you loved your experience with us. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

8/10 Buono

Inocensio

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 16 apr 2024
Dear Inocensio,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 Buono

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 26 mar 2024
Dear Scott,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Eccellente

Gloria

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Just needed a close place on Saturday night for Sunday morning worship service. All was good
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 30 mar 2024
Dear Gloria,Thank you for your perfect rating and for choosing our hotel for your stay. We're glad to hear that everything met your needs and that you had a positive experience. If you're ever in need of accommodations again, we'd be happy to welcome you back.Sincerely, Hotel Manager

8/10 Buono

angelo, kissimmee

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 26 mar 2024
Dear Angelo, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Eccellente

Jeanette

Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 13 apr 2024
Dear Jeanette,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

10/10 Eccellente

Inocensio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 22 mar 2024
Dear Inocensio,We are grateful that you enjoyed your stay with us and that you rated us a 5 out of 5. Our primary goal is to deliver exceptional service to each and every visitor while also adding value for you. We cannot wait to welcome you and look forward to serving you even better. Serving visitors such as yourself is a privilege for us.Sincerely, Hotel Manager

6/10 Soddisfacente

Ann

Did not like the room was not clean while there Did not like the toilet stop up and was not fixed while we was there.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager , il giorno 20 mar 2024
Dear Ann,We apologize for the issues you encountered during your stay. Ensuring a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations. Your feedback is valuable to us, and we will address these concerns to prevent similar issues in the future. Sincerely, Hotel Manager

2/10 Terribile

Theresa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pool water was freezing
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 17 mar 2024
Dear Theresa,We apologize for the inconvenience you experienced with the pool water temperature. Our team will look into this matter promptly to ensure that the pool temperature is adjusted to a comfortable level for our guests. Sincerely, Hotel Manager

8/10 Buono

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were glad to have the small refrigerator and microwave for making breakfast in our room.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 17 mar 2024
Dear Linda,Thank you for your feedback! We're pleased to hear that you appreciated the convenience of having a small refrigerator and microwave in your room for making breakfast. We always aim to provide amenities that enhance our guests' comfort and convenience during their stay. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

10/10 Eccellente

Elian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
!
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager , il giorno 15 mar 2024
Dear Elian,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 Soddisfacente

Thomas

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
People were nice. It was quiet
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 12 mar 2024
Dear Thomas,Thank you for your feedback! We're glad to hear that you found our staff to be nice and that your stay was quiet. Providing a friendly and peaceful environment for our guests is important to us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Eccellente

ROBERT

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 13 mar 2024
Dear ROBERT,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager

4/10 Scarso

Regina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was dirty, loud, unsafe and I expected a swat raid at any moment. Obviously why they had a room. And bike week prices! It was like a bad movie.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 9 mar 2024
Dear Regina,We apologize for the unsatisfactory experience you had during your stay. Providing a clean, safe, and comfortable environment for our guests is our top priority, and we regret that we fell short of meeting your expectations in these regards. Your feedback is important to us, and we will address these concerns promptly with our team to ensure improvements are made. Please know that this is not reflective of our standards, and we appreciate you bringing these matters to our attention. We understand your disappointment, and we hope to have the opportunity to provide you with a much better experience in the future. Sincerely, Hotel Manager

10/10 Eccellente

Melva

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Na
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 3 mar 2024
Dear Melva, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Soddisfacente

Beverly

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
The room floor was filthy. I had to actually clean it with their washcloths & they were black when i got done.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager , il giorno 1 mar 2024
Dear Beverly,We apologize for the cleanliness issue you encountered during your stay. Providing a clean and comfortable environment is essential, and we regret that we fell short in this regard. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

4/10 Scarso

Richard

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The baseboards, door frames and floor corners were dirty. The breakfast area was dirty and the breakfast food was limited.
Soggiorno di 5 notti a febbraio 2024
Risposta di Hotel Manager , il giorno 23 feb 2024
Dear Richard,We apologize for the cleanliness issues you encountered during your stay, as well as for the limited breakfast offerings. Providing a clean and welcoming environment, along with a satisfying breakfast selection, is important to us, and we regret that we fell short of your expectations. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely, Hotel Manager

6/10 Soddisfacente

Brian

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 feb 2024
Dear Brian, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Eccellente

Francis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything
Soggiorno di 3 notti a febbraio 2024
Risposta di Hotel Manager , il giorno 20 feb 2024
Dear Francis,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 Buono

Ginette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Risposta di Hotel Manager , il giorno 20 feb 2024
Dear Ginette,Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay. If there are any areas where we can improve and earn a perfect rating next time, please feel free to share your thoughts with us. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Buono

Patti

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean. Really no complaints. Were just passing through area.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager , il giorno 19 feb 2024
Dear Patti,Thank you for your feedback! We're glad to hear that you found your room clean and that you had no complaints during your stay. We understand that passing through an area can be a quick stop, and we're pleased that we could provide a comfortable and hassle-free experience for you. We appreciate your business and hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Eccellente

Robert and Dale St

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Older hotel needs some updating…looks and feels tired.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager , il giorno 16 feb 2024
Dear Robert and Dale St,Thank you for your feedback! We appreciate your honesty and take your comments seriously. We're sorry to hear that you found our hotel to be in need of updating and that it felt tired. Please know that we are constantly working to improve our facilities and guest experience, and your feedback will be taken into consideration as we continue to make enhancements. We value your feedback and hope to have the opportunity to welcome you back again in the future.Sincerely, Hotel Manager

10/10 Eccellente

ben, Scarsdale

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Toilet did not work.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager , il giorno 4 feb 2024
Dear ben,Thank you for your rating and feedback. We're pleased to hear that you had an overall positive experience. However, we apologize for the inconvenience of the toilet not working. Your feedback is important to us, and we'll work to address this issue promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a more satisfying stay.Sincerely, Hotel Manager

10/10 Eccellente

johnny

Viaggio con animali domestici
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Easy check in and clean room also pet friendly
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 31 gen 2024
Dear johnny,We're delighted to hear that you had a great experience with us! Thank you for your perfect rating and for highlighting our easy check-in process, clean rooms, and pet-friendly policy. Providing a seamless check-in experience and maintaining cleanliness are top priorities for us, and we're glad we could meet your expectations. We appreciate your feedback and look forward to welcoming you and your furry friend back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Corine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would stay there again
Rooms were recently remodeled and very clean. Attendants very polite and quick. Would stay again
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager , il giorno 29 gen 2024
Dear Corine,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you had an excellent experience during your stay with us. It's wonderful to know that you found our recently remodeled rooms to be very clean and that our attendants were polite and quick. We appreciate your positive feedback and your willingness to stay with us again in the future. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

8/10 Buono

Elaine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 27 gen 2024
Dear Elaine,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

2/10 Terribile

Jose

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Clogged sink, broken toilet, sink countertop split in half. We stayed at your hotel a few times in the past, mainly because you accept pets. We had some bad experiences before, but this time was too much. We couldn't use the sink because it was clogged, had to remove the lid on the toilet in order to flush it, the door key never worked. We will never stay at this place again.
Soggiorno di 4 notti a gennaio 2024
Risposta di Hotel Manager , il giorno 25 gen 2024
Dear Jose,We sincerely apologize for the numerous issues you encountered during your stay. This is not reflective of our standards, and we deeply regret the inconvenience caused. Your feedback is crucial, and we will address these concerns promptly to ensure a more pleasant experience for our guests in the future. We understand your decision not to stay with us again, and we appreciate your honesty. If you reconsider, we would like the opportunity to provide you with a significantly improved experience. Sincerely, Hotel Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Older facility
Overall our stay was good. The hotel has outside entry and it was quite noisy during the night. Bathroom was very small. Breakfast was modest at best. it did serve our purpose and the price was quite reasonable compared to others in the area.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager , il giorno 23 gen 2024
Dear Guest,Thank you for sharing your feedback about your stay. We appreciate your understanding regarding the older facility, outside entry noise, and the modest breakfast. We strive to provide a comfortable experience at a reasonable price, and your comments are valuable as we continuously work to enhance our services. We hope to have the opportunity to host you again in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Marc

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Not a Quality hotel
Room was upstairs, no elevator and stairs were narrow and steep. Bed was comfortable. My husband actually had to do some repairs on the bathroom door hinge screws so the door would fully close. Almost all the outlets in the room were loose or not functioning at all. The motel shouldn't advertise breakfast buffet - we got there towards the end of the time, but there were about 3 small pre-packaged honey buns, some fruit (apples and oranges) and some cereal. There was a waffle maker, but we didn't use it. Ate elsewhere.
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Manager , il giorno 23 gen 2024
Dear Marc,We sincerely apologize for the inconveniences you experienced during your stay. The lack of an elevator, narrow and steep stairs, and issues with the bathroom door and outlets are unacceptable. We appreciate your feedback, and we will address these concerns promptly to ensure a more comfortable and functional experience for our guests. Regarding the breakfast buffet, we apologize for the limited options, and we will review our offerings to provide a more satisfying breakfast experience in the future. We hope to have the opportunity to better serve you on a future visit.Sincerely, Hotel Manager

10/10 Eccellente

Tori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager , il giorno 21 gen 2024
Dear Tori,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Scarso

Kenneth

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Great price, moldy
Room smelled of mold and the bed sheets had stains on them
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager , il giorno 19 gen 2024
Dear Kenneth,We sincerely apologize for the unpleasant experience you had during your stay. Your feedback about the moldy smell and stained bed sheets is concerning, and we take this matter seriously. We will address these issues promptly to ensure a more comfortable and enjoyable stay for our guests in the future. We appreciate your understanding.Sincerely, Hotel Manager

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the friendly staff was very nice always every time I stay there they make you feel welcome especially Patricia the housekeeper she is friendly and most hospitality I just love staying
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager , il giorno 18 gen 2024
Dear John,Thank you for the perfect 5 out of 5 rating and the wonderful feedback about your stay! We're thrilled to hear that you consistently feel welcome and appreciated, especially with the friendly staff, particularly Patricia, the housekeeper. We'll make sure to pass along your compliments to her. We appreciate your positive comments and look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay -- very convenient --
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager , il giorno 11 gen 2024
Dear Anne,Thank you for the perfect rating and your positive comments about our hotel. We’re thrilled to hear that you found our location convenient and enjoyed your stay with us. We look forward to welcoming you back soon.Sincerely, Hotel Manager

6/10 Soddisfacente

Yolanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 12 gen 2024
Dear Yolanda,We're glad to hear that you had a nice stay! If there's anything specific you enjoyed, or if there are ways we can make your future even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another pleasant experience! Safe travels!Sincerely, Hotel Manager

8/10 Buono

Tim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 11 gen 2024
Dear Tim,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

6/10 Soddisfacente

Jan

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The shower tile appeared to be dirty. the door jam to the bathroom was dirty. the floor was dirty.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Jan,We sincerely apologize for the cleanliness issues you encountered during your stay. Your feedback is important, and we will address these concerns promptly with our housekeeping team to ensure a more pleasant experience for our guests. We appreciate your understanding and hope to have the opportunity to provide you with a cleaner and more comfortable stay on any future visits.Sincerely,Hotel Manager