Area per barbecue/picnic
Controlla disponibilità

Recensioni per Blue Tree Resort at Lake Buena Vista

3 out of 5
Blue Tree Resort at Lake Buena Vista
12007 Cypress Run Road, Orlando, FL

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 826 su 1616 recensioni" "
Valutazione di 8 - Buono. 517 su 1616 recensioni" "
Valutazione di 6 - Soddisfacente. 168 su 1616 recensioni" "
Valutazione di 4 - Scarso. 73 su 1616 recensioni" "
Valutazione di 2 - Terribile. 32 su 1616 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

8,8/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Kathleen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The suite was older but they are in the process of remodeling.
Soggiorno di 7 notti ad aprile 2024
Risposta di Vince Driscoll, il giorno 30 apr 2024
Thank you for your review! Yes we are in the process of renovation and will take some time since we have 11 buildings in total and will take some time to complete. We look forward to your next arrival in the near future!

10/10 Eccellente

Gareth

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great place to stay really nice pools and rooms. Comfortable beds with great aircon in rooms and location. Would definitely recommend and stay here again.
Soggiorno di 15 notti a marzo 2024
Risposta di Vince Driscoll, il giorno 8 apr 2024
GREAT! Thank you for your kind words! We hope the next time your vacation plans calls for the Orlando area you will once again think of the Blue Tree Resort At Lake Buena Vista!

4/10 Scarso

Susan, THorndale

Viaggio con la famiglia
Mi è piaciuto: Pulizia
The condo they gave us was very old and very tired. There was a very strong musty smell and we had no air conditioning. The TV didnt work and was old. They sent a maintenance man to our unit but he didnt speak English. Another man came and he gave us a newer TV and replaced the furnace filter but couldnt fix the air conditioning. We were very hot overnight. The next day they "fixed" the air conditioning. Our furniture was very old and very uncomfortable and dirty. We killed many cockroaches. We lost cable for long periods of time several times. After 2 weeks we lost our air conditioning again. The man who came said they couldnt fix it but called the front desk and thy said we could move to another condo that wasnt updated and had no washer and dryer. I said no and 2 minutes later they said they could give us an updated condo with a washer and dryer! (Why didnt they give us that in the first place!) We moved at 9 pm Newer condo was much better but we had to run the hot water in the kitchen for a long, long time to get hot water they came but didnt fix it. The man who helped us was very kind and did his best to help. We have been to Florida over 50 times and have never had a worse experience
Soggiorno di 28 notti a marzo 2024
Risposta di Vince Driscoll, il giorno 5 apr 2024
Thank you for you review. I have to disagree with your review. You were placed in a semi renovated suite with new tiled flooring instead of carpeted suite. We would never place you or any guest in a suite that the air conditioning was not working or was dirty as you claim. I can agree the air conditioning in your first suite needed some maintenance which was done immediately for you. When the air conditioning ceased to work you were immediately accommodated to an owners suite which is fully renovated. Owners get first priority for these suites. You were lucky since an owner cancelled and you were placed in one of these suites. We went above and beyond for you during your stay and feel this is not a fair review in my opinion knowing the history of what happened.

10/10 Eccellente

Yokasta

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very nice staff
Soggiorno di 2 notti a marzo 2024
Risposta di Vince Driscoll, il giorno 28 mar 2024
AWESOME! Thank you for your kind words! I will make sure I let the staff know of your kindness! We hope you will come back very soon!

10/10 Eccellente

Luz

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very nice and updated! Super clean, everything we found everything we needed for our stay! There is a musty smell when you first walk into the apartment the it kind of goes away, it may have something to do with the air conditioner.
Soggiorno di 3 notti a marzo 2024
Risposta di Vince Driscoll, il giorno 25 mar 2024
Thank you for your review. So sorry about the musty smell when you first got into the suite. Yes that is possible that when you put the air conditioning on stronger it took the smell away. Next time make sure you contact the front desk they could place you in an alternative suite as long as there is availability.

8/10 Buono

Brent

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I liked that they had security walking around. I liked the options of 4 pools. I would have liked the pools to be a tad warmer (Pool one was the warmest) and I would have liked a hot tub at each pool. One poo was not heated at all. And I don't like that people smoke at the pools.
Soggiorno di 16 notti a marzo 2024
Risposta di Vince Driscoll, il giorno 25 mar 2024
Thank you for your candid review. Yes 3 of our pools are heated and 1 is a cold water pool that is not heated some people prefer that over heat especially in very warm days in Florida. There are designated areas for smoking at the pool areas so not sure if people are following the rules. So sorry. Hope you will come back and stayw ith us again very soon!

10/10 Eccellente

Celine

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Would definitely stay here again!
Soggiorno di 8 notti a febbraio 2024
Risposta di Vince Driscoll, il giorno 21 mar 2024
GREAT! Thank you for your great review! We are looking forward to your next visit with us!

10/10 Eccellente

José

Soggiorno di 3 notti a febbraio 2024
Risposta di Vince Driscoll, il giorno 21 mar 2024
Thank you for your great review of our resort! Looking forward to your next stay with us!

10/10 Eccellente

Bryonna

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Stay was great
Soggiorno di 5 notti a febbraio 2024
Risposta di Vince Driscoll, il giorno 6 mar 2024
AWESOME! So glad you enjoyed your stay with us and we look forward to your next visit in the near future!

10/10 Eccellente

Dean

Mi è piaciuto: Pulizia e comfort della camera
Best kept secret!
Trip was amazing and the staff took care of us very well!!
Soggiorno di 2 notti a gennaio 2024
Risposta di Vince Driscoll, il giorno 6 mar 2024
AWESOME! So glad your stay was amazing and we are looking forward to seeing you again in the near future!

8/10 Buono

Rita

Viaggio di coppia
We really enjoyed our stay, the front desk agent were super helpful. The only downside was the internet, we have our own data and our 5g was not coming in very strong, had to be beside a window for it to work.
Soggiorno di 3 notti a gennaio 2024
Risposta di Vince Driscoll, il giorno 6 mar 2024
Great! So glad you enjoyed your stay with us! So sorry about the internet situation! Sometimes that happens and unfortunately we do not have any control over the situation.

10/10 Eccellente

Stefania

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Vince Driscoll, il giorno 6 mar 2024
Great! Glad you enjoyed your stay with us and we are looking forward to your next visit!

10/10 Eccellente

Rémy, St Colomban

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Parfait, merci.
Soggiorno di 4 notti a gennaio 2024
Risposta di Vince Driscoll, il giorno 21 mar 2024
AWESOME! Glad you enjoyed your stay and we are looking forward to your next visit with us hopefully soon!

10/10 Eccellente

SYED

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Overall good condition but as we enter the apartment, it feels there is smell as if the unit is closed since long time, so I have to buy so many air freshners to reduce the smell.
Soggiorno di 6 notti a gennaio 2024
Risposta di Vince Driscoll, il giorno 6 mar 2024
Oh boy so sorry to hear that! We hope you will give us another chance in the future!

10/10 Eccellente

Nadine

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 12 notti a dicembre 2023
Risposta di Vince Driscoll, il giorno 6 mar 2024
AWESOME! So glad you enjoyed your stay with us and we are looking forward to your next magical vacation at Blue Tree Resort!

8/10 Buono

Olaf

Mi è piaciuto: Pulizia e comfort della camera
Gutes Hotel für mehrere Tage
Schöne Unterkunft mit geräumigen Zimmern und einer gut ausgestatteten Küche. Mehrere Pools und Möglichkeiten zum Grillen.
Soggiorno di 5 notti a dicembre 2023

8/10 Buono

EDGAR

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Esta bien, el personal muy amable. Sin embargo necesita una remodelacion en general.
Soggiorno di 8 notti a dicembre 2023

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Beautiful resort . Friendly Staff Beautiful Rooms. We stay here At least 4 times a year
Soggiorno di 2 notti a dicembre 2023

8/10 Buono

Stephen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was small other than that it was great. Nice condo, porch, quiet, great location. But for the price it was awesome!
Soggiorno di 4 notti a dicembre 2023

6/10 Soddisfacente

Karen

Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Jennifer

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Risposta di Vince Driscoll, il giorno 6 mar 2024
Thank you for your great review! Hope you will come back and stay with us again in the near future!

10/10 Eccellente

Brandy, Pingree

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Beautiful property, four swimming pools all are heated except one. Set up like an apartment. All staff was extremely friendly and helpful. Had an amazing time here.
Soggiorno di 6 notti a dicembre 2023

4/10 Scarso

dong

Viaggio con la famiglia
Too much old
Soggiorno di 3 notti a novembre 2023
Risposta di Vince Driscoll, il giorno 28 nov 2023
Thank you for your review! So sorry your stay was not up to par. We wish you had contacted our front desk to change your suite to a more suitable one. We are in the midst of renovation and will take some time since we have 11 buildings to complete! We hope you will give us another chance in the future!

10/10 Eccellente

Jennifer

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Séjour superbe ! Resort très propre, personnel aux petits soins. Hôtel/ appartement tout équipé. Je recommande et je compte bien y revenir. Merci
Soggiorno di 17 notti a ottobre 2023
Risposta di Vince Driscoll, il giorno 14 nov 2023
AWESOME! So glad you enjoyed your stay with us! Looking forward to your next arrival soon!

10/10 Eccellente

sandra

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 17 notti a ottobre 2023
Risposta di Vince Driscoll, il giorno 14 nov 2023
GREAT! Thank you for your review! See you soon

8/10 Buono

ELISABETH ADELINE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Très bon séjour,
Risposta di Vince Driscoll, il giorno 13 nov 2023
AWESOME! Glad your stay was great! Hope to see you again in the future!

8/10 Buono

Natalie

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Great layout for the rooms with kitchen Carpets would need a good shampoo, they were not so clean Staff was very nice and helpfull
Soggiorno di 4 notti a ottobre 2023
Risposta di Vince Driscoll, il giorno 13 nov 2023
Thank you for your review! Our carpets do get shampooed on a daily basis so very sorry you had a situation with your suite. Glad you enjoyed our amazing staff. We are here to please all our guests! Hope you will come back in the near future!

4/10 Scarso

Polin

Viaggio con la famiglia
Not cleaned
Hotel very tired and not properly cleaned.
Soggiorno di 8 notti a ottobre 2023
Risposta di Vince Driscoll, il giorno 6 nov 2023
Thank you for your review! We are in the process of renovating all our buildings but please be patient we have 11 total so it will take some time, As far as your suite not being clean we hope you contacted front desk to either have the suite recleaned or moved to an alternative suite. We hope you will give us another chance in the future!

10/10 Eccellente

Brandy

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Close to everything
Great property, convenient location. My second stay here, but not my last.
Soggiorno di 3 notti a settembre 2023
Risposta di Vince Driscoll, il giorno 25 ott 2023
AWESOME! Thank you so very much for your kind words. We look forward to your next arrival!

10/10 Eccellente

LUIS

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Vacaciones en familia
Excelente opción ,cerca de todo ,todo el personal súper amable.. todas las instalaciones excelente..
Soggiorno di 6 notti a settembre 2023
Risposta di Vince Driscoll, il giorno 13 ott 2023
AWESOME! Great glad you enjoyed yourself and we hope you will come back in the near future!

10/10 Eccellente

Michele

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Love the home like feeling!
Soggiorno di 3 notti a settembre 2023
Risposta di Vince Driscoll, il giorno 13 ott 2023
AMAZING! Thank you for your kind words and we look forward to your next arrival at Blue Tree Resort!

8/10 Buono

Marcus

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti a settembre 2023
Risposta di Vince Driscoll, il giorno 28 set 2023
Thank you for your review! We hope you will come back and stay with us again in the near future!

10/10 Eccellente

Dania

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di Vince Driscoll, il giorno 28 set 2023
AWESOME! Thanks for the amazing review!

10/10 Eccellente

Anne-Marie

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved my stay at Blue Tree. It was quaint and the staff were amazing. It was clean and the pools, spa and grounds were just beautiful!!! I would definitely recommend this place to family and friends. I loved that it didn’t cost an arm and a leg! Five stars in my book!!!
Soggiorno di 7 notti a settembre 2023
Risposta di Vince Driscoll, il giorno 28 set 2023
AWESOME! Thank you so very much for your amazing review! We are so glad you enjoyed your stay and looking forward to your next visit with us soon!

10/10 Eccellente

Nephari Rochelle

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I truly enjoyed my stay. My family and I felt safe and in convenient proximity to everything. Will definitely visit again. ❤️
Soggiorno di 3 notti a settembre 2023
Risposta di Vince Driscoll, il giorno 28 set 2023
GREAT! So glad you and your family felt safe and glad you especially liked our location! We look forward to your next stay with us!

8/10 Buono

Nicole, Bridgetown

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
My family (2 adults, 2kids) stayed at the property for a week. There is no bell service which was a disappointment. We got a taxi to the hotel then had to walk through the rain to our room which was on the opposite end of the property with our two kids and luggage. The staff were friendly and did express apologies because they were not allowed to transport luggage in the golf cart. Once in our room we settled and the rest of the vacation went smoothly. The kids enjoyed the pool areas and the shuttle services to the parks were a plus. I would stay here again.
Soggiorno di 6 notti ad agosto 2023
Risposta di Vince Driscoll, il giorno 20 set 2023
AWESOME! Thank you so very much for your feedback. Our apologies for your inconvenience. Since we are not a traditional hotel but are a condominium association we don't have the staff to assist during certain times such as your situation. We hope you will come back and stay with us in the future!

10/10 Eccellente

Brian

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I have been staying at the Blue Tree Resort for 30 years and have loved it every single time! This time wasn’t any different. Everything was 10/10. Thank you so much for all the hard work you do!
Risposta di Vince Driscoll, il giorno 7 set 2023
AWESOME! I will make sure to let the staff know of your kind words! We look forward to your nxt visit with us very soon!

10/10 Eccellente

Josh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was our 4th time staying here and love it. Thomas was the best
Soggiorno di 7 notti ad agosto 2023
Risposta di Vince Driscoll, il giorno 7 set 2023
AWESOME! Thank you for your kind words! I will let Thomas know of your kind words! See you again soonhopefully!

4/10 Scarso

Daniel

Soggiorno di 2 notti ad agosto 2023
Risposta di Vince Driscoll, il giorno 7 set 2023
Thank you for your review. We hope you will come back and give us another try in the future!

2/10 Terribile

Peter

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It had all the convinces we were looking for
Risposta di Vince Driscoll, il giorno 12 set 2023
I think you meant 5 out of 5 sounds like you were happy with our resort!

2/10 Terribile

Jessenia

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e servizi
Beware, roaches and blood stains found in the carpet. When reaching out they said roaches appear anyway despite their “pest control efforts”. I’ve stayed in many other hotels in Orlando and have not had this issue. I did have to go out and buy my own cleaning supplies since I didn’t want to to switch rooms at 2am with a 2 year old. The place is outdated and needs a lot of cleaning. Checkout is also the earliest of any other hotel I’ve stayed at in the Orlando area. Hotel refused a refund but I guess you get what you pay for, I wouldn’t recommend.
Risposta di Vince Driscoll, il giorno 7 set 2023
Thank you for your review. We are sorry you felt this way even though we did assist you during your stay with us.

8/10 Buono

SANDRINE ISABELLE

Soggiorno di 3 notti ad agosto 2023
Risposta di Vince Driscoll, il giorno 12 set 2023
Thank you for your review of our resort! We appreciate your feedback and hope to see you again in the near future!

10/10 Eccellente

Katie

Mi è piaciuto: Pulizia
Soggiorno di 14 notti a luglio 2023
Risposta di Vince Driscoll, il giorno 17 ago 2023
AWESOME! Glad you enjoyed your stay with us! We hope to see you again in the future!

6/10 Soddisfacente

Valeria

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
I liked twin bedrooms two bathrooms for the price they do need to wash the bedding it was dirty dish washer was not great but other then that was not bad and 15 min or less to all the Disney parks.
Soggiorno di 9 notti a luglio 2023
Risposta di Vince Driscoll, il giorno 7 ago 2023
Thank you for your review. So sorry your experience was not perfect. We hope you will give us another chance in the future!

10/10 Eccellente

Husam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very good we had a nice family vacation
Soggiorno di 2 notti a luglio 2023
Risposta di Vince Driscoll, il giorno 7 ago 2023
AWESOME! Looking forward to your next stay with us in the future!

6/10 Soddisfacente

Christy

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia
I usually don’t write reviews unless it’s a positive one. But I have to say, the condo we stayed in needs a complete makeover. The carpets were absolutely disgusting to the point I made my family wear shoes the whole time. It felt unsanitary, and ants were crawling all over the kitchen— even though we never brought food in. We dined out. The coach was old and smelled, so we put sheets over them to sit. I was hopeful when we were driving around the complex, because it is pretty nice (besides the construction) . Outside the condo doors are nice, pools look nice. Walk into the room, not so much. Luckily, we only stayed here two nights and moved on to another location. Please consider tiling the units.
Soggiorno di 2 notti a luglio 2023
Risposta di Vince Driscoll, il giorno 24 lug 2023
So sorry to hear this. I hope you called down to front desk to have them put you in a more acceptable suite. Our apologies. We are in the midst of renovation and will take some time since we have 11 buildings in total. Our flooring is tile that looks like wood so it will be awesome! We hope you will give us another chance in the future!

2/10 Terribile

GUILLERMO

Soggiorno di 5 notti a luglio 2023
Risposta di Vince Driscoll, il giorno 21 lug 2023
Thank you for your review. Looks like you were not satisficed with the resort. We hope you will give us another chance in the future!

10/10 Eccellente

Anthony Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice clean helpful
Soggiorno di 7 notti a giugno 2023
Risposta di Vince Driscoll, il giorno 10 lug 2023
AWESOME! Thanks for the great review! We hope you will come back and stay with again very soon!

8/10 Buono

Leslie

Soggiorno di 4 notti a giugno 2023
Risposta di Vince Driscoll, il giorno 21 lug 2023
Thank you for your review of our resort! We hope you will come back and stay with us again in the future!

10/10 Eccellente

MELISSA, WELLINGTON

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2023
Risposta di Vince Driscoll, il giorno 27 giu 2023
GREAT! Thank you so much for your review! We appreciate your feedback and we look forward to your next arrival!